Iphone 5s Data Consumption... is it Facebook...is it using cell data when on wifi?

I recently purchased a new I-phone 5s for my wife.  Since receiving the phone our data usage has gone up exponentially.  We used to have a 2GB plan and never went over, this month we've already gone over our new 4GB limit and still have 9 days left on the cycle.  So obviously I've been trying to figure out what is causing this new and dramatic upswing in data usage.  Our phone habits have not changed, she had an android smart phone before and used it just as much as the new I-phone.  Here's my top 2 suspects.
1. Facebook  -  Under settings -> Cellular at the very bottom is a list of apps that you can grant or deny permission to use cellular data.  Under each app is the amount of cellular data that has been used by that app.  As you can see in this picture Facebook has used 4.9 GB, an insanely high amount.  I just read an article on the web that describes a feature of the Facebook app which preloads video so that they play more smoothly... every single video you come across whether you watch it or not is being downloaded.  There is a way to turn this off.  Under Settings find the Facebook app, open it and click Settings again.  Turn "Auto-play" to wi-fi only or just turn it off.
2. Cellular Data being used even when phone is connected to Wi-fi -
     Google it and you will find dozens of articles.  This is not speculation.  Apple has recognized it and calls it a glitch.  Verizon has apparently stated that customers affected by this glitch will not be billed for excess data consumption.  This was reported as far back as 2012 and Apple apparently put out a fix.  I can't say for certain my wife's phone has been using cell data while on wi-fi, but I suspect it may be.  My wife is home most of the time, she's a Nursing student, recently graduated, and so is usually at home studying and should be on the wi-fi network.  Yet her phone consumes 6 to 10 times more data than mine and I'm out of the house most of the time.  If this is true I haven't found a fix for it.  If anyone has I'd like to hear about it.

It looks like it 4.9 GB on the cellular data. Turn it off in the same screen of which you posted to prevent further data usage.

Similar Messages

  • HT204380 How i activate face time usig my data plan, i have an iphon 4 but does not allow me to activate use cell data.

    Can some body help me?

    The iPhone 4 does NOT support FaceTime over cellular data connection.  Only models 4S and 5 currently support this.

  • Data usage - IOS 5.1 - Using cell data when connected to my WiFi

    Hi all,
    Can anyone help please... My iphone 4s has used 7mb of cell data since yesterday even though I haven't left the house and have constantly been connected to a wifi network.
    Does anyone know why this is ?
    I have noticed that when I switch the phone on and off it seems to use cell data (having checked my data allowance before and after).
    Also, I have the ...wtih friends game (Words and Hanging) and they have the badge numbers displayed in red when it's my go. Could it be that ?
    All my location services are off, expect for the cell search, maps and siri    (do I need siri to use my location???)
    Why is it using cell data when I have constantly been connected to wifi ?
    Please help
    Thanks
    B.... UK on O2 network

    beecart wrote:
    ALSO... Having looked at my bill it appears that every single nght at midnight there is some form of data transfer around 1mb... Anyone know what this is? As most of the time I am asleep!
    Thanks
    I would suspect thats the Diagnostics and Usage. Go to settings>general>about>diagnostics and usage and set for "dont send". Also settings>location services>system services>diagnostics and usage>switch off.
    I will say I am not 100% on what the switch actually does but the send automatically definitely sends the data to Apple

  • Help me please going crazy, I have my Iphone 4S getting my e-mails from my computer using outlook but when I delete yhem on my computer they stay on my phone, I am syncing via the cloud, Is there a setting that stopps this e-mail from growing on my phone?

    Help me please going crazy, I have my Iphone 4S getting my e-mails from my computer using outlook but when I delete yhem on my computer they stay on my phone, I am syncing via the cloud, Is there a setting that stopps this e-mail from growing on my phone?

    For outlook or hotmail emails they use a pop server technology that you can't sync your computer and your iPhone with. You have to unfortunately delete the emails from both devices. It is super frustrating but that is the only way.
    Hope this helps.

