Iphone 5c is connected to Wifi but will not connect to internet

Have had my Iphone for a year now and have never had this issue before. The device shows I am connected to the wifi but tells me it cannot connect
to the internet. Any ideas?

I know having wifi connection is important to your data usage amlaco. I'm sorry you're not able to use the internet . Have you tried to disable your wifi connection and renable it? Are you connected to your home wifi? Have you contacted your internet provider that is connected to your wifi?
Kinquana_VZW
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Macbook will connect to wifi but will not connect to internet

Lately I've been experiencing an issue with my internet, my computer will connect to wifi, but the internet will not work. I have tried multiple wifi networks, and sometimes the internet works but it is slow, or sometimes it won't work at all. For whatever reason apple.com is the only one working at the moment.. how convienent.. I have rebooted my laptop, the router and my operating system is up to date. Please help!! I'm a college student and internet is crucial for one of my classes!

Check proxies ...
Open System Preferences > Network > Advanced > Proxies
Deselect any checked boxes on the left then click OK.
Relaunch your browser to test.
And make sure the firewall is off. System Preferences > Securty & Privacy > Firewall
If it's on, you may need to click the lock icon to turn if off. You may be prompted for your admin password.
Message edited by: CS

I have a 2nd generation iPod touch and it shows to be connected to WiFi but will not access the internet, please tell me what i can do, because i use this device for work and it make things difficult that it will not work now. Please help, thank you!

I really need help, my ipod shows to connect to the WiFi but then it will not let me use the interent it says no connection but according to my screen i have WiFi connection, i am very confused an i would really appriciate it if someone could help me sort out this problem so i can start using my iPod for work again.

Even though the iPod shows as been connected, it might not have actually received a valid IP address via DHCP from your Wi-Fi access point or router. Head to Settings -> Wi-Fi and tap the > next to the network you are connected. If 169.xxx.xxx.xxx is listed for an IP Address, then your iPod did not receive a valid IP address. To correct this you can reboot your router by unplugging it from power for about 30 seconds.
It wouldn't hurt to also reset your iPod. To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
See here for more troubleshooting assistance.
iOS: Troubleshooting Wi-Fi networks and connections
B-rock

HT4528 My iphone 4s is connected to my wifi but will not connect to internet

My Iphone 4S is connected to my wifi but will not connect to the internet. Does anyone know how to fix this?

Try going to settings>general>reset>reset network settings. Once you've reset your network settings you will need to be able to plug in your wifi/router password to your wifi appliance. (password to wifi router)
Good luck.

HT4623 please help - installed IOS7 and now I am having problems playing Words Free on my Iphone. It gives me a pop up telling me to connect to ITunes but will not connect. Cannot get out and have to continually shut down my phone and start over.

please help - installed IOS7 and now I am having problems playing Words Free on my Iphone. It gives me a pop up telling me to connect to ITunes but will not connect. Cannot get out and have to continually shut down my phone and start over.

Hi, jeantwin.
Thank you for visiting Apple Support Communities.
The steps in the article below may help you resolve the issue with push notifications.
iPad and iPod touch: Unable to use YouTube or Push notifications
http://support.apple.com/kb/ts3305
If the issue persists, try signing out of your Apple ID and then sign back in.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
Cheers,
Jason H.

MacBook Pro Retina says connected to ethernet, but will not connect

I have a MacBook Pro 13" Retina. It will not connect to my office's network no matter what I do. I've tried different cables, different ports, toggling wifi on and off, inspecting the ports to see if they will recognize other thunderbolt connections and they will. I was able to connect to a Thunderbolt monitor without any issues. It may be the adapter, but there are all kinds of funky-ness going on when I try to assess the network. The thunderbolt heading under System Information claims nothing is connected - even when communicating with the Thunderbolt display. The ethernet connection claims to be working, but will not connect to the internet. It also can't seem to find our router. I've tried to manually enter all the information in using the assistant, but it still can't find it. This is especially frustrating since this computer is under a year old. I can't take it to the Genius Bar because it is owned by my company and contains proprietary info. Any help would be greatly appreciated.

Hello NotAppleSavy,
Thanks for the question. After reviewing your post, it sounds like the computer wont connect to networks. I see you have used network diagnostic. I would recommend that you read this article, there are a lot of other things you can do in this article that may be able to help you resolve or isolate the issue.
Wi-Fi: How to troubleshoot Wi-Fi connectivity
Thanks for using Apple Support Communities.
Have a nice day,
Mario

My MacBook Pro will connect to WiFi but will not work in one location but will at others. I have the same issue with my IPhone 4S at the same location.

My MacBook Pro will connect to Wifi at one location (this is a secure location) but will not allow access to the internet. I will put in the password but will not display page. Other wifi capable devises do not have this issue but my Mac and my Iphone 4S will not work. I have tried restarting the router. All other wifi locations I have been to have not had this issue. Any suggestions? I am realtively new to Apple products (less than a year) so any advise is greatly appreciated.

The other devices that are working got on with the same password. It says it is connected. Just nothing works on the internet.

IPhone 5 says it has 3G, but will not connect to the internet unless connected to wifi

iPhone will not connect to any apps connected to Internet or send IMessages. I can still call and text. I have tried resetting network settings, starting from factory settings, and a hard reset. Other info: I have straight talk. I recently updated my phone. Apps work when connected to internet.

