IPhone 5s and iTunes match started with wrong apple i

Hello,
Yesterday I started with iTunes match with one of my apple id's (the one I mostly use for shopping)
UnfortunateIy, while reading the instructions I didn't quite understand that it would not be available to my other id (apple id for iCloud)
My macbook, windows pc and ipad are synced with the correct apple id (for iCloud)
Now my iphone is not synced because I started iTunes match with another apple id of mine....!
As I realise what happened I think that a 90 day period is absurd!!! in order to get my device free to sync with my choice apple id
Because of this situation I have bought de iTunes match twice.
Can you help me with the two following?
1. Is it possible to cancel de purchase for apple id: please?
2. And to have my iPhone 5s available for de iTunes match
Thank you for your help.
Regards,
Mari Barneveld
<E-mails Edited by Host>

Hello mary.bee
To resolve the issue, you will need to report the issue to the iTunes Store. As for the 90 days the article below will have some information about associating your Apple ID with other devices.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Regards,
-Norm G.

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