Iphone 5c touch screen wont work

my 5c screen is clear working. I cant access  anything by touch. im receiving texts & calls. but cant open or unlock phone by touch

Please make a Genius Appointment and take it in for service.

Similar Messages

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    I took it into the store and they said they couldnt do any software updates and they wanted me to trade in phone and pay for another since it is 43 days out of waranty. I couldnt do anything with touchscreen until I plugged in laptop and it said it couldnt do anything because passcode was on but I replugged several times and it finally backed up and restored but now Im stuck again with phone screen saying to slide to configure phone and it wont slide. is the any other way to confifure the phone. also before i did set up new iphone it restored info i already had but said it didnt recognize my email address????

  • IPhone 4 touch screen not working

    iPhone 4 touch screen not working properly. Sometimes it activates icon itself. After updating to iOS 6.12, it stop working totally.

    Good Morning S.GOPINADHAN,
    I understand your iPhone screen is black and you are not able to turn it on.  The article below will explain what to do when your iPhone is not responsive.  I'll also include instructions on how to back up your iPhone when you are able to turn it on.
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
    https://support.apple.com/en-us/HT201412
    iCloud: Back up your iOS device to iCloud
    https://support.apple.com/kb/PH12520?locale=en_US
    Regards,
    - Judy

  • My touch screen wont work.  i've run the battery all the way down then plugged in but screen doest work

    after running with my Itouch i came home can could not get the touch screen to work.  Ive run the battery all the way down, plugged it in but the screen still doesnt work.  any ideas?

    Hold the home button and the sleep/wake button (...) until the screen goes black, then turn the thing back on. If it doesn't work correctly, hold the home button while plugging it into iTunes and restore it.

  • HT201412 iphone keeps freezing and touch screen wont work

    the touch screen on my iphone keeps freezing up and won't respond to any touches. I have restored my phone two times and then it will work for awhile and then freeze up again.  if i restart the phone several times it will start working again, but only for about 1 hour, and then it freezes again.  any ideas how to fix this?

    Leaving it in rice only overnight usually isn't sufficient to dry out an iPhone. It usually takes at least a couple of days before you can risk turning the iPhone back on. And with seawater infiltration, drying it out probably won't help since seawater will leave a lot of residue.
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    http://support.apple.com/kb/HT1430
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    Message was edited by: varjak paw

  • I restored my iPod, but now the touch screen wont work!

    please help ! i finally got it restored, and of course, the touch screen does'nt work !

    It sounds like your screen digitizer could be bad.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
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  • My touch screen wont work correctly

    I've had my iPhone 4s for just over a month now and part of the touch screen is unresponsive which means i cant unlock the phone etc..
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    jozanna70 wrote:
    yes thanks i know that lol , but still leaves me with a broken phone
    Take it back to the store that replaced the screen.

  • 1/4 of the touch screen wont work

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    I suspect you have a faulty screen. After resetting you iPhone, if it still does not work, try a full restore. I am thinking hardware problem and your warranty will cover it... so as others suggested, take it to your nearest Apple Store and have the phone replaced. (I've had problem with my screen from time to time not recognizing my touch but it fixed itself after a simple reset).
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    iPhone / Touch / Shuffle (1st gen)

  • Touch Screen wont work after i plug into a charger...​?

    Anyone else have this problem.. Its very annoying. I have to take the battery out of the phone while its on after every time i charge it...ug. 

    I have the same problem.
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    Regards,
    Rubin
    Thanks in advance

  • My ipod nano isnt working after charging after the battery low message came on. What do i do the touch screen wont work. is there a warrenty if I bought it in Dec of this year?

    Please help me. After charging my ipod nano the touch screen does not work.
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    You have posted in the ipod touch forum.
    Perhaps you should post in the ipod Nano forum.
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  • My touch screen wont work how do i fix it?

    the touch screen on my laptop is not working ... how can i fix it? here is my unit HP Pavilion Sleekbook 14-b050xx

    Hi @inigo_emit 
    Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP Pavilion Sleekbook 14-b050xx and the Touchscreen not working correctly. Here is a document on how to troubleshoot screen issues in Windows 8.
    Hope this help resolve the issue with the Touchscreen.
    Thanks.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • IPhone 4 touch screen not working properly

    i have a white iphone 4 (at&t if that makes a difference)
    it used to work perfectly, i havent dropped it a single time, i dont have a case on it, neither do i have a screen protector.
    these past two days, my screen is going crazy. yesterday, while i was texting, when i click on backspace (to erase a mistake) it clicks the return button automatically and it doesnt stop for like 2 seconds so it skips a line for 2 seconds. then when i try to type, when i click on the letter R, it clicks on the letter S (for example). or when im on safari, i try scrolling up, it opens a website or clicks on something completely away from where i touched the screen. when it happened yesterday, i turned off and on the phone by holding the home+power buttons together until it turned off. it worked yesterday but today, it became crazier. it was wayyy worse. i cant use the phone normally because of this. sometimes i cant even unlock the phone. or it automatically ends the call when im talking to someone. when i unlock the phone, it starts acting upon itself and opens apps or opens the texts and types random letters. this is getting really annoying now that i cannot use my phone normally. is this only happening to me or has it/is it happening to someone elsee.. if it HAS HAPPENED in the past, how did you fix it ?
    someone please help me! thanks

    Good Morning S.GOPINADHAN,
    I understand your iPhone screen is black and you are not able to turn it on.  The article below will explain what to do when your iPhone is not responsive.  I'll also include instructions on how to back up your iPhone when you are able to turn it on.
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
    https://support.apple.com/en-us/HT201412
    iCloud: Back up your iOS device to iCloud
    https://support.apple.com/kb/PH12520?locale=en_US
    Regards,
    - Judy

  • I am unable to unlock my ipod cause the touch screen wont work

                My screen is not picking up my touch its frozen I cant even turn it off.

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My touch screen wont work whenever it come to Music

    I have an ipod touch 32GB.
    the screen works totally fine for all of other apps, but not the music app.
    Everytimes I want to change the playing, I can only shake my ipod to shuffle up the songs.
    nothing on the music screen work. NOTHING

    Have you tried restarting or resetting your iPod?
    Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after the iPod shuts down, then press the On/Off button until the Apple logo appears.
    Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds). Ignore the "Slide to power off"

  • HT201398 IPOD 5th gereration is not responding.  Ipod Touch screen wont work.

    Ipod 5th generations is not responding.

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                                                       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

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