IPhone 5s bad connection LTE Vodafon Germany

Hello
My Company switch all iPhone 4 to iPhone 5s with Vodafon LTE Contract. Now Many users hab bad call experinces and bad voice quality. Vodafon told thats a problem with the iPhones and not with their network...
Are there known Problems with 5s and Vodafon?
Regards

You will probably have to call Apple Support for help.
This is a user-to-user technical help forum hosted by Apple. We are all just users here.

Similar Messages

  • HT1937 Vodafone germany simlock iphone 4

    Hello i have iphone 4 after contract from vodafone germany and i have really big problem with unlock that phone. Please help me. Phone is after contract and it should be possible to unlock it for free but when I am trying to unlock phone on vodafone.de site it shows me information Kein Entsperrcode gefunden. which means that its no iphone on imei which i have. my imei: 012429001655346

    If the iPhone is locked to Vodafone, Germany, only they can help you. Take up the matter with customer care.
    Escalate if no result.

  • Why is my iPhone 5 sending data over cellular while on wifi using Vodafone Germany?

    Hello,
    I know that this is a common mistake on verizon iphone 5. i have the same problem with my iPhone 5 in Germany. It keeps sending data over cellular while I am on wifi. The wifi connection itself works though, even when I turn off cellular data. So my wifi is not broken.
    Another thing that makes me curious is that my iPhone keeps sending data to somewhere and I don't know what it is sending. This led to the point that I reached my Monthly limit of 200mb within 2 days!!! And almost 95% of that was upstream. So I bought another 300mb and turned off cellular. Now I turned it back on and the megabytes are just running through. I thought it might be diagnosis and iCloud but I turned both off and it's still the Same way. Due to the enormous amount of data that is being sent the battery empties really really fast!! I was on a 20 minute car drive and my battery went down 23%!!! When I turn cellular off and use wifi it behaves completely normal.
    So this is really annoying me and I hope that Apple will fix this or one of you guys can help me.
    Best regards from Germany,
    Sitham

    You may have a problem with your WiFi network if your iPhone can't stay connected to it.
    If you are having WiFi problems it is necessary to isolate whether the problem is with your network or your iPhone. Note: Do NOT consider your network to be blameless if some other devices can connect to it.
    First, test your iPhone on some other networks: a friend's, Starbucks, Barnes & Noble, etc.
    If it works well there then the problem is with your network. Try restarting your router by removing power for 30 seconds. If that does not help check for a firmware update for your router. If none exists which corrects the problem consider replacing the router.
    If your iPhone does not function well on other networks it possibly has a hardware problem. Contact Apple Support or visit an Apple store for evaluation. They can provide a replacement if your iPhone is bad.
    If you need more help please give the make, model, and version of your WiFi router and how you have it configured.

  • IPhone went bad after software update - iPhone 5 is now stuck on Itunes connect and has vertical lines

    iPhone went bad after software update - iPhone 5 is now stuck on Itunes connect and has vertical lines.
    I found a video on youtube with similar issues - http://youtu.be/Xuuqxx18-bA
    EVERYTHING HAS BEEN TRIED: Restore, Reboot, Recycle, Replacing Cables, etc....
    I don't have Apple Care, what to do? Spend more money and buy a new phone?

    Here is another person who has a problem with the iPhone 5 screen https://www.youtube.com/watch?v=sc1ZPWSA8dc and they have just received them NEW!!!!!
    I myself, two days ago purchased a  2nd hand iPhone 5 that was advertised as having a line of squares at the bottom of the screen. I Googled it and found people saying it was a screen issue and to replace the screen, so I did this and it is still happening with a new screen.
    I am starting to dislike Apple intensely after reading forum posts and watching videos where people are asking for help and telling us about issues that they are having with their phones.
    Why is Apple getting it so wrong with their updates and manufacturing that they are completely destroying iPhones that cost a lot of money and then expecting the owner to purchase another phone unless they are still in warranty.
    Apple you should be going out of your way to put things right for people but instead there is a wall of silence over so many of the issues destroying peoples phones.
    SHAME ON YOU!

  • Okay, for a novice (iphone for dummies) what steps to take and in what order to identify specific problem and resolve issue of dropped calls and/or bad connections.  I have a 3g iphone4, I think.  Where is best place to find that information so I can veri

    Okay, for a novice (iphone for dummies) what steps to take and in what order to identify specific problem and resolve issue of dropped calls and/or bad connections.  I have a 3g iphone4, I think.  Where is best place to find that information so I can verify.  

    You can call your wireless provider and talk to them about it.
    You can restart your iphone, reset, your iphone and restore your iphone.

