IPhone 5s can connect to wireless WIFI router but can not access internet.

iPhone 5s can connect to wireless WIFI router but can not access internet at work. The admin says the router lets my iPhone connect to LAN, but the iPhone does not have server IP to access the internet. I entered the server IP and port number in the HTTP PROXY fields but I still can not access the web. Any ideas?
TIA
Rich

You IT person should be able to sort this out. But, they seems to be too busy or disinterested to do this. Suggest you provide the it person with an iPhone to get interested.
Any could be lots of things.
The best you can do is to get access to the admin setup for networking on a pc? The internet settings are all the same. Only what names the manufactures change from OS to OS. Check and compare parameters.
Phone works to internet at home, I assume?

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Hello dlove103
Check out the article below for troubleshooting issue connecting to Wi-FI on your iOS device.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Thanks for using Apple Support Communities.
Regards,
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192 is local address within your network.
Unless the adddress is of a server that can reolve URL names to ip addresses you wont be able to load an external web page.
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DG

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Problem: iPhone connects to my secured home WiFi network, shows WiFi strength bars at top of screen, displays checkmark, lock, power, and blue arrow on WiFi Networks screen; however, cannot access Internet, iTunes store, stocks, Weather or anything else.
Tests I've run:
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---DCHP:
IP Address = 192.168.2.102 (within range automatically allocated by LinkSys router--see below)
Subnet Mask = 255.255.255.0 (as per LinkSys router)
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**WAP Personal 2 (auto selection AES or TKIP)--iPhone failed to connect to Internet
**WAP Personal 2 (forced AES)--iPhone failed to connect to Internet
**WAP Personal 2 (forced TKIP)--iPhone failed to connect to Internet
*Changed security WAP Password/Passphrase:
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**12 characters (alpha numeric)--iPhone failed to connect to Internet
**10 characters (alpha numeric/ Uppercase alpha)--iPhone failed to connect to Internet
**10 characters (alpha numeric/ Lowercase alpha)--iPhone failed to connect to Internet
**10 characters (all numeric)--iPhone failed to connect to Internet
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*Changed network radio band from Auto to Wide to Standard--iPhone failed to connect to Internet each time
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SUCCESS!!!!!
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Hi ,
thx for the feedback,to clarify my question :
1-i am able to connect to any wifi network in airports, public places , my home , office , etc.o to get in is no problem.
2-I can also log in into a specific website eg: was in Paris 2 days ago and could log in into the portal of a wifi provider.
3-But when i have to log in providing an e-mail address or other info , i get into a loop where i can not get into the next page but i do get always redirected to the page asking all the info.
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I can connect my cisco mobile vpn but can't ping & access internal IP

Hi somebody,
i've configured mobile vpn configuration in cisco 7200 with GNS3. i can connect VPN to my cisco router with cisco vpn client software from outside. but i can't ping to internal ip and can't access internal resources.
My Internal IP is 192.168.1.x . And IP for mobile VPN client from outside is 172.60.1.x.
Your advise will be appreciate.
here is my configuration with cisco 7200 in GNS 3,
OfficeVPN_Router#sh run
Building configuration...
Current configuration : 2186 bytes
version 12.4
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
hostname OfficeVPN_Router
boot-start-marker
boot-end-marker
enable secret 5 $1$E0Gz$U8UzNtHOXy2CeoEFj30by0
aaa new-model
aaa authentication login userlist local
aaa authorization network grouplist local
aaa session-id common
ip cef
no ip domain lookup
username asm privilege 15 password 0 pncsadmin
username user privilege 15 password 0 pncsadmin
username user1 privilege 15 password 0 pncsadmin
username cisco123 secret 5 $1$lCOc$Db.e8AFd/0f02ZI4/aeV./
crypto isakmp policy 10
encr aes
authentication pre-share
group 2
crypto isakmp client configuration group MWG
key cisco
dns 165.21.83.88
pool vpnpool
acl 101
netmask 255.255.0.0
crypto ipsec transform-set myset esp-aes esp-sha-hmac
crypto dynamic-map dynmap 10
set transform-set myset
reverse-route
crypto map mymap client authentication list userlist
crypto map mymap isakmp authorization list grouplist
crypto map mymap client configuration address initiate
crypto map mymap client configuration address respond
crypto map mymap 10 ipsec-isakmp dynamic dynmap
interface FastEthernet0/0
no ip address
shutdown
duplex half
interface FastEthernet1/0
ip address 192.168.1.1 255.255.255.0
ip nat inside
ip virtual-reassembly
duplex full
speed 100
interface FastEthernet1/1
ip address 200.200.200.200 255.255.255.0
ip nat outside
ip virtual-reassembly
duplex auto
speed auto
crypto map mymap
ip local pool vpnpool 172.60.1.10 172.60.1.100
no ip forward-protocol nd
ip route 0.0.0.0 0.0.0.0 200.200.200.201
no ip http server
no ip http secure-server
ip nat inside source list 111 interface FastEthernet1/1 overload
access-list 101 permit ip 192.168.1.0 0.0.0.255 172.60.0.0 0.0.255.255
access-list 111 deny ip 192.168.1.0 0.0.0.255 172.60.0.0 0.0.255.255
access-list 111 permit ip any any
control-plane
gatekeeper
shutdown
line con 0
exec-timeout 0 0
password cisco123
logging synchronous
stopbits 1
line aux 0
stopbits 1
line vty 0 4
password cisco123
end
OfficeVPN_Router#sh ver
Cisco IOS Software, 7200 Software (C7200-A3JK9S-M), Version 12.4(25), RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2009 by Cisco Systems, Inc.
Compiled Tue 21-Apr-09 18:50 by prod_rel_team
ROM: ROMMON Emulation Microcode
BOOTLDR: 7200 Software (C7200-A3JK9S-M), Version 12.4(25), RELEASE SOFTWARE (fc2)
OfficeVPN_Router uptime is 30 minutes
System returned to ROM by unknown reload cause - suspect boot_data[BOOT_COUNT] 0x0, BOOT_COUNT 0, BOOTDATA 19
System image file is "tftp://255.255.255.255/unknown"
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to
[email protected].
Cisco 7206VXR (NPE400) processor (revision A) with 245760K/16384K bytes of memory.
Processor board ID 4279256517
R7000 CPU at 150MHz, Implementation 39, Rev 2.1, 256KB L2 Cache
6 slot VXR midplane, Version 2.1
Last reset from power-on
PCI bus mb0_mb1 (Slots 0, 1, 3 and 5) has a capacity of 600 bandwidth points.
Current configuration on bus mb0_mb1 has a total of 600 bandwidth points.
This configuration is within the PCI bus capacity and is supported.
PCI bus mb2 (Slots 2, 4, 6) has a capacity of 600 bandwidth points.
Current configuration on bus mb2 has a total of 0 bandwidth points
This configuration is within the PCI bus capacity and is supported.
Please refer to the following document "Cisco 7200 Series Port Adaptor
Hardware Configuration Guidelines" on Cisco.com <http://www.cisco.com>
for c7200 bandwidth points oversubscription and usage guidelines.
3 FastEthernet interfaces
125K bytes of NVRAM.
65536K bytes of ATA PCMCIA card at slot 0 (Sector size 512 bytes).
8192K bytes of Flash internal SIMM (Sector size 256K).
Configuration register is 0x2102
OfficeVPN_Router#

