Iphone 5s connect to wifi but not 3g any help

My iPhone 5s cannot connect to the internet via 3g or 4g. But when I go on to wifi I am able to connect to the internet ok. Any help please. thanks

Have you contacted your cell/mobile provider? Since you can connect via WiFi, the next place to look is your carrier's network.

Similar Messages

Why my iphone 4 connect to wifi, but when i open safari and search something it say i not connect.. but in the same house my sister using iphone4 too but she can online with the same router

why my iphone 4 connect to wifi, but when i open safari and search something it say i not connect.. but in the same house my sister using iphone4 too but she can online with the same router. i go and check over the detail of the network i connected, over the ip address and subnet mask have the numbers, but over the DNS and router don't have any number...isit the problem???? i can online at any other place but just my home cant...y????

Hey confuddled_chica!
Try the steps in the article below to troubleshoot this issue:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

My computer will connect to wifi but not the Internet

My computer will connect to wifi but not the Internet. It's not a problem with my router because I've tried other devices on the same router and they work. I have also tried my computer on other routers and there is still no Internet connection. Does anyone know how to fix this?

Hello Bmowat,
Thank you for using Apple Support Communities!
It sounds like you are able to successfully connect to your Wifi network, but cannot get internet access.
I found this article for you named Wi-Fi: How to troubleshoot Wi-Fi connectivity found here http://support.apple.com/kb/HT4628?viewlocale=en_US
This section in particular since you have Mountain Lion installed:
OS X Mountain Lion v10.8.4 or later
Use the Wireless Diagnostics application included with OS X Mountain Lion v10.8.4 and later to identify and resolve Wi-Fi issues. For further information, please see About Wireless Diagnostics.
It is a built in troubleshooting tool to help diagnose and repair network issues and should help you resolve this issue.
All the very best,
Sterling

I can connect to WiFi but not the internet

I am trying to connect a new IPad 2. I have a Belkin router that is B+G+N. I use WPA2 encryption and MAC filtering. The IPAD's MAC address was entered into the router and when I provide the encryption key as the password I am able to connect to WiFi but not anything Internet related except for email. When I type any URL in Safari it takes me to my router's management page. In fact I can log into my router and manage it from my IPad but I can't connect to anything else. I have 8 other computers/devices that connect to the router fine including two Apple Ipod touch's. This has me baffled.

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130?tstart=60
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

My iPhone 3gs is not able to connect through internet. I have a Airtel wireless at home.Phone connects through wireless but not opens any page or itune or apllications

My iPhone 3gs is not able to connect through internet. I have a Airtel wireless at home.Phone connects through wireless but not opens any page or itune or applications.

Hi,
can you provide a bit more detail, as can you use the 3G network to access the web, and what security is your wireless using?
Regards
Ryan

When i try to connect my iPhone 4S into iTunes through wifi or USB it will not connect the other thing is when i hook up my iPad into iTunes it will connect through wifi but not USB? Now is this a issue with my iPad and iPhone or is this iTunes?

When i bought my iPhone and my iPad they both were on iOS 7.0.2 i updated them shortly after thinking the new iOS 7.0.4 was better. i see its not but they both worked great with iTunes before and after the update. My question is why is my iPhone not connecting to iTunes? it will not connect through USB or wifi and i know that the setting to do that is turned on. my iPad connects through iTunes through wifi but not USB. This isnt making any sense but i wanna know is this a iTunes issue? or is it my phone and iPad??

This can sometimes be the result of a faulty/damaaged USB sync cable. Do you have another cable you could test it out with?
B-rock

Iphone 5s connected to Wifi but still circle is processing next to it

Hi. My HTC M8 is working fine using home WiFi but Iphone 5s doesn't.
Sometimes it has got to log in to router back again, so i restart router and it helps but other times which is more common it's showing connection to WiFi but it also showing circle icon processing next to it. Is it just showing that it is using the the internet or does the circle mean something else?