  • How do I delete multiple photos at a time on my iphone 5 without connecting to my mac or other computer? And without deleting ALL photos from my iphone?

    Well, I guess my heading says it all. I am trying to delete multiple (like A LOT) of photos from my camera roll on my iphone 5 without connecting to my computer. All other instructions I've read on here do not work. (I'm not saying I read ALL instructions though) But the ones I've read, do not work.
    I DO NOT want to connect to my computer to do this, so please read what I am asking! It HAS to be possible, it's just downright silly if it isn't and I'll be ****** about the 3 grand I've given to Apple in the last few months for various reasons...
    Thank you in advance for any responses.

    Okay. Awesome! I feel like such a dodo that was so freaking simple!
    Now I have another simple person question that feels stupid too but oh well apparently my brain doesn't like to work at 5 a.m. when I am in bad pain but...
    Okay, so I've deleted them from my phone manually, they are already ALL on my mac, when I plug my phone back into my mac to sync music and any New photos, will the old photos that I deleted that are on the mac, go back on the phone? Der. I feel like I already know the answer, but I'm asking anyways...
    Please, thank you, and sorry in advance!

  • HT4528 iPhone 5 No Connectivity & Unable to Send/Receive Mail

    Is anyone else having connectivity issues?
    I'm in NC, have an iPhone 5 if connecting via wifi I am unable to access the internet.  I receive the message "Safari cannot open the page because the server cannot be found."  I have tried multiple websites, same message.  I've attempted this on two different networks, same result.  If I turn off the wifi, I am connecting via LTE and again, the same message.
    Email - If connected via LTE, I CAN send and receive email......  But if I connecting over wifi, I am receiving "Cannot Get Mail.  The mail server "imap.gmail.com" is not responding.  Verify that you have entered the correct account info in Mail settings."
    I have made NO changes to any of my settings.  This starting last night around 8pm EST and is still continuing as of this morning 8am.  I have a wifi iPad2 that is functioning correctly.  Also, I checked checked my folks iPhone 4 and iPhone 4S both on Verizon and they are functioning correctly.
    As for the iOS software info.  I cannot access this on my phone whether I am connecting via LTE or wifi.  When I connect my iPhone to iTunes I receive the following "iTunes could not connect to the iPhone.  An unknown error occurred (0xE8000065).
    So I am leaning towards this being an iPhone issue vs an issue with Verizon.
    Helps????   Thoughts?????

    Also, appears to be affecting iMessage.  I can send, but only as a text message, not iMessage and only over LTE, not wifi.  I cannot receive any text of any type.  They do show up on my iPad because the text was sent from an iPhone 4.
    Thanks!

  • IPhone can't connect to wifi at home

    periodically my wife's and my iphone can't connect to wifi at our house.  We do have many devices connected - about 7-9 - but it seems like the iphone is at the bottom of the pecking order. No other devices have this problem.   Sometimes when I unplug and replug the router it will connect to the phones.  Do I have a bad router?  

    From personal experience, I have learned that all Apple devices are good for detecting netowrking/wifi issues. My home wifi works great most of the time. When I start having problems with my iPhones, it will progress to the iPads, then the MacBooks, then eventually to the ThinkPads. If I resstart my router when I start having problems with my iPhones, everything else is always happy. I have even gotten tot hte point that I restart my router once a month (usually at 8:00pm on the 1st) and then I don't have any problems with any of my devices cconnecting, even the iPhones.

  • IPhone 6 internet connection is horrible.

    I got my iPhone 6 with iOS 8 yesterday but I am really disappointed. I feel like I am using the first iPhone. Internet connection both WiFi and Cellular is so poor. Although I have the fast WiFi network iPhone 6 is very slow when it try to open page using Safari or apps. I have company iPhone 5 and it is much faster than the new phone. Please help? Anyone has any issue like me

    Make sure you have the latest patches for 10.5.8:
    https://discussions.apple.com/docs/DOC-3261
    Try a different browser*:
    http://www.macmaps.com/browser.html
    Make sure your disk isn't too full*:
    http://www.macmaps.com/diskfull.html
    If all of those don't appear to help, check that your directory isn't bad:
    http://www.macmaps.com/directoryfaq.html
    And lastly if it is good, and nothing else helps, consider upgrading to 10.6.8:
    https://discussions.apple.com/docs/DOC-2455

  • Why is my iphone 4 not connecting to wifi

    So I have had my Iphone 4 for two years and it has been great. Last week i bought a new computer and when we hooked it up my phone started acting up to the wifi and says unable to join. I dont know if the new compter has anything to do with it or not. My fiances iphone 5 still connects. i call my phone company and they reset our internet and i can then join on but then it kicks me right back off. I just want it fixed!! lol

    Sounds too coincidental to have both phones go bad at once on the same day.
    It could still be your router, even if you have reset it.
    Have you tried connecting to another WIFI network, like a public WIFI or neighbor's?

