IPhone 5c losing data connectivity

I have an iPhone 5c; I have lost data connectivity but I still have phone and wireless ability. I have tried turning my phone on and off and I have reset my networks. Neither has helped. As well I checked online and did all updates for my phone. My sone also has an iPhone 5c and his phone has also lost data.

Contact your carrier.

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IPhone 4s losing data connection multiple times/day

It seems about 3-4 times/day, my new iphone 4s will lose data connectivity. The phone will show full bars and the 3G icon appears, but I cannot access a data connection - email continuously loads, safari / facebook app / weather channel app all time out. As soon as I reboot, it works fine. This is getting really really annoying. Anyone else experiencing this or have a fix?? Thinking of returning it.

My Problem Detailed
I have been having this same problem for months. To be more specific, it happens whether I'm on 3G or WiFi. Back before iOS5 when I was on 3G, I could simply turn off 3G and turn it back on, but now with iOS 5, it is turning Airplane Mode on/off only, which like everyone else fixes the problem only temporarily.
Attempted Failed Solutions
It has transcended hardware and SIM cards. It was happening on my iPhone 4 and when I moved to the 4s, it was still there. So, it's most likely not the phone itself. I also swapped out SIM cards. That also didn't do the trick. That leaves me to one last idea...
Last Possible Solution
It's gotta be the software. Some app or process is hacking away at the connection, possibly hogging all of the connection. This was the Apple Store's original guess too (before I upgraded phones or swapped SIM cards). Their recommendation is to restore the phone with the base OS and not from backup. Then without adding any apps, make sure that it works fine (for possibly a day or two). Then start adding apps back one at a time. Has anyone tried this yet? With so much setup, I am hesitant to try this without knowing if it will solve it.
Alternative Solutions
If it is software, possibly we all have a common app/process that few have. Maybe we can all compare what we have. Unfortunately, my app count is still over 100 even after deleting more than half of my apps. Does anyone else have any ideas? I'd love to figure this out as it is extremely frustrating as you all know.

Bought a new macbook air because my old computer is formatted. I want to sync my iphone to my new mac, so I can save the data on my iphone without losing data. how can I do?

bought a new macbook air because my old computer is formatted. I want to sync my iphone to my new mac, so I can save the data on my iphone without losing data. how can I do?

You need to copy everything form your old computer, or your backup copy of your old computer to your new one.
The iphone is not a storage/backup device. it simply mirrors the selected content of the computer to which it is synced.

IPhone 5 dropping data connection

iPhone 5 bought new on release day. Have been having issues with data not connecting and dropping of LTE. I do have solid LTE coverage here in Detroit, I live north of town. I have 32gig black and my wife has 16gig white and she does not lose data or LTE. This is a reoccurring issue. I have already restored the phone once and it still has same issue. I have read that others have same issue. Do we all have lemons? Is apple aware and will they do anything? Or do I have to get a replacement phone?

Sorry for thinking that whole subject heading on the question would have directed you to my question. Let me be more clear on this.
How can I stop my phone from randomly dropping the data connection to my provider. I have already tried doing a backup and restore. I have gone through the other mentioned steps (disabling the cellular network location service, backup & restore, tried going to airplane mode and disabling). The only thing that has restored data connection is rebooting the phone. At no time does the phone indicate any data connection loose. The "4G" icon is still on the status bar, going from wifi to cellular network does not resolve the issue (the wifi network works, but when disabled, there is no data) The phone does not go to EDGE, or no data connection, it continues to show 4G. Other people with at&t 3 ft from me continue to have service. So far there is no difference in location of the phone, it happens at home, at work, at different friends houses, and sometimes not at all. However each day I am having to reboot my phone, sometimes 4 times a day just to use the data features.