Hello Ketis,
After reviewing your post, I feel that the following article will help troubleshoot the issues you've described. It includes helpful advice and best practices as well:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Occasionally while using your iOS device, you may notice unexpected Wi-Fi behavior:
Difficulty locating or connecting to a network
Unexpected Wi-Fi signal strength or disconnects
Inability to access the Internet
Not automatically connecting to Wi-Fi when expected
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

I'm able to connect via wifi but not via ethernet

I have a iMac, Mac OS X v10.7.5, and recently had a problem connecting to internet. I can connect via wifi, but when I try connecting via ethernet it's not working. When I go to the preferences > network, it shows "green" / connected for ethernet but when I open up Safari or Firefox, it doesn't show a connection to the internet.

Hi, this has worked for a few...
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
old... http://docs.info.apple.com/article.html?artnum=106653
Hi, this has worked for a few...
Though all of these steps may or may not be needed, I'm including them all.
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
10.5, 10.6, 10.7 & 10.8…
System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.
10.5.x/10.6.x/10.7.x/10.8.x instructions...
System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
The interface that connects to the Internet should be dragged to the top of the list.
If using Wifi/Airport...
Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.
For 10.5/10.6/10.7/10.8, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...
208.67.222.222
208.67.220.220
(There may be better or faster DNS numbers in your area, but these should be a good test).
Click OK.
10.5/10.6 instructions, System Preferences>choose interface>Advanced>Proxies Tab, make sure none are set, like for HTTP & HTTPS.

Connect to wifi but not the Internet

My iMac is connect to the wifi but not actually online, can anyone help?!

Are you realy on Panther/10.3 still?
Enter this in a Browser's url bar...
17.149.160.49
Does that take you to Apple?

HT1595 When I connect with my wifi it comes up as connected to wifi but not the Internet and all my other devices work except the Apple TV and I'm not sure what to do

At first my Apple TV was stuck so I unplugged it and re plugged it so everything disappeared all my apps everything then when I tried hooking up to my Internet it said connected to wifi but cannot connect to the Internet so I'm not sure what that means or how to fix it

GH
When you say everything disappeared do you still have Computers and Settings icons? Try rebooting the router and apple tv with all cables out for 30 seconds. Does it work eathernet connected if you can try that too?
Jules

Iphone 4s connects to wifi but internet doesn't work. Driving me mental, help!!

Been having issues with phone for the last few months, it cuts out the internet 2/3 times a night and I have to reboot the wifi. I originally thought it was the wifi (which it possibly still is) and got a new router, but now the phone connects to wifi but the internet won't work at all. I've looked on a few other posts about changing the DNS but it hasn't helped. We have a few other devices in the house which connect to the internet perfectly, so I really don't know what the issue is. Someone please help!!
Thanks in advance.
Sarah

Hi, KK93.
Sometimes a simple power cycle of the router and Mac can resolve the issue. However, try the steps in the article below to troubleshoot the Wi-Fi issue with your MacBook.
Troubleshooting Wi-Fi issues in OS X
http://support.apple.com/kb/HT4628
Also, see the article below to make sure the router setting have been optimized for performance.
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
Cheers,
Jason

My iPhone wont connect to wifi but iPad and other devices do

Can someone help...my iPhone wont connect to wifi yet iPad and other iPhone will connect

Can someone help...my iPhone wont connect to wifi yet iPad and other iPhone will connect

Ipod touch says its connected to wifi but wont work? Help!

My ipod Touch 4th gen says its connected to wifi, but then wont work to any app involving wifi. We've had someone check out our Internet and our router and its fine. Every wifi needing device in the house works but not mine. Ive had my ipod for about 5 or 6 months and its never ever done this. it just stated not working yesterday. Thank you for all your help.

Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

My ipad is connected to wifi, but wont access any websites. Help.

My iPad says it is connected to WiFi, but it won't access any websites.

Try a Restart.
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
Resetting your settings
You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple.
Here is a link to their contacts with most of the information below.
http://www.apple.com/contact/

One wifi spot my iPhone connects to wifi but not internet. All other devices connect to internet.

My iPhone connects to wifi just fine. When it does it connects to the internet just fine except in one location. My house. My MacBook Pro, my wife's iPhone and her iPad get on the internet there just fine. My Iphone's IP address it begins with a 10. At my house it occasionally will connect to the internet through wifi but I leave wifi off there because it is so intermitent.
Any suggestions?
I have not seen this problem addressed.

Can you ping a website using either Network Utility or Terminal?

Iphone 5s connect to wifi but not 3g any help

Similar Messages

Maybe you are looking for