  • My iPhone won't connect to iTunes, after the new update. What should I do?

    How do i get my iPhone 5c to connect to iTunes. It was just fine before the most recent update!

    Hy there,
    In order for you to solve this problem you have to follow these stept if your running windows:
    1'st step is to go into the device manager
    2 step is to go to portable devices (it is rught under network adapters)
    3 step is to right clic apple iphone and click update drivers
    4 step is to brows your drivers from C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
    After that your itunes will pump up alown and youl see your iphone right there.
    Good luck and sry for my bad righting.
    Andrei

  • Is there a way to get a log of the bluetooth devices my iphone has been connected to?   My Bluetooth car speaker phone was recently stolen from my car and appears to be on Craigslist.

    Is there any way to get a log of the bluetooth devices my Iphone has been connected to?  I recenly had my Bluetooth Jabra stolen from my car and now a simliar one is on Craigslist.  I'd like to give my connection log to the police before I go and see if my Iphone recognizes the device in question.  Any way to get any type of bluetooth device connection log out of my iphone?

    Your contacts should still be on whatever program you sync your iphone to (i.e. Outlook, address book).
    The iphone is not a stand alone device. It is designed to be synced with a computer. If you have not been syncing with a compatible program, then you are out of luck. Your contacts are not included in the back-up because it is meant to be synced with your computer.
    "Although iTunes backs up most of your iPhone and iPod touch settings, downloaded applications, and other information (Contacts, calendars, notes, images in the Camera Roll), your audio, video, and photo content are not included in the backup."
    http://support.apple.com/kb/HT1414

  • My iphone 5 is connected to the computer and charging but it will not show up on itunes so i am unable to put music on my phone. How can i fix this?

    I have had this problem multiple times. My iphone cord is connected into my usb cord and is charging but will not show up in my itunes. So i am unable to do anything with it concerning music and such. How do i fix this?

    Operating system windows 7en

  • I can't send emails from iPhone until I connect to my wifi! I am with bigpond and have a bigpond email address. Can anyone help me?

    I can't send emails from iPhone until I connect to my wifi at home. I am with bigpond and have a bigpond email address. Can anyone help me?

    Try closing the Mail app completely and see if it works properly when you re-open it : from the home screen (i.e. not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    If that doesn't work then try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • My iphone has lost connection to the server; I cannot get e-mails.

    My iphone has lost connection to the server; I cannot get e-mails. What can I do to fix that?

    I recently put on a PowerPoint presentation at DU, in Denver Colorado; signed on as DU guest to access Internet link.  SInce then I haven't been able to get e-mail on my Iphone - Cannot Get Mail, Server Stopped Responding.  I tried all previous suggestions, such as rebooting phone, updating software etc.  I went to MacBook Pro and tried logging on to yahoo e-mail.  Apparently there was a security risk to my e-mail account so Yahoo locked up my account.  I reset my password, it was verified through text message, and Voila it worked.  Don't forget you also have to change this on your Iphone: go into settings; Mail, Contacts, Calendars; click on your e-mail browser, then account and enter your new password, click done and it will verify on you phone as well.  Hope this helps!!!

Maybe you are looking for

  • FXO does not work incoming or outgoing

    Hi all, I have an CME with 8.5 release and I inserted an VIC2 - 4FXO. I configured the FXO Port as below: voice-port 0/0/0 trunk-group ALL_COT supervisory disconnect dualtone pre-connect cptone PT timeouts initial 5 timeouts interdigit 7 connection p

  • Minimize/Maximize a JWindow

    Hi everyone, I created an application that derives JWindow instead of the usual JFrame as the parent class of the application. This works fine but I have a following problems listed below that I have not solved yet. 1. Is it possible to implement Max

  • Nv driver issues

    I figure this is the place to put this because the problem is on a laptop and it's not really a hardware problem. I have installed all the updates and am running an archck kernel on a dell inspiron 9400 right now. It works fine except suspend to ram

  • Sales oder form apply the new end customer site in to form

    hi my client is asking End Customer does not default from Ship To selected in the Header. It populates when the Order is initially opened so changing the Ship To does not update End Customer info . for this issue how can i resolve it any one help me

  • Logo in template header

    Hi all, i think i'm going crazy !!! Sometime ago i've tried to have a logo in the header getting image name and location from XML tag, no problem i've got it working using url.... in the image properties. Now i need to have the same feature on anothe