Constantly losing data connection

I have seen this many times all over the place but still can't find the answer. We have 2 thunderbolts in our family and both phones do the same thing. Says I have 4G but as soon as I open an app or try to use data it loses the data connection. I have to retry several times before it will connect. It gets to the point of rebooting the phone which doesn't even work all of the time. This has happened so much that it almost makes this brick unusable.
PLEASE I'm begging anyone for an answer. I have tried updates and phone settings.... I know I'm not the only one with this problem.

First, let me just say that I love the HTC Thunderbolt. It does have a few quirks, I'll admit, but so do Microsoft products, yet, millions of people buy them with a general understanding that there can be glitches here or there. For some reason, the general population just deals with them - probably because they don't have much choice.
Ok, so for the issue at hand, here's what I've seen happen on my device.
4G LTE can be intermittent - at my house and at my office.
There are 'dead spots' in my house, but overall very strong coverage in my house as well. There's an area in my house where I know not to bother using 4G. I switch to wifi if I need to use data.
Facebook is one of the apps which has the most issues for me. The 4G LTE indicator blinks off, Facebook app searches for data, and a 'Signal Lost' message pops up.
Last week, I went to use 4G for video stream using my HTC Incredible 4G (which is only about 6 weeks old) at lunch time in my office. Guess what - with an entirely different phone, 4G blinked off! I was using Netflix at that time in an area where it's known that we have a very strong 4G LTE signal.
So I mention this because the intermittency isn't an easy issue to solve because there are so many factors that can cause sporadic behavior. It could be the network, your location, your phone's electronic circuit board or the battery cover which contains the antenna for the phone, or the app you're using or even a combination of each.
As for big blue... I have a corporate iPhone which has 4G. It's not nearly as fast as the VZ phones, including my personal iPhone on Verizon's network. The data and the phone with big blue seem very reliable, but the speed is so stinkin' slow, there's absolutely no way whatsoever, I'd personally consider moving to big blue. But even this issue could be area dependent, phone dependent and location dependent. Perhaps if I went out of town and used another cell tower in a big city, I might see faster data.
So what's a person to do? My recommendation is to not bad mouth a company for not being able to fix every reported problem in the universe. Attempting to fix every reported problem would take such an enormous amount of resources, none of us would be able to afford any plan because the costs associated with this sort of troubleshooting are extremely high. There comes a point where it simply doesn't make sense to invest time and money into problem.
But, living in America means you can start a petition and if you get enough people to sign it, you're very likely to get attention. There are petitions out there for things users want cell phone manufacturers and network providers to consider. You could consider starting one and seeing if the problems are affecting a large enough user community to have Verizon prioritize a fix. It's free and one of our constitutional rights and it does no harm to Verizon's future business by turning potential customers away who may have had a perfectly good experience using Verizon's product offerings and their network. Just because one person had a bad experience, doesn't mean the guy or gal sitting next to him or her will be guaranteed to have the same issues.
Two people who participate in forums online were sitting side by side in the same building location with the exact same phone model. One person couldn't get a 4G LTE signal and the other had one. The same happens between the two Thunderbolt phone models in my household but I'm not planning to leave VZ any time in the near future. I've tried all providers and for me, the best choice is clearly Verizon.
With that said, I feel strongly that customers who pay for service, should be able to receive the service - no doubt. Best of luck to you! I hope you're able to find a suitable choice, here or elsewhere.

Iphone 5 slow data connection on AT&T

My iphone 5 says LTE but the data connection is really slow. My daugter's iphone 4s on 4G was surfing the net faster than my LTE. I have ATT. Has anyone notice slow data connection since iOS6.1?

I've seen this from time to time. I'm assuming the LTE network is not 100% stable right now. If it's problematic, turn off LTE and use the HSPA+ network. Report the problem to AT&T.

