Iphone 5s cannot call out any calls, but still can receive incoming calls and sms
Hi
anyone experiencing this problem? After buying iphone 5s less than 2 months which I never did in the past, I could no longer make any phone calls out, yet i still can receive incoming calls and data.
Could someone kindly assist in this?
Contact your carrier. Phone functions are a carrier responsibility. Have them check your account. Are you seeing any error messages?
Similar Messages
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I'm able to receive calls, but cannot make outgoing calls. I'm also able to receive/send texts and emails. Someone please help!
Help is here for you, ahues1214. Our forum friends did provide some great comments. If you're receiving an error even when dialing the 10 digit pattern, please let us know the message and we'll be sure to find the reason for your calling difficulties. Please also let us know if this is effecting anyone else in your area, along with your zip code.
JenniferH_VZW
Follow us on Twitter www.twitter.com/vzwsupport -
Hi,
I have a macbook pro and when making outgoing calls on facetime I get to connecting but it never does connect, however I can receive incoming calls. Any suggestions please?Hey there kakitiga,
It sounds like you are trying to make a call with FaceTime, it never finishes connecting to the person you are trying to reach. I want to recommend the troubleshooting steps from this article named:
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/ts4185
If you encounter issues making or receiving FaceTime calls, try the following:
Verify that FaceTime is enabled in FaceTime > Preferences.If the issue persists, or if you see the message "Waiting for Activation", try toggling FaceTime off and then on.
Verify that the Date, Time, and Time Zone are set correctly:
From the Apple () menu, choose System Preferences > Date & Time > Date & Time.
Enable "Set Automatically".
Click the Time Zone tab and confirm the closest city is correct.
Verify that both parties are connected to an active broadband Internet connection.
See Mac OS X: Troubleshooting a cable modem, DSL, or LAN Internet connection.
Consult Using FaceTime behind a firewall for necessary ports to open in firewalls, security software and routers.
If you encounter issues using a Wi-Fi network, use standard Wi-Fi network troubleshooting to resolve interference and other issues.
Verify the phone number or email address being used is the correct one activated for FaceTime.You can verify that you are using a valid Apple ID at appleid.apple.com. You can also create an Apple ID or reset your password from this website.
Verify that both parties have installed the latest software updates for their Mac and/or device. See:
Mac OS X: Updating your software
iOS: How to update your iPhone, iPad, or iPod touch
Thank you for using Apple Support Communities.
All the best,
Sterling -
After I dropped my Iphone 4s my back glass broke and now the screen won't turn on neither respond to touch but i can hear incoming calls and notifications. I tried pluggin to computer/other power sources and also tried pushing the home and power button together for about 20 seconds
It's broken due to neglect, namely being dropped. Replace it.
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Hello i payed a Iphone4s and i will registried of my account i can,t do this he says the iphone is registy of a other user but i can ussing i cloud and ican found my iphone but the old owner has this remove from his i,cloud
but she by this iphone from a other owner and sche has no contact to the owner
sory my englisch are not perfecktThere is a possibility that you've bought a stolen iphone which has an iClould lock on it. The only way to remove an iCloud lock is to contact the previous owner of your phone and inform him of your problem. But you dont know who the previous owner is hence you cant unlock your phone. Do a fresh restore with itunes by connecting your iphone to your pc, opening up itunes and clicking restore. I'm not sure if that'll help, but it's worth a try. Hope I helped. Cheers
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I cant able to do any outgoing call only i can receive incoming call
I cant able to do any outgoing call but i can receive an incoming call
What did your cellular carrier say when you reported the problem to them?
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HT204053 i have put in my apple id and password but still can not get imessage and facetime to work
I have put in my apple id and password but still can not get imessage or facetime to work please help...thanks
Please try to sign in at https://appleid.apple.com
Check if your new username/email address is verfied
If this works, delete your account on your iPhone (Settings > iCloud)
Sign back in -
I am able to receive phone calls on my iPad air 2. But, I can not make any phone calls. I am using an iPhone 6. I have set up both as required. What am I overlooking?
Hi Bo S.,
Welcome to the Apple Support Communities!
I understand that you cannot make an outgoing call using your iPad. Included below are the instructions for using Continuity to make calls from your iPad. If you are set up correctly and still are unable to make a call after following the information in the article, please let me know at what point in the process the failure happens and what happens at that point.
Connect your iPhone, iPad, iPod touch, and Mac using Continuity - Apple Support
Cheers,
Joe -
I cannot send photos to Airdrop but i can receive photos!
I have an Ipad 4 and Ipad mini both in IOS7. When I send photos to my Ipad mini using Ipad 4, it always says waiting but when I send photos to my Ipad 4 using Ipad mini, I can receive. Why can't I send photos using my Ipad 4? please help me
Might your iPhone be out of memory?
