IPhone 5C won't connect to facetime or iMessage

iPhone 5c won't connect to facetime or iMessage

Troubleshooting Facetime:  support.apple.com/kb/ts3367
FaceTime and iMessage activation issues: support.apple.com/kb/ts4268
Troubleshooting Messages: support.apple.com/kb/ts2755

Similar Messages

  • Why my iphone 6 won't connect to continuity , only my ipad mini 2

    My iphone 6 won't connect to continuity , only my ipad mini . both are in the same network an bluetooht on and my mac mini can't use the iphone to make calls

    Which version of OS X is your Mac mini?
    Phone calls
    With Continuity, you can make and receive cellular phone calls from your iPad, iPod touch, or Mac when your iPhone is on the same Wi-Fi network.
    To make and receive phone calls, here's what you need:
    Sign in to the same iCloud account on all your devices, including your Mac.
    Your iPhone and your iPad or iPod touch need to use iOS 8 or later. Your Mac needs to use OS X Yosemite.
    All devices must be on the same Wi-Fi network.
    All devices must be signed in to FaceTime using the same iCloud account. This means any device that shares your Apple ID will get your phone calls. Look below for instructions on how to turn off iPhone cellular calls.
    Wi-Fi Calling needs to be off. Go to Settings > Phone. If you see Wi-Fi Calling, turn it off.

  • My Iphone 5 won't connect to my PC

    My Iphone 5 won't connect to my PC. When I plug it in to my PC nothing happens at all. My cord chargers on the charger so I dont think the cord could be the problem. Also I updated all my PC software, as well as my Iphone and still nothing. I tried plugging in my itouch to see if it would work and it does! So i think something with my phone is the problem! Please help!

    Hi,
    I have the same trouble. After reading many internet sites around this subject I found the following solution.
    Although apple explained that it is not necessary with the lightning connector to use it in a special direction this seems not to be true.
    I have just turned my connector by 180° and it is working again.
    Hopefully this direction does not fail too. There are only 2 possibilities

  • My iPhone 5 won't connect to my macbook pro retina over bluetooth?

    My iPhone 5 won't connect to my macbook pro retina over bluetooth?

    Ah, sure it actually won't.  I have the same problem, and I contacted Apple Support.  They told me that there is an incompatability between the iphone 5 and MacBook Pro Retina such that Bluetooth pairing is not possible.
    The Support Agent actually had the audacity to tell me this was part of the design of the OS on the MacBook Pro, like Windows people saying, "That's not a bug.  It's a feature!!"
    Personally, I think this is insane.  While I was trying to tether the iphone to the MacBook Pro retina for an internet connection, there are other reasons related to file transfers for which one would want to pair the iphone 5 with the MacBook Pro retina.
    I am hoping this "feature" is fixed in iOS 7, and/or in some dot release of Mac OS 10.8.
    By the way, the personal hotspot feature on my Verizon iphone 5 works great either via a wifi or USB connection.  There are occaisions, however, when one would 1) not have a USB cable, and/or 2) have another wifi relationship between the phone and a network that one would not want to have to "forget" in order for it not to connect to that wifi network.  The Macbook will not find the iphone as a wifi hotspot if the iphone is connected to wifi in the first place.  At least mine won't.
    WWSJS???  What Would Steve Jobs Say???!!!
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  • My Iphone 5 won't connect to a network or wifi

    My Iphone 5 won't connect to a network or wifi, I just got the phone less then a month ago.....It is driving me nuts and I don't know how to fix it!I

    Have you read through the user guide and taken basic troubleshooting steps?  What have you done so far to troubleshoot?

  • My iPhone 5 won't connect to any bluetooth or wifi, What do I do?

    My iPhone 5 won't connect to any bluetooth or wifi, I was going to back it up and restore it but it won't back up to my macbook pro. I'm running Lion 10.7.5. as of right now. I don't know why it stopped working, my itunes is up to date and I cannot back it up to there either. What can I do?

    See if this helps
    http://support.apple.com/kb/TS1559

  • My iphone 4 won't connect to my mac. It says that I need to install the lastest version of itune (11.1) but when I try to update itunes it says that I have the current version 10.6.3. Can someone please help!

    Hi,
    My iphone 4 won't connect to my mac book, it says that I need to install to latest version of itunes 11.1. When I go to itunes and try to update, it says that I have the latest version (10.6.3). Can someone please help me!
    thanks

    You are probably running OS 10.4 or 10.5 on a PPC Mac.  No version of  iTunes higher than 10.6.3 is available for these older Macs.  I have the same problem, and while I can still use the PPC to sync my iPod, it can't be used to sync an iPhone 4 or higher.  The only solution, as I discovered after upgrading to the iPhone 4, is to buy a newer Mac.  I was able to get a 2006 MacBook running Lion for under $300, and that has been a lifesaver.