Nokia 701 Losing Data Connection

I've had the 701 for almost a month and for the most part its worked very well. But a few days ago I noticed it was taking forever to connect to the internet. Often, it times out and says a connection cannot be made. This affects everything that is trying to use the internet - Email, Nokia Maps, Web, etc. Wifi works brilliantly. This is strictly a issue with initiating and maintaining a 3g connection.
A not-so-ideal solution i found is to open the web browser and wait to get a connection. This usually takes about 5 minutes to happen if it happens at all. Another interesting thing thats happening is after I finally do make a connection, and then close down the app accessing the internet, my 3G connection still shows as active. When in the past it did not.
Has anyone else run into this problem? And more importantly...is there a solution?

Update
Did a hard reset of my 701 and that did not fix the problem.
This morning, I deleted all of the access points except for my 3G data. Since then I've had a very reliable data connection. But as soon as I introduce wifi access points, I lose all reliability for 3G. Sometimes I have data, sometimes I don't.
This is so odd, you'd think the reset would have fixed it. I don't see others on this forum with the same problem.
Is it possible this is a hardware issue?

I am going to get a replacement for my iphone 5C, for data connection issues. Can I get an 5S, instead of antother 5C as a replacement?

Hello, I have been having issues with my iPhone 5C for about a month now. I have unlimited everything, including data, & so randomly, starting about 2 weeks ago, my data basically does not work for any apps, besides like iMessage & Safari. So like if I have full LTE signal, I can try to open the Instagram app, and it will tell me "no internet connection", & it tells me that with ANY app, besides iMessage & Safari. Which is super frustrating, especially when I try to use like Maps or something & it jut does not load, & tells me that "there is not an internet connection", so I have to use apps & stuff only on wifi, in order for them to work. I went to the Sprint store, and had them try and update the data profile, reset data network, soft reset, etc (they basically did everything that I did), & they could NOT figure out what was wrong with my phone. So, they looked into my warranty information, and told me to take my phone to the Apple Store, and just get a replacement & that it would cost me only $50, since it is still covered under warranty. I am not up for an upgrade until April of 2016, & as far as I know, when it comes to replacements, Apple will either give me a new/refurbished iPhone 5C as a replacement. I don't really mind having to pay a little extra if I have to, in order to get a 5S , & I also don't care if the 5S would be either new or refurbished. So, my question is, could I maybe get a 5S as a replacement, instead of another 5C?
Green iPhone 5C 8GB Sprint
Message was edited by: jalyn_taylor
Message was edited by: jalyn_taylor

No.
As provided, you will get the exact same model, storage, color, etc

IPhone 4 voice/data connection issues?

I've had my iPhone 4 for around 6 months now. Lately I've been dropping a lot of out-going calls and have had some issues receiving calls in the last few days. Today I've had 3 voice mail notifications from people who have tried to call me and could not get through. It rings through to voicemail and sends me a notification after they're done recording. I have anywhere from 2 to 4 service bars, usually averaging at 3 in this location.
On top of the voice and call issues, I've been having problems with GPS and location services lately, too. I use the Waze app for directions. My phone will register 3G data signal, but none of the apps that use GPS can find any location. I have Location Service turned on in settings and have no problem starting my routes when I have wifi signal at home before I leave.
Phone details:
iPhone 4 8GB
Sprint Network
1 GB space available

Helo mchelman,
Thank you for using Apple Support Communities!
I was researching what you may be able to do in this situation, and want to recommend this troubleshooting assistant.
Calls and connection issues
http://www.apple.com/support/iphone/assistant/calls/
All the very best,
Sterling

Why does my iphone keep losing wifi connection?

last week I upgraded from 3g to Iphone4.   I connected to my home wifi with no problems, but every time I leave the phone for a while, when I come back to it I find that it has dropped the wifi connection. When i try to reconnect, I have to either press the pairing button on the phone every time, or start from scratch and reenter the wep password
My old 3g does not have this problem at all and remains connected all the time.    I called Orange and all they did was send me a replacement Iphone but I am still having exactly the same problem.
As long as am using the phone the connection is fine.   But if I put the phone down and it goes in to "sleep" mode even for a few minutes, the connection drops.
Any ideas please as it's driving me nuts - I'm even thinking of ditching the phone and sticking with my trusty old reliable 3g!
thanks!

