IPhone 5S, AT&T, goes straight to voice mail

My wife's iPhone 5S goes straight to voice mail .. no ring. Anyone else having this problem? Is it the phone or is it AT&T ?

razmee, you did the job! Thanks ... alex

Similar Messages

  • How do I stop my iPhone 4 from going straight to voice mail?

    My iPhone 4 keeps going straight to Voice Mail and then I get a notified of missed calls?  How can I correct this?

    Check your Do Not Disturb  http://support.apple.com/kb/HT5463 Settings
    If the issue persists... Contact your Carrier.

  • My iPhone 4 won't take incoming calls. Everytime someone phones me it goes straight to voice mail. What's gone wrong?

    For some reason my iPhone 4 won't take incoming calls and everytime someone phones me it goes straight to voicemail what's gone wrong??

    Look at the AT&T VVM User Guide for help setting up your visual voice mail.
    If you still have problems, contact AT&T Customer Service at 1-800-331-0500 and ask them to check that your account is provisioned for an iPhone 4.

  • Dropped calls, no service, straight to voice mail - could be tower trouble

    I absolutely LOVE my iPhone. The 3GS is my third. I live in the NY Metro Area (northeastern NJ) and the AT&T coverage is horrible. There are too many "degraded" towers, which leads to dropped calls, calls going straight to voice mail, other person not hearing me and no service at times. I've been dealing with these problems since early November and AT&T claims they are "working on it." I have no choice but to switch service as I use my phone for business. Here's hoping that Apple opens up the distribution in 2010.

    I absolutely LOVE my iPhone. The 3GS is my third. I live in the NY Metro Area (northeastern NJ) and the AT&T coverage is horrible. There are too many "degraded" towers, which leads to dropped calls, calls going straight to voice mail, other person not hearing me and no service at times. I've been dealing with these problems since early November and AT&T claims they are "working on it." I have no choice but to switch service as I use my phone for business. Here's hoping that Apple opens up the distribution in 2010.

  • IPhone 5s doesn't ring and goes directly to voice mail. Do not disturb is disabled. Have reset network settings and did a hard reset.  What am I missing?

    iPhone 5s doesn't ring and goes directly to voice mail. Do not disturb is disabled. Have reset network settings and did a hard reset.  What am I missing?

    Call your phone carrier - that's a problem for them to resolve.

  • Iphone 6 8.1 goes straight to voicemail unless i call that person first

    iphone 6 8.1 goes straight to voicemail unless i call that person first

    Thanks for the quick reply. Do not disturb is not activated. It will receive call if I ring that person and they ring me back but soon after they can't get through again. I have now turned off voicemail completely and it seems to have fixed it for now. Hope this helps anyone with the same problem.
    Sent from my iPhone

  • My phone is dropping calls, doesn't ring all the time-goes directly to voice mail, do no recieve alert on when a text is recieved

    1-My phone does not ring all the time upon recieving an incoming call, it goes directly to voice mail.
    2- Not recieving alert tone upon recieving a text message.
    3- Dropping calls also

    We have the same problem widespread in our company with iPhone 4's and 5's:
    - Fails to establish the call, dials but nothing happens
    - Drops the call for no reason even though signal strength is good
    - Recevie text alerts to notify of voicemail when the handset has not rung nor does it show missed calls
    We migrated someone to a Samsung Galaxy S4 for a month and all these issues went away. Nothing to do with alert tones turned down or faulty silent switches.

  • Receiving Calls Problem - going directly to voice mail

    My iPhone is set to check for email every 15 minutes. If someone calls at the time iPhone is automatically checking for email, the call goes directly to voice mail.
    Worse it doesnt even show up as a missed call.
    I understand that Edge is turned off when making a call.
    But this happens automatically so I have no control over this feature. I tried calling myself from a landline at the time iPhone was checking for emails and verified this issue.
    Does anyone else have the same problem - what is the solution?
    Thanks

    "That's the way that GSM/EDGE works. The radio can only do one thing at a time. If it's doing data, then the voice call goes right to VM and you don't get notified until the VM gets in."
    That is not entirely correct. That is not how GSM/EDGE works. This is how iPhone is designed to work. I have a Nokia N73 and when i am browsing the Web using EDGE (T-Mobile's network), if i get a call, i will be prompted to accept the call. The way that iPhone is designed, it seems to be that Apple values data connectivity more than voice calls. In my opinion, this is probably the wrong way to do it.

  • IPHONE 4S incoming calls go directly to voice mail. This is a brand new replacement phone. Prior phone didn't have this problem

    IPHONE 4S incoming calls go directly to voice mail. This is a brand new replacement phone. Prior phone didn't have this problem

    Slide up from the bottom of your display to access the control panel.
    Look for the button (should be at the top) that shows a crescent moon.
    Tap that button. It should say "Do not Disturb: Off".
    Then try it out and let us know if it worked.

  • Phone goes right to voice mail without ringing

    I have noticed recently that my phone goes right to voice mail when i call my home number from my cell phone. I noticed also when i am home and get a call it won't let me answer it
    Any ideas? Thanks in advance

    ToyotaEd wrote:
    I have noticed recently that my phone goes right to voice mail when i call my home number from my cell phone. I noticed also when i am home and get a call it won't let me answer it
    Any ideas? Thanks in advanceTry rebooting the EMTA device....   pull power, let sit 10 seconds, plug back in.... allow the device to reacquire signal and reinitialize...this can take up to 5 minutes....  once all of the lights are lit solid, try an inbound call again to see if this fixed it....    If it did not, you may need to call Comcast and register a trouble ticket for your affected services.