Dear Javier ,
Thanks for your info. i already tested as you say. but still i can't use & ping to my internal IP which is behind cisco VPN router. i posted my config file.
OfficeVPN_Router(config)#ip access-list resequence 111 10 10
OfficeVPN_Router(config)#do sh run
Building configuration...
Current configuration : 2201 bytes
version 12.4
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
hostname OfficeVPN_Router
boot-start-marker
boot-end-marker
enable secret 5 $1$E0Gz$U8UzNtHOXy2CeoEFj30by0
aaa new-model
aaa authentication login userlist local
aaa authorization network grouplist local
aaa session-id common
ip cef
no ip domain lookup
username asm privilege 15 password 0 pncsadmin
username user privilege 15 password 0 pncsadmin
username user1 privilege 15 password 0 pncsadmin
username cisco123 secret 5 $1$lCOc$Db.e8AFd/0f02ZI4/aeV./
crypto isakmp policy 10
encr aes
authentication pre-share
group 2
crypto isakmp client configuration group MWG
key cisco
dns 165.21.83.88
pool vpnpool
acl 101
netmask 255.255.0.0
crypto ipsec transform-set myset esp-aes esp-sha-hmac
crypto dynamic-map dynmap 10
set transform-set myset
reverse-route
crypto map mymap client authentication list userlist
crypto map mymap isakmp authorization list grouplist
crypto map mymap client configuration address initiate
crypto map mymap client configuration address respond
crypto map mymap 10 ipsec-isakmp dynamic dynmap
interface FastEthernet0/0
no ip address
shutdown
duplex half
interface FastEthernet1/0
ip address 192.168.1.1 255.255.255.0
ip nat inside
ip virtual-reassembly
duplex full
speed 100
interface FastEthernet1/1
ip address 200.200.200.200 255.255.255.0
ip nat outside
ip virtual-reassembly
duplex auto
speed auto
crypto map mymap
ip local pool vpnpool 172.60.1.10 172.60.1.100
ip forward-protocol nd
ip route 0.0.0.0 0.0.0.0 200.200.200.201
no ip http server
no ip http secure-server
ip nat inside source list 111 interface FastEthernet1/1 overload
access-list 101 permit ip 192.168.1.0 0.0.0.255 172.60.0.0 0.0.255.255
access-list 111 deny ip 192.168.1.0 0.0.0.255 172.60.0.0 0.0.255.255
access-list 111 permit ip 192.168.1.0 0.0.0.255 any
control-plane
gatekeeper
shutdown
line con 0
exec-timeout 0 0
password cisco123
logging synchronous
stopbits 1
line aux 0
stopbits 1
line vty 0 4
password cisco123
end

IPhone 5s can connect to wireless WIFI router but can not access internet.

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