IPhone 5S call quality / volume issue. Please help.
Hi,
Please can anyone help?
I have an iPhone 5S and callers frequently complain (9 out of 10) that the volume fades in and out and my voice sometimes sounds robotic, i.e. digital interference. I always hold the iPhone in the same manner as any other phone and this is the first handset where callers have made such complaints. Clearly, if the iPhone can't provide basic phone functions then it needs to be returned.
Another concern is that both sides of the conversation can easily be heard by others despite not using the speaker phone. On other
Is my iPhone 5S faulty?
Martyn
Hi Allen,
Thanks for the reply.Unfortunately, that's not the problem.
The problem is that when I make or receive a call the other person will invariably complain that my voice seems to 'fade in and out'. Is this a hardware issue with the iPhone 5S? I believe the microphone may be faulty as the issue is not related to the distance I hold the iPhone 5S; I hold the iPhone 5S the same distance from my face as any other mobile telephone and have never had to apologise to clients of my business or make excuses for my telephone. My mobile telephone provider has agreed for me to return the iPhone as faulty and I need to ascertain whether this is a characteristic of the iPhone 5S or I was simply unlucky.
Kind regards,
Martyn
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