  • On iPhone 5c iOS 8.2, I go to settings, cellular, use cellular data for: Under "use cell data for are my apps but they are greyed out how can I ungrey them??

    iOS 8.2 on iPhone 5c, goto settings, cellular, use cellular data for: all my apps under "use cellular data for" are greyed out. I've restart and hard reset. Looked thru all settings. Can someone help??

    Did you try to reset the phone by holding the sleep and home button for about 10sec, until the Appel logo comes back again? You will not lose data by resetting.
    If this does not work, did you try to switch off Cellular Data, restart the phone and switch it back on again?

  • Facebook pictures and Instagram not loading when on WIFI.

    I've been having the strangest problem where Facebook pictures and Instagram posts will not load when im connected to wifi. I have an iPhone 6 and my girlfriend has a 5S and we're both experiencing the same issue. It's not a constant problem, kind of comes and goes.  I've reinstalled the app, restarted my phone, restored my router and nothing seems to fix the problem.  
    Any ideas as to what may be happening?  Thanks for any help.

    asater wrote:
    I've been having the strangest problem where Facebook pictures and Instagram posts will not load when im connected to wifi. I have an iPhone 6 and my girlfriend has a 5S and we're both experiencing the same issue. It's not a constant problem, kind of comes and goes.  I've reinstalled the app, restarted my phone, restored my router and nothing seems to fix the problem. 
    Any ideas as to what may be happening?  Thanks for any help.
    The issue is your router, if you both can't use your phone while on wifi.

  • Podcasts 2.1.1: Huge data cellular data consumption since update

    Hi,
    Since updating iOS Podcasts app to 2.1(.1), I have noticed huge cellular data consumption... Despite having disabled cell data for iOS Podcasts, the new iOS podcasts seem to be downloading again podcasts episodes that have already been downloaded and are shown as is in the app... I have lost over 1GB out of 3GB for a month among the past few days, which is pretty unusual... Seems like I am not the only one: https://twitter.com/mattdenholmross/status/469131198162558976https://twitter.com/mattdenholmross/status/469131198162558976https://twitter.com/mattdenholmross/status/469131198162558976
    iOS Podcasts now often asks for using temporarily the cellular data even for podcasts episodes that are shown as downloaded.
    Have you noticed the same?
    Best,

    It is because v2.1.1 does not delete played podcasts for a 24hr period. That holds storage that prevents you from storing new podcasts or other files.
    Discussed at:
    https://discussions.apple.com/message/25828362

  • Cell Data Usage SKYROCKETED Out of Nowhere (possibly after iOS update) on iPhone 4. What gives?

    The problem is actually happening on my wife's phone. She has never used more than maybe 30 megs of data in a given month, and she has had the 3G and the 4 for close to 4 years now. Her phone is either at our house or her office 95% of the time which both have wifi of which she is connected on. All of the sudden, we get texts and emails saying her data is at 65% of 200megs after about 10 days of the month. Then we have a three day weekend where her phone never leaves our house and somehow there was about 50 megs of data used over that span according to ATT website.
    After much research I found out that if the phone is not plugged in and goes into "sleep" mode, it switches back to 3G (cell data) in order to conserve battery life (This should be an option or something, seems ridiculous). So push notifications and possibly email updates are using cell data rather than wifi.
    Even with all that, I cannot think of anything that would be causing at some times over 30 megs a day being transferred. She is a light email user, her phone is set to download headings only, we have her iCloud stuff shut off, etc.
    As one last bit, two days ago we turned her cell data completely off in the settings. She turned it back on for maybe 5 mins while sitting at a restaurant to check facebook, and ATT says there was 13 megs of data sent.
    Any ideas? I really dont want to start shelling out more money for what seems like a friggin backend scam to me.

