Iphone 5S crashing after 8.3 update blue screen of death

I have an iPhone 5S which is 90 days out of warranty. I updated to 8.3 and the first issue I noticed was my music app. When I play music it doesn't start off from the last song I played - I have to choose my songs again and restart my shuffled playlist. Last week out of nowhere my phone crashed but it was at 80% battery. The screen went black, then blue, then tried to reboot. It "reset" itself within a few hours. Next day I accessed the App Store and it crashed again. It has since crashed several more times using Facebook, email, turning it off...very frustrating. I brought my phone to VZW and they said it was a software issue. I then went to the Genius Bar and they said without restoring the phone and reinstalling ios, they have no way of knowing if it's software or hardware. The phone crashed as the tech was looking at my phone so he excused himself, went to the back and came back with a second opinion "it's definitely a hardware issue and since you are out of warranty, you'll have to buy a new phone for $549". WHAT?!? So wait, you JUST told me that you wouldn't know if it was a hardware issue until the phone was restored so how did you magically surmise this? Then to tell me there is NOTHING that can be done and if I wanted to restore from a backup, I wouldn't be guaranteed that all of my content would be restored to my phone OR there is a possibility my phone would be wiped clean and not restorable at all. Nice try and scare tactic. I left Apple with a phone stuck on the blue screen of death. I went back to VZW and they said its definitely not a hardware issue and even if it were, Apple is the company to seek, not them - they are just my carrier. I am so fed up with Apple. Every update and phone I've had with them has had issues. I don't know why I continue to be their customer. If anyone can help I'd appreciate it.
Message was edited by: Lifesabeach2

Sorry, what i wrote was wrong and i can't edit it again now
Here's what I was actually meant to say,
Hi
You could try basic trouble shooting, that's what everyone usually suggests first but it that fails to work then it is a hardware issue.
Did it start crashing after you installed or or got rid of an app? Oh and has it happened before on any other IOS?
In my opinion you should email Apple explaining the issue and they might be able to help you or tell you it plain and simple that your phone is broken
Also check out these links:
http://www.pcmag.com/article2/0,2817,2407487,00.asp
https://support.apple.com/en-gb/HT201252
www.youtube.com/watch?v=Hx9QQpakXvk
^^^^^ This one might benefit you the most!
Hope any of this info helps you get any where with your phone.

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IPhone driver crashes my PC with a BLUE SCREEN OF DEATH?

Hey guys, here is my story:
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Windows has shut down to prevent a file USBAAPL.SYS from damaging your computer.
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BCP1: C0000005
BCP2: A8DE9515
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There are over 200 people in the iTunes section of the forum with the same problem (thousands around the web), looks like in most cases unpluging a HP printer or a Logitech Web camera or keyboard helps, but it didn't work for me. I am not going to uninstal HP or Logitech drivers! Apple is going to fix this and some guy from Apple, Ray, said that we should wait for about a week and then try to download and reinstal iTunes. I'll wait, but I'm very upset because 2.1 comes out today and I'm not gonna be able to update.
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My iPhone crashing after latest IOS Update. Screen is not working anymore. I cannot use buttons, the screen is freezing up.Only thing I am able, is to 'restart' the phone. Now it does it after 5 minutes itself! Already removed en reset phone, no success!
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Hi All,
Like many, I received a shiny new iPad air on Christmas morning!
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I have linked to the video below to show my BSOD in action....
Any ideas guys n gals?
http://instagram.com/p/ibcZBXRnkG/

Iphone 5S crashing after 8.3 update blue screen of death

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