You haven't said what iOS version you are running. I hope it's iOS 6.0.1. Assuming it is, go to Settings > General > Usage
Make sure you have at least 10% of your physical memory left PLUS an adequate amount to cover the size of the photo(s).
If not, it's time to do some cleaning. -
TS3276 can't send any mail but I can receive it
When I go into settings there are no outgoing servers to choose from I dont know what I have done but cant send any mail although still receiving mail
Hi frisbo1312
I am in the UK and eventually found the problem was due to my BT Home Hub Router. Not sure where you live, but of you are in the UK, this might work for you.
I found this fix below on https://discussions.apple.com/thread/4604180?start=15&tstart=0
It worked for me. If you can't link to the URL, here is the body of the text
There's an issue related to the BT homehub that is providing a hostname that is "syntactically incorrect" for several smtp server.
Here's how you can fix it.
Using your internet browser, go to the address "192.168.1.254
- Follow instructions to reset your password if asked.
- Then go to "Settings", then "Advanced Settings" and "home network"
You will see there all the devices that are connected or that has been connected before. It's gonna be easyer if yout computer is the only one connected.
Your computer should have a name like "unknown-xx:xx:xx:xx:xx ...
Click on this name, chose another name without any special characters, like "macbook" for exemple.
And then click on "apply"
- restart your computer.
That should fix the issue.
Credit goes to vincentfromcork for providing me with the solution.
Spread the word -
Can someone please walk me trough how to do this?
Anyone have any ideas or information to help with this? Any help and consideration is MUCH appreciated.
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Why will my iPad not SEND email but will receive email?
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
My email isn't working on iOS 7, it is saying that my password is wrong when it is correct, I retype it in settings and try again it still says it is wrong, although I can revive emails but when I do I get three of the same thing and I can't send any emails, this all started when I downloaded iOS 7.
Hello,
Actually i also had changed my gmail password like to the above. Andyour recommendation seems to be the same to rebooting iPod touch, which didn't work for me when i had the same gmail problem with the incorrect password error in the continuous manner. However the problem has gone when i removed the gmail account so as to create the same one.
Thanks
YH Kwon -
Cannot send pictures or files, but I can receive t...
Hello,
I cannot send file or pictures. My profile is online and the person I am trying to send them to is on line.
I am running Windows 8.1, IE11, Skype 7.4.0.102
I have recently moved to a new computer and migrated my profile, so that I can see my message history.
This is what shows when i have tried to send a picture:
http://screencast.com/t/2TN9i99d
Please advise what I can do.maverickua wrote:
Hello,
I cannot send file or pictures. My profile is online and the person I am trying to send them to is on line.
I am running Windows 8.1, IE11, Skype 7.4.0.102
I have recently moved to a new computer and migrated my profile, so that I can see my message history.
This is what shows when i have tried to send a picture:
http://screencast.com/t/2TN9i99d
Please advise what I can do.
Try to reset all Internet Explorer settings:
http://support.microsoft.com/kb/923737
Next reset LAN settings:
Open Internet Explorer. Go to Tools -> Internet Options -> Connections -> LAN settings. Make sure that the only option selected is “Automatically detect settings”.
Next clear all Temporary Internet Files:
Open Internet Explorer -> Tools -> Internet Options -> General. In the section “Browsing history” press the “Settings” button and in the next window the “View files” button. Delete all files from the Temporary Internet Files folder.
Reboot your computer and test now what happens when you open this link in your Internet Explorer.
https://api.asm.skype.com/s/i -
Can accept incoming calls but cannot make outgoing...
So I've been in this one skype group for a few months, and everything's been fine up until this point. What's happening is that I try to call the group, which I've never had a problem doing, but it just keeps calling and calling and no one receives it. I can't end the call either, I have to wait until it finishes "trying" to call. I can receive incoming calls with no problem though.
I've also been having a small problem every now and then where I lag out of a call, and I know this has nothing to do with my internet because everything else is working perfectly fine.
I have Windows 7, do not have the latest version of skype because I don't like it at all... And I know that can't be the problem because the older skype's been working fine for years. I'm not sure what could be causing this problem now, but if anyone could suggest something I can do to fix it (without updating skype), I'd be really grateful.Posted: Nov 25, 2010 5:17 PM
If your facetime does not work and you don't see the facetime button when you try to initiate a call try texting yourself. Sometimes your phone company has deactivated your text messaging when you hook up your new Iphone 4. Phone them and get it reactivated and it will work. You need three things to activate facetime. 1. Cell phone service (naturally) 2. connection to a router (wifi) and 3. text messaging that works. A text message is sent to complete the connection.
Have a great day and enjoy facetime.
Wayne Howkins
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