    Hi Andrey,
    I think I have figured it out. It has to do with my iCloud account. After a lot of reasearch I found a bunch of people with the same problem, and the fix for now is to COMPLETELY DELETE your iCloud account. Simply turning everything off does not work. I immediately did this on my wife and my phones and everything went back to normal.
    It appears to be a bug, because mine was only supposed to be updating my "notes" which shouldnt take 30 megs a day. Hope they fix it soon.

  • None of my iPhone apps are using cellular data except safari.

    The problem I have is that none of my iPhone apps like skype, whatsapp, viber etc use cellular data !! But safari alone works using cellular data ... And I have a 3G data pack in my iPhone and I use it with safari alone ! So I know that my net pack is not slow .... Previously the apps used to work using cellular data ! But now I don't know what the problem is ... But it's not working ! I also did a general reset to see if the problem gets resolved ... But It doesn't help !! I have an iPhone 4S running on iOS7 !! Someone please help me with this issue ..

    Then, your next step is to restore the phone. Unfortunately, I would not recommend you restore from backup. I'd suggest you restore as a new device, followed by syncing your content back to the phone:
    http://support.apple.com/kb/HT1414
    You can "try" restoring from backup first, but if the issue is being caused by corruption in your backup, restoring from backup will merely restore the issue.

  • Ability to turn on cell data for apps is not available

    So, my girlfriend and I believe that we have run into an interesting issue with which we need help.  We had updated her iPhone 5 to iOS 8.2 a few weeks back. After that, it seemed to be mostly ok as she got used to the new system.  We had updated the system for her because she was having issues with constantly going over her data on her cell plan, so after the update, I turned her cell data off on each app as it became available to do so.  We noticed that, for some reason, those switches would flip over again and again for no reason, but we would just turn them off again.  Over the weekend, she was able to switch the button to allow maps to use cell data, as we were in an area that we have never driven in before, and then she turned the data back off for that app, with no problems.  Yesterday, however, she was by herself in a similar situation. When she went to turn on the cell data for maps, she found that the option was no longer there; and not only for maps - the only options to turn on are for facetime and passbook. She could not even turn on cell data for the App Store so that she could download google maps instead.  Can someone please help to get this back? So far, we have tried combinations of turning overall cell data on and off, LTE on and off, powering off the phone, soft (home/lock together) reset, restoring/upgrading to iOS 8.3 and then bringing everything back through a restore of data.  The last thing I have is doing a full reset and starting from scratch, but I am hoping that there is something else that we can do before that. 

    No, Detect Displays had no effect. However, I made the USB connection from the ACD to the iMac after the system was on. Following a re-start, all controls are available. Thank you for your response.
    P

  • How to Restrict Apps to use Mobile Data in Nokia X...

    Hi Friends,
    Can any one shared me some information about Data Usage in Nokia X as i want to save Mobile data. Is there any option to restrict other applications to use mobile data. (for example, i am using WhatsApp and Facebook in my mobile but most of the data is used by Facebook so i want so rescrict facebook to not using mobile data and want Whatsapp to use).
    Please Suggest me on this.
    Thanks,
    DVHC

    What you can do is..
    Go to settings>>Data Counter>>
    Now select facebook...And scroll down..
    Just Check the box...Restrict Background Data..
    And its done..
    Do it for all app which you dont Use...and save more data..

  • Can i turn off my cell data and just use WiFi?

    I Will be traveling to Europe and would like to use wifi only for data messaging is it possible to turn off cell data and not use the iphone as a phone but just use wifi?

    williamfromgoleta wrote:
    I Will be traveling to Europe and would like to use wifi only for data messaging is it possible to turn off cell data and not use the iphone as a phone but just use wifi?
    Yes, you can turn off cellular data. You will not be able to use Visual Voicemail or get MMS messages, however.