  • Incoming calls to my iphone go straight to voice mail after 1 ring

    Can anyone help?

    Check,
    Settings > Phone > Call Forwarding > It should be set to off - is there anything set here to automatically forward incoming calls?
    if it is set to off, and all settings under control of your network provider are normal then it should work just fine.
    For my network, the number of rings that it does before diverting to voice mail is also set by my network provider and is not something which I can change.

  • I am having multiple problems with my iphone 4s, people can't hear me when I call, text messages don't always send, calls go straight to voice mail. I have all bars, have hard rest 3 times. I have called apple 4 times and gone to a store. No help.

    I have had the 3g, 3gs, 4 and little if any problems. I made a major mistake buying the 4s. What a horrible phone. I must say, apple service is at best, BAD. Here are the basics. I am on the same network, I call the same people, I use the same text messages as I did with the 4. With the 4s, I will call someone and they will not be able to hear me. I have to hang up and recall. Or the phone just does nothing when I press call. Text messages acts like they send but when I go back the have been sent. Sometimes the calls go direct to voice mail.
    Here's what I have done. Reset, did not help. Called apple, advisor said she would call me back in 5 minutes, after waiting for 5 days for the call, I recalled, they walked me through the same things I had already done, then said to take it to a store. So they set up an appointment for the only day I could get to it, 1 1/2 hours away, on my grand son's birthday. That was okay if they fixed it. So they hard reset it, we had to setup 4 email accounts, they would not allow me to restore because they said it was a software problem. So I had to download all the apps, lost a lot of data. No fun. But if it worked! So Monday back at work, guess what, same thing. When home and did another hard reset. Still no lick. Called apple again. They said they would replace my phone, all they needed was to put a hold on a credit card for $899 or drive a 1 1/2 hours to a store.
    So anyone know a good andriod phone.
    PS I got a email asking about the service each time and each time I told them what a horrible phone it was and how bad service was. I have yet to hear back. I guess they do not read them!

    You're not speaking to Apple on in this forum, nor will someone from Apple see this post.   We are just users like you and I.
    Have you tried to restore or reset your phone?
    Or contact your carrier in re: to your sim card

  • Calls going directly to voice mail

    Since this morning I am not receiving calls - in testing the call rings once then goes to voice mail. I called Apple Support and was told to do a Reset, which took care of the problem for about an hour and now it is back.
    Is anyone else experiencing this? I use my iPhone for business and this is very disruptive.
    I upgraded to 1.1.3 last week - everything has been fine until today!!

    People in the past had posted issues with call forward. After they had deactived this feature the calls were still being sent to the forwarding number. Have you used this feature? If so then you need to call AT&T to have it deactivated. If you have not used this feature I would still call AT&T since this appears like an issue one their end. Best of luck.

  • Incoming Calls Sent Straight to Voice Mail

    This problem seems to be linked to screen blanking. If I allow the screen to go dark by itself (after the preset number of seconds--30, in my case), all incoming phone calls will be sent direct to voice mail without ringing. I get a notice, then, if they leave a voice mail...but of course they have already hung up and I can't answer the call. People who don't leave a voice mail, I never know that they have called.
    If I shut down the screen manually, phone calls ring as usual and I can anwer them. I have been to two different Verizon stores to have this checked out. They have removed the battery and reinstalled it, and also have reprogrammed a couple of times. They've also checked bunches of settings to be sure I haven't accidentally pressed a wrong button somewhere. Still, this happens. If I do not manually shut down the screen, I lose my incoming calls.
    Any ideas? I love my phone and would hate to return it, but that may be my only option. I shouldn't have to manually shut off my screen after every operation in order to receive calls.

    slolife wrote:
    This problem seems to be linked to screen blanking. If I allow the screen to go dark by itself (after the preset number of seconds--30, in my case), all incoming phone calls will be sent direct to voice mail without ringing. I get a notice, then, if they leave a voice mail...but of course they have already hung up and I can't answer the call. People who don't leave a voice mail, I never know that they have called.
    If I shut down the screen manually, phone calls ring as usual and I can anwer them. I have been to two different Verizon stores to have this checked out. They have removed the battery and reinstalled it, and also have reprogrammed a couple of times. They've also checked bunches of settings to be sure I haven't accidentally pressed a wrong button somewhere. Still, this happens. If I do not manually shut down the screen, I lose my incoming calls.
    Any ideas? I love my phone and would hate to return it, but that may be my only option. I shouldn't have to manually shut off my screen after every operation in order to receive calls.
    If you have been to two different Verizon Wireless stores and your phone's concerns have not been resolved after our representatives did some troubleshooting steps, you may need to consider a phone replacement. Keep in mind that your phone includes a manufacturer’s warranty that will provide a Certified Like New Replacement phone identical to your current device. For more details please visit the link below:
    Certified Like-New Replacement Program

  • The middle button on my iphone stoped working and i think it is stuck because when i restart it , it goes straight to voice commands. how do i make it work again?

    The middle button on my iphone stopped working and i think it is stuck down because whenever i restart it the voice command thing comes right up, like when you hold the middle button down for a few seconds. How do i make it work again?

    If this has happened more than once the problem is likely on your PC.
    See here: http://www.apple.com/support/iphone/assistant/itunes/

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