IPhone 5c is stuck in recovery mode! (error code-4005)
I recently had my phone fixed for water damage and a broken screen (not by Apple) and i got a new battery for it on ebay (brand new) i fitted it this morning and i couldnt get signal although my actual phone was working, all it kept saying was (searching...). i rang my carrier and they tried to send me a message but nothing came through. my carrier put me through to apple and they told me to back my phone up and that is when things started getting bad. now my phone is stuck on recovery mode, i have tried to restore it 7 times and it says "itunes cannot restore and update (iphone) with an error code (4005)
This article may help. http://support.apple.com/en-gb/HT201444
Similar Messages
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Phone stuck in recovery mode error code 40 and would not restore
My Iphone 3GS stuck in recovery mode error code 40 and would not restore.I was with AT & T.Please help!
Hi there...
Actually I was stuck with this situation yesterday. Here is what I did to overcome this issue: I hope it helps.
To start with, here are few things to you should make sure of:
1- You have the latest version of iTunes. You may try to uninstall and reinstall iTunes.
2-Restart your Windows.
If still no luck, try editing the Hosts file, here is how;
1- click on RUN then copy and paste the following:
notepad c:\windows\system32\drivers\etc\hosts
2- look for gs.apple.com
3- if there are numbers infront of it just delete them or just type # before the numbers.
4- Save the file and try restoring again.
Note: you should have administror access to edit the Hostes file.
put your iphone in DFU mode before restoring.
I hope this helps. It did for me -
My iPhone 5s is stuck in recovery mode and won't turn on, I've tried to restore and update it to iTunes and its finding my phone, but saying an error has occurred and won't work, the software is up to date, it just automatically switched itself off and when I try to turn it on, it shows the White background with the apple logo asif it's going to turn itself on but then switches off after a couple of seconds, what can I do? ive already taken it to a shop and he's looked at it, but said he can't fix it, thanks.
Visit an Authorized Apple Service Provider or Apple Store to get it checked. If they can't fix this, you'll have to pay the Out-Of-Warranty-Service fee to get a new replacement for a reduced price:
Out-of-warranty repair service
If your repair isn’t covered by Apple’s One Year Limited Warranty, AppleCare+, or AppleCare Protection Plan, your iPhone might be eligible for out-of-warranty service. For example, liquid damage isn’t covered by warranty but might be eligible for out-of-warranty service. Some damage isn’t eligible at all, for example if your device has been broken into multiple pieces. See Apple’s Repair Terms and Conditions for complete details.
Read Apple’s Repair Terms and Conditions
Model
Out-of-warranty service fee
Battery service*
iPhone 6 Plus
$329
$79
*available only if battery
fails Apple’s diagnostic test
iPhone 6
$299
iPhone 5s, iPhone 5c, iPhone 5
$269
iPhone 4s
$199
iPhone 4, iPhone 3GS, iPhone 3G,
Original iPhone
$149
Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing and may be less than the service fee listed above. Pricing and terms vary for service through an Apple Authorized Service Provider.
copied from Service Answer Center - iPhone -
hi desperately need help. my iphone 3gs is stuck in recovery mode... when i try and do the restore via itunes it goes through the motions but when it gets to the end it tells me there was an error and it couldnt be restored... originally it was an ex contract phone that i had opened to orange from vodafone.. it was fine until i tried to do the ios 6 update
There is a way to get it recovered from the so called DFU mode. Try to restart the phone while holding the home and power button at the same time. Then try to connect it to iTunes and do the same again. If you try that again till it works you should be able to use your iPhone as before.
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Dear Friends, My Iphone 4s is stuck in recovery mode while trying to update to iso 6. I tried restoring it but unable to do so. gives me error 36 and goes back to recovery mode. I tried all the steps but no luck. anyone? Please Help!!
This writeup comes from the article referenced below it:
Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
http://support.apple.com/kb/TS3694#error1 -
my iphone 5 is stuck on recovery mode and everytime i tried to restore it , it says that my phone have error -1, how can i fix it or should i send my phone to the appstore ?
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
error code - 1
and see here
http://support.apple.com/kb/TS3694#error1 -
my iphone 5 is stuck in recovery mode with error 14 unknown error coming up each time i try to restore.
Any suggestions?Hi ShinefromOKC,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694
Error 13, 14, 35 and 50 (or -50)
These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different Dock Connector or Lightning Connector to USB cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. An incorrectly set default packet size can cause this error. Contact the software manufacturer that installed the packet-size modification for assistance. Or, follow this article by Microsoft to reset the packet size back to the default for Windows:How to reset Internet Protocol (TCP/IP).
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.
I hope this information helps ....
Happy Holidays!
- Judy -
My iphone 5 is stuck in recovery mode after battery change?
my iphone 5 is stuck in recovery mode after battery change, I decided to change my faulty iphone 5 battery as i was out of warrenty, I managed to chance the battery with no problems (I Think), when i put the phone back together and tried to power on with the power button, nothing happened.! i connected to itunes and it powered on, displaying the connect to itunes screen (recovery mode) all was going well, the phone was restoring, the image of the phone restoring and loading up was displayed on the screen, when it finished it restarted but to show the connect to itunes screen again, it is stuck in the recovery loop. i tried the steps with holding the power and home button etc, none worked.! now when i try to restore, it extracts software but then, ' the iphone could not be restored, an unknown error occured (3194)' comes up, any ideas out there???? and Happy Christmas to Everyone ,
Hello Andyoneill9,
It sounds like you are trying to restore your phone but keep getting an errror message 3194. I want to recommend the troubleshooting steps from this article named:
Error 3194 or "This device isn't eligible for the requested build"
http://support.apple.com/kb/ts4451
Resolution
Important: If you see one of these messages and need help updating or restoring your iOS device, Install the latest version of iTunes and try to update or restore again. After that, follow these steps if you need more help.