Having 3G doesn't mean you can connect to the Internet.
You must have Cellular Data properly provision by your carrier.
Also check iPhone Settings > Mobile/Cellular > Mobile/Cellular Data: ON

New iPod Touch connected to wifi but will not open any browser

I just purchased an I pod touch w/ the software upgrade included, but the touch will not connect to a web browser through safari, youtube, or any internet based channels. I use a belkin router which is showing up under the settings in my iPod Touch. The connection is a 15meg DL and 1 meg UL so I don't believe that speed would be a problem. Please Help

Despite the WiFi connection sign you may not really be connected to your WiFi network.
Your router may not have given your iPod a valid IP address when the iPod requested it. To check on this go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address shown starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
Sometimes the fix for this can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPod (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc.

My itouch is connected to wifi but will not allow me to access the interent, why?

My iPod touch is connected to wifi but I can't get online to the app store or anything, my lap top and my brother's iPod touch are able to connect to the wifi. I've tried resetting the wifi, resetting the, resetting the network settings, erasing and updating the iPod touch, but nothing will work. Help is greatly appreciated thanks!

Did you try all the suggestions mentioned in this article? iOS: Troubleshooting Wi-Fi networks and connections

Atv 3 can see wifi but will not connect?

i can see my wifi but when i connect with the correct key i just get an error, was working fine untill about 3 weeks ago?

it says
there was a problem connecting to the network
check your settings and try again (-3906)
i have reset then re-installed software using my iMac,
yesterday i purchased a new router and installed and it is still the same error??
if you connect the atv by cable it works fine but the position of it means i really need to use the wifi
regards Simon (thanks for your reply)

HT1414 just updated ipad to latest software version. finding wifi but will not connect

Just updated ipad to 6.1. Finding wifi but not connecting.

1. Turn router off for 30 seconds and on again, this will refresh the IP address of the iPad.
2. Settings>General>Reset>Reset Network Settings
3. Try changing router security e.g. WEP/WPA/WPA2
4. Have you updated router firmware?

Connected to WiFi but can not get the internet

I'm really hoping that someone can help. I bought my Ipad yesterday but am unable to connect to the internet. I have connected to my WiFi and have full signal strenght but when I go on Safari it tells me that I'm not connected. I have tried changing some of my settings but can only get as far as the message 'Cannot open page - Safari could not open the page because the server stopped responding' I also have the same problem with my Iphone and Ipod touch, I have never tried to sort these as don't need the internet on them. I have tried updating my Itunes and Ipad, both are now fully updated. My internet is working fine on any computer that is not apple... Please help, im pulling my hair out here.
Many thanks

What do you see if you go to Settings > WiFi and touch the ">" next to your network name?
If you touch the ">" you will get the details of your network connection. Things like the type of IP address allocation (DHCP, Static, Bootp), assigned IP Address, Subnet Mask, Router address, DNS addresses, etc.
Please report what you see there.
Also please identify the make, model and type of router you have.
Do you know what kind of security you are using on your router? None, WEP, WPA, WPA2?
When you said, "I have tried changing some of my settings", what did you do?

HP Officejet Pro 8500A Plus Printer will connect to apps but will not connect to EPrint

OS MAC 10.6.8 Snow Leopard. I am using a wireless connection, no USB, and everything worked fine at one time. Recently, all remote printing, including Airprint stopped connecting. I am unable to access anything on the HP website via the printer except for the Apps. My network is working fine and I have done all the troubleshooting steps recommended throughout the Help system with the exception of returning the printer to factory defaults. Unfortunately, I removed the printer from my ePrint account and have now lost access to my printer e-mail/claiming code. Thus, I can do no troubleshooting via the HP website. I have tried using the original code the printer came with and the e-mail I changed the printer to after installing it and neither works. I have a bad feeling I will not be able to use the ePrint features any longer with this printer and with my warrantee expired, I will be thoroughly po'ed about this.

Hello lynnmilicevic,
First I want to reassure you by letting you know that the web services support has no expiration. Next I want to address the issue with ePrint. You will not have to take the printer completely back to factory settings, but you will have to disable and re-enable the printer's web services. You can remove the web services by going to the setup menu, select the web services setup, select restore factory defaults ( note, this only restores web services to the factory defaults, everything else, i.e. wireless, fax, ect., will still have the settings that you have created), and select yes. You will get a message saying that the web services have been reset. Now go back to the setup menu, select web services, and follow the prompts to re-enable web services. Once you have the web services enabled again, you will have to go the eprintcenter.com, log in, and add the printer to the account again. A very unfortionate part of this is that you will not be able to get the same custom e-mail for your printer. The original custom e-mail will be locked for about 6 months. If this does not help, let me know and I will see what can be done.
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

Wireless connection is there but will not connect

Hi I have a 2 year old Macbook and I have been using Windows XP SP2 via Boot Camp for a couple months now. The internet connection has been fine up until tonight. Nothing was changed, except now I cannot connect to the internet. The internet works on my OS X partition, but when I come onto Windows, it will not. When I see the available wireless networks, it comes up, with 5/5 bars, as if it were a great connection. When I click it to connect, it just keeps connecting, without even prompting me for my WEP password. I don't know what could have changed!
I have tried installing the drivers from the Leopard disc again, as well as downloading the Airport utility on it, however to no avail.
Any ideas out there?
Thanks a lot!

Same problems. Sp2 via bootcamp. Legit copies. My wireless was working fine, and then one day it just stopped receiving packets. Says it's connected and good but I is functionally uselesss when I try and load anything. Really need help with this, I feel like I've tried anythign except a reformat. I also spent a good while looking throguh these forums for an answer and nothing has worked so far. Thank you!!
Been

Iphone 5c is connected to Wifi but will not connect to internet

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