  • Extracting Data from SAP ERP using BODI/Data Services 4.0

    HI,
    I am trying to extract data from SAP ERP via SAP extractors using BODI/Data Services 4.0.
    I do not have my own ERP system so I am renting remote access from one of the many available on the internet.
    I am able to connect BODI to the ERP system and import the extractors metadata.
    The problem I am experiencing is that when I run job to extract the data I get the following error:
    Vendor-supplied function module <Z_AW_RFC_READ_EXTRACTOR> not found. Ensure that you can execute the function module in SAP via transaction /nSE37.
    How do I create the function? Or is the function a SAP standard function?
    SAP ERP system being used is: ECC6 EHP4
    User has SAP FULL and DEVELOPER authorizations.
    Any assistance would be appreciated.

    You might have better luck in the (somewhat misnamed) [Data Integration and Data Quality Management|Data Services and Data Quality; forum:
    This forum is dedicated to topics related to SAP BusinessObjects Data Services (Data Integrator, Data Quality Management, Text Data Processing), SAP BusinessObjects Information Steward (Metadata Management, Data Insight), SAP BusinessObjects Rapid Marts and SAP BusinessObjects Data Federator.
    (emphasis added)
    Regards,
    Sean

  • Displaying signed 8 bit integers using a data plug-in

    Hi there,
    I'm currently using DIAdem 10.1 and I'm writing a data plug-in in order to read binary data. What I'm missing is a data type "eI8" to read and display 8 bit signed integers. Obviously, to get the data into a channel, I have to use the data type eByte, but how do I make DIAdem display it as a signed value in the data portal?
    Many thanks in advance!
    Regards,
    Stefan

    Hello Stefan,
    you can use the method:
    Value = Object.GetNextBinaryValue(eDataType)
    eDataType
    Aufzählung.
    Bestimmt den Datentyp des auszulesenden Werts.
    2 - eI16
    16-Bit-Integer.
    3 - eI32
    32-Bit-Integer.
    4 - eI64
    64-Bit-Integer.
    5 - eByte
    Byte.
    6 - eU16
    16-Bit-Unsigned-Integer.
    7 - eU32
    32-Bit-Unsigned-Integer.
    9 - eR32
    32-Bit-Real.
    10 - eR64
    64-Bit-Real.
    Regards,
    Rebecca Fox
    Applications Engineer
    National Instruments

  • Since new update this weekend my iPhone only works on wifi - can't google, facebook, iTunes or iMessage on data. Suggestions?

    I can't load anything on facebook, iTunes, google, or send and recieve iMessages unless I'm using wifi - it won't work when I use my data, but I can send sms to other non iPhone usets no problem. This all started Saturday afternoon - any ideas of what's going on?

    Hi Try a reboot press & hold power button & menu button hold both down until you see Apple Logo You will not lose any data. Cheers Brian

Maybe you are looking for

  • How do I format a second line (and subsequent lines) of text in a form field?

    For example, I don't want this: 1. Blanskgljdslgjsldjglksjdgljsdklgjskldjgklsjdgkljsldkgjklsdjglkjsdgkljskldgjlskdjglksjdogk jskldgjlskdgjlskdjgkls lkjsdlktjlkjglsjldgj I would like the second line indented with the first. Thanks!

  • ESHM - Task process of an action

    Hello, I used the BOPF EHFND_ACTION to create an action and I started the workflow with the actions CREATE_PC_BO_ROOT. It is ok but I do not have all the informations saved. I need to underline the process status. Here is an example When I clicked on

  • What exactly do you mean by warping?

    Do you say the notebook is warped, when you close the laptop and it doesn't close really tight? When I close my MBP, it doesn't seem to close tightly... Meaning, I could push in couple of pieces of papers in between the notebook even when the laptop

  • Ipad no conecta a wifi

    hola tengo el ipad air ,y no se puede conectar a wifi

  • Premiere Pro CS6 keeps crashing when exporting h.264 (NEED HELP ASAP!)

    Alright, so I have a video that I've probably rendered around 30 times now and it ALWAYS ends up either freezing up, and then Premiere stops working, or it just stops working. I have a YouTube channel and I'm going away for 2 days tomorrow and I real