Check your "hosts" file
After you've updated iTunes to the latest version, you can check the hosts file to be sure your computer can contact the update server. Use the numbered steps below if you’re on a Mac.
If you’re using a Windows computer, follow steps in this Microsoft support article, noting that resetting the hosts file will affect software services that rely on hosts file redirects. If you're using Windows on a business computer, consult your IT department to be sure applications will still work correctly after resetting the hosts file.
In the Finder, choose Applications > Utilities.
Open Terminal.
Enter this command and then press Return:
sudo nano /private/etc/hosts
Enter the password you use to sign in to your computer and press Return. You won't see text appear in the Terminal window when you enter the password. Make sure you use a nonblank administrator password.
Terminal will display the hosts file. Navigate using the arrow keys and look for an entry containing “gs.apple.com”.
Add the # symbol and a space ("# ") to the beginning of the gs.apple.com entry.
Press Control-O to save the file. Then, press Enter when prompted for the filename and Control-X to exit the editor.
Restart your computer.
Try to update or restore your iOS device again.
This is the first troublehsooting step to try, so there are additional things to try if needed you need them.
Thank you for using Apple Support Communities.
Regards,
Sterling -
Iphone 4s is stuck in recovery mode
My iphone 4s is stuck in recovery mode, I've already upgraded to 6.0 software
Same here. As i started upgradation from the iphone through wifi it showed the itunes icon with the usb . As i connected to itunes, it said the phone is in recovery mode and needs to restore. I let it restore and it prompted to update to the latest software. It took a couple of hours to download ios6 through itunes but at the end it showed error 1403. And the phone remains on that same window with the usb/itunes icon on display. I'm at a fix. What should i do?? Please Help!!!!
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My iPhone 3 is stuck in recovery mode and won't restore
My iPhone 3g is stuck in recovery mode and when I try to restore it in Itunes it gives me error 1015. How can I fix this??!?!?!?!?!
Your phone is jailbroken. We can offer you no help here. You forfeited that when you jailbroke you phone.
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My iphone 5 is stuck in recovery mode
My iphone 5 is stuck in recovery mode.
Last week i took my iphone 5 to the genius bar as it kept powering off randomly. The technician recovered my phone and instructed me to do so if the problem happens again. The technician informed me that if the problem conitued to occur, I would have to swap my phone for a new one under the 1 year warranty. Of course, on my first day of traveling on a two week work trip, my phone began powering off randomly. Upon plugging into the USB on my laptop, itunes recommended the recovery. I began the process and now my itunes reads, "waiting for iphone" after downloading updated software & extracting it. The screen on the iphone displays the apple logo and an empty status bar. This has been this way for 8 hours.
There is no genius bar near my work trip. I have 12 days remaining here with no phone. What can i do?
-TeddyI was able to execute this process, but it still did not complete. Itunes finally went a couple of steps farther in the resotre process. It went from "extracting software" through its different phases and stopped at "verifying iphone restore with apple". It acts as if it completed the verify and then before going to the next step, it just pops up a prompt saying, " This iphone cannot be restored (error 9)".
I have repeatedly received error code 2009 until i executed this process. Seems like this was an improvement though.
Thank you and anything else??? -
My iphone 5s got stuck in recovery mode once I updated it to IOS 7.1.2...
my iphone 5s got stuck in recovery mode once I updated it to IOS 7.1.2 and everything I do wont help. What should I do?
Hello NoahLovesYou
Try putting your iPhone into recovery mode and try to restore it again. If it gives you an error while it is restoring in iTunes, check the error against the second article for additional help.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Resolve iOS update and restore errors
http://support.apple.com/kb/TS3694
Regards,
-Norm G. -
My iphone 5 is stuck in recovery mode after downloading new apple software, does anyone know how to fix this I keep getting error message 3014 ?
i dont know but you went through all of this
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
My iPhone 3G is stuck in recovery mode. When I connect to iTunes to restore it (It takes about 20 mins) it shuts off with only 4 mins left. Can this be fixed?
unhappy@apple wrote:
but t say's that it will delet all the my stuff i have on their, can i get some other way?
Not if it is in Recovery mode.
-> http://support.apple.com/kb/HT1808
You can restore from backup.
-> http://support.apple.com/kb/HT1766 -
My iphone 5 is stuck in recovery mode loop for 3 days, how can i fix this? I have attempted to reboot by pressing the home and power key at the same time. I have also tried to put in DFU mode and then plugin to my Mac and computer is not recognizing device in itunes.
i have icloud setup - but my computer broke so i could not plugin to backup to iTunes
-
my iphone 5 is stuck in recovery mode after trying to update it and know it wont sync to my computer to fix it.... help
Hello richardayoub1,
Thanks for using Apple Support Communities.
If your iPhone is in recovery mode, you will need to restore it with iTunes.
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/HT1414
Take care,
Alex H.
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