  • IPhone 5 won't connect to wifi unless very close to router!

    My iPhone 5 won't connect to my home wifi. My other family members have access to the wifi, it's just my iPhone that won't connect. It only connects when I am very close to my router. My iOS is 7.0.6 . The weird part is that I can connect to other wifi's, just not my own. I have tried everything, Turning wifi off and back on, Shutting down my iPhone, Hard rebotting my iPhone, Reset network settings, Reset ALL settings, sycning my iPhone, Unplugging my router, Updating my router, Changing security of wifi. Please help i've been dealing with this for weeks, and its very fustrarating.

    have you tried updating the drivers on your modem?

  • My iPhone 4 won't connect to our WiFi at home, but will at other WiFi spots.  However, my parent's iPhones work and connect just fine at home using WiFi.  I have called and talked to several people and no one seems to be able to help me.

    my iPhone 4 won't connect to our WiFi at home, but will at other WiFi spots.  However, my parent's iPhones work and connect just fine at home using WiFi.  I have called and talked to several people and no one seems to be able to help me.

    The two things to try first are renewing your network lease, forgetting the network and if that doesn't work to reset all networks. You might have tried one of these but I'll repeat the steps just to make sure.
    Settings > Wi-Fi > tap the blue arrow to the right of your network name > Renew Lease
    If that doesn't work then
    Settings > Wi-Fi > tap the blue arrow to the right of your network name > Forget this Network
    If that doesn't work
    Settings > General > Networks > Reset All Networks > then reset your iPhone by
    Press and hold the Home and Sleep buttons simultaneously ignoring the red slider until the Apple logo appears. Let go of the buttons and let the device restart.
    I hope one of these will help.

  • My ipad 2 and iphone 4S won't connect to app store via wifi but will connect via 3g

    my ipad 2 and iphone 4S won't connect to app store via wifi but will connect via 3g - both are running 6.0.1 - I have tired several wifi networks but same result.

    Hi LandJ1980,
    I would recommend first trying these steps:
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
    If that does not work, this article has some additional ideas to try, even though you are only seeing this with the App Store:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Cheers!
    - Ari

  • Updated iTunes to 11.0 (161). Now one iPhone 4 won't connect

    My wife and I each have an iPhone 4 that we backup and sync on a shared MacBook Pro. They have been working fine.
    Yesterday evening I updated iTunes to 11.0 (163). One iPhone 4 connects to iTunes and seems fine. I can backup and sync. The other iPhone showed up once briefly, then iPhoto opened automatically as if I had connected a camera or memory card. This same iPhone 4 will not show up in iTunes now. I've restarted the MBP and the iPhone multiple times but nothing. The cable seems fine since it works with the other iPhone. This second iPhone just won't connect.
    Any ideas?
    John Brock
    Seattle

    I think the problem is the iphone itself and the update to iTunes 11 was just a coincidence. My other iPHone 4 an both of my iPod Touches still connect, backup, and sync just fine.
    I'll try a factory reset to see if it's some buggered up setting, but my guess is the data port is toast. I'll see about repairing it or replacing it if the reset doesn't work.

  • My iPhone 4S won't connect to wifi, it won't even let me turn it on and when it does it just sits there and loads

    My iPhone 4S won't connect to wifi. It won't light up for me to slid on. And the few times it does light up, it just sits there and loads and loads.

    Hi there Ashton1334!
    I have a couple of articles here for you that may address your issue. It seems like from your description that this article is going to be the most relevant, and it deals with Wi-Fi settings being greyed out or dim:
    iOS: Wi-Fi settings grayed out or dim
    http://support.apple.com/kb/ts1559
    The other article that you may find useful can be found right here:
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/ts1398
    Thanks for using the Apple Support Communities. Have a good one!
    -Braden

  • HT204387 My iPhone 4S won't connect with my iPad 4 in Bluetooth

    My iPhone 4S won't connect via bluetooth to my iPad 4 so. I can't use it as a hotspot any suggestions ?

    I have the same problem.  You can still connect via Wifi but it drains the battery on the iphone quickly.  Would love to know a fix for this problem.

  • HT4993 Well I got a iphone 5 black 16gb and well the iphone it won't connect to a Bluetooth device and the iphone 5 it won't last long the battery

    Well I got a iphone 5 black 16gb and well the iphone it won't connect to a Bluetooth device and the iphone 5 it won't last long the battery

    What bluetooth device?
    It supports stereo speakers/headsets, handsfree telephone devices/headsets, some keyboards, some peer-to-peer apps, and internet tethering if provided by the carrier.

  • My iPhone 5c won't connect to the internet so now I can't download iOS 8

    My iPhone 5c won't connect to the internet so now I can't download iOS 8

    Connect the device to the computer and iTunes and update that way. Why won't the phone connect to the Internet?

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