IPhone 5c got stuck before it started update to iOS 8 and it goes back and forth between Apple logo screen and blank screen
how do I fix my phone now that it is stuck before the update and only goes back and forth between a blank blue screen and the Apple logo screen. Tried the reset and that didn't work. Please help
Hi Mitchblue,
If your phone is not able to get past the Apple logo, I suggest that you use the following article to help you restore the software in the phone:
If you can't update or restore your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT1808
Thanks for being a part of the Apple Support Communities!
Regards,
Braden
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Unplug it and let unit go dead. Then hold your Home button down and plug the USB power cord back in. iTunes should see it and then restore.
Basic troubleshooting steps
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Try:
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How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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I dropped my iPhone4s in the snow the other day, consequently it got wet. I could see the condensation in the camea and flash and the screen turned black however the phone still worked as when my friend called me it vibrated but I couldn't answer it because of the screen. The flash also was constantly on so it seemed like everything was working inside the phone but just not the screen.
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When i was updating i phone version 4 from Itunes. It got stuck in middle of updating, after uninstall the version3. But new version was not installed. Now itunes is not detecting the iphone and iphone is also not working and showing connection cable with itunes. Pls help..
Check your system for possible Malware. But you have to do it in WIndows Safe Mode.
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Start your computer in "Safe mode with networking", go to this link download a free version of Malwarebyte.
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my iphone 4 is stuck in restore after updating the lasted version. It was working fine before.How do I get it working again?
Hello, fschris.
Thank you for visiting Apple Support Communities.
When experiencing issues updating or restoring an iPhone, here are the best articles to go through. If you received a specific error number when restoring, see the section labeled Get more help in the second article below.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
Cheers,
Jason H. -
My iphone 4 got stuck while software update and now it keeps show the apple screen and then shut off
Hey everyone!
My iphone 4 got stuck while I was doing the software update to iOS 6.3.1 without using the computer (directly from the iphone settings) and now it keeps show me the apple screen and then shut off. I really don't know that to do and I would like some help, please!
thank you very much.Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
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http://support.apple.com/kb/HT1808 -
my iphone 5s got stuck in recovery mode once I updated it to IOS 7.1.2 and everything I do wont help. What should I do?
Hello NoahLovesYou
Try putting your iPhone into recovery mode and try to restore it again. If it gives you an error while it is restoring in iTunes, check the error against the second article for additional help.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Resolve iOS update and restore errors
http://support.apple.com/kb/TS3694
Regards,
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installed latest iOS on my iPad mini, it got stuck while restarting after update. It is still in that stage even after 7 hours.
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
until the red slider appears, then slide the slider. Wait for the device to turn off.
* If you cannot turn off the device using the slider, press and hold the
Sleep/Wake and Home buttons at the same time. When the device turns off,
release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
device. The device should turn on. Note: If you see the battery charge warning,
let the device charge for at least ten minutes to ensure that the battery has some
charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
My iPhone 4S got stuck on the apple logo with the progress bar!
Afternoon. My iPhone 4S got stuck on the apple logo with the progress bar! but every time after I restore the 4S the progress bar starts again and stops at different stages of the loading process! Can anyone help with this please?
All this started happening after I tried to download the lastest update (iOS 7.1). The 4S went and got stuck on the apple logo and progress bar!!Hello kuukua.b,
Thanks for using Apple Support Communities.
Please try to restart and reset your iPhone by following the steps below, and then resume your restore process.
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
Take care,
Alex H. -
Hi, my iphone 5 encountered an unknown error while updating to iOS 7 via itunes and is now stuck in recovery mode and prompts me to restore the phone when I connect it to itunes but then I would lose all my data. I DO NOT have any back ups on itunes. Is there anyway to get out of recovery mode without restoring or recover data after a restore?
Or any other suggestions please? ThanksAs pdroth said, you should have gotten a backup made when you started the update of iOS. If you cannot find a backup, and the phone is in recovery mode, there are no futher suggestions to make. To get the phone working again you have to restore. You cannot force a backup at this time since it is already in recovery mode. It will not allow anything else but a restore at this point.
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My iPhone 4s is stuck on the apple logo page and will not start up is there anything i can do to fix this problem ?
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
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When i factory reset my iphone it got stuck on the boot logo and wont load
when i factory reset my iphone it got stuck on the boot logo and wont load
See: If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
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