The backed up data in this regard for your 3G has nothing whatsoever to do with your 3G not having the same problem. Some of the data in the backup may be corrupt, etc.
What does you have tried resetting everything include?
Does this include resetting network settings on your iPhone 4 and/or include restoring your iPhone 4 as a new iPhone or not from the backup?
Do you connect your iPhone 4 to any other wi-fi network besides your own? If so, does the same occur with every wi-fi network you connect your iPhone 4 with?
In your original post, you said WEP password.
Have you checked the manufacturer's website for your wireless router to see if a firmware update is available for your wireless router model that you haven't installed?
http://support.apple.com/kb/TS1398

IPad and iPhone keeps losing wifi connection.

Hi all,
So I'm having wifi connectivity issues that's rather annoying. On a daily basis, both my iPad 1st gen and my iPhone 4S disconnect from wifi and are then unable to connect until i restart my modem. Normally i would think its my modem acting up but no other device on the network has this problem. (All other devices are wifi also) Both my ipad and iphone are current on iOS updates, 5.1.1 and 6.0 respectively. I've tried restarting both devices as well but it doesn't help. Every morning I wake up and every night I get home they both refuse to connect. The iPad stays at my house while the phone remains with me. Any help/input would be great appreciated. Thanks

Although there might be a deeper rooted issue with the iDevices, I did manage to solve the problem another way, I just forgot to give an update in the discussion.
I read in another forum or discussion that the problem might be my wifi signal. I didnt think so at first because it only happened with my iDevices. So, just to be safe, i purchased a high end router designed for extreme gaming and sure enough.. I havent had a single issue with with my iDevices losing connection. From the very moment i plugged it in...no issues. That was about 3 1/2 months ago. All my devices (Laptop, Xbox, Ps3, wii U, Iphone, and iPad) have Excellent connection at all times except when my modem (not the router i purchased) needs to restarted but thats normal and does not happen very often.
So if youre having any sort of connectivity issues with your WiFi i strongly suggest investing in an good router. I wont ever go without one ever again
Upon request, i will link the one i got, if anyones interested.

How to sync IPhone without losing data?

I have not gotten a new computer.
I haven't used iTunes for the computer in a long time. Probably about a year or two. On iTunes on my pc, I have 99 songs. On my iphone, I have 237. Once before, I tried to sync my itunes and iphone but it erased my songs and filled my entire playlist with a bunch of songs nobody has ever heard of. I was stuck with a bunch of songs I never wanted, and lost my old ones. I had taken my phone to the apple store where they fixed it, and I haven't used itunes since. I have obviously purchased alot of songs since then and I want to update my itunes library so they are all in there because I am supposed to be getting a new phone soon. But I'm afraid that I will end up losing some sort of data in the process, and I do not use the icloud or anything since I find it rather confusing. I don't want to lose hundreds of dollars in music because of a computer program.
I also have CD's that I've downloaded to my computer and want to put into my itunes library then upload the new music to my phone, but yet I am still scared to do anything with the chance I may lose my songs. I feel if I try to sync, my iphone will take the 99 songs from my pc and then the other 138 songs will be long lost.
How do I sync without losing any content?

If there is media content on the device that isn't in your library see Recover your iTunes library from your iPod or iOS device.
The user tip includes a link to a backup tip which you should use to make sure that you can recover your library in the event of a problem.
tt2

Iphone 5 cellular data connection problem.

I'm having problem with my cellular data, when it disconnected, it won't reconnect by itself. All I can do is restarting the iphone 5 or reset the network setting. I've tried to change a new SimCard but it seems that didn't work at all. Still having the issue until now. How to fix it? or send it to warranty?. Used this Iphone 5 about 9 months and the problem appear 2 months ago. Need Help!

What did your carrier have to say about it when you reported the problem to them?

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Really??? The two options are 'solved my problem' and 'this helped me'.
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