IPhone 5s doesn't ring and goes directly to voice mail. Do not disturb is disabled. Have reset network settings and did a hard reset.  What am I missing?

iPhone 5s doesn't ring and goes directly to voice mail. Do not disturb is disabled. Have reset network settings and did a hard reset.  What am I missing?

Call your phone carrier - that's a problem for them to resolve.

Similar Messages

  • My phone is dropping calls, doesn't ring all the time-goes directly to voice mail, do no recieve alert on when a text is recieved

    1-My phone does not ring all the time upon recieving an incoming call, it goes directly to voice mail.
    2- Not recieving alert tone upon recieving a text message.
    3- Dropping calls also

    We have the same problem widespread in our company with iPhone 4's and 5's:
    - Fails to establish the call, dials but nothing happens
    - Drops the call for no reason even though signal strength is good
    - Recevie text alerts to notify of voicemail when the handset has not rung nor does it show missed calls
    We migrated someone to a Samsung Galaxy S4 for a month and all these issues went away. Nothing to do with alert tones turned down or faulty silent switches.

  • I started getting a Timed Out error message on my iPhone 5 when browsing the web that reads Page could not be loaded.  Connection timed out.  I performed a Reset Network Settings and still get the error.  What is the fix?

    I started getting a Timed Out error message on my iPhone 5 when trying to browse the internet tthat reads Page could not be loaded.  Connection timed out.  I performed a Reset Network Settings and am still getting the error message.  What is the fix?

    Thanks so much for more direction. 
    I realized that I bought this iPod T4 about a year ago, so decided to check the date and it is still under the 1 year ltd. warranty until 21 Dec.  I contacted Apple via Chat and was informed that the problem may lie in the version of iTunes I was running 10.7.  Today Apple released v. 11 of iTunes which I was instructed to download.  It's TOTALLY different from iTunes 10.7 - drastically different in fact. 
    The Apple Chat Rep set up a phone call appointment forl 8:00 pm ET tonight where another Rep will call me to make sure the restore was accomplished OK.  With v. 11 of iTunes I can't even find the restore option!!!  The phone Rep will have to help me navigate v. 11 of iTunes.  It doesn't seem intuitive at all.  Maybe it's just me?!?!
    Thank you for sending this new link for firmware.  It's not clear to me right now whether I'll need it or not.  The phone Rep will probably somehow be able to resolve the problem.  If not, they'll probably send me to the nearest Apple store if the problem is hardware, as it would be covered under the warranty.  I will give another update as to what transpires as a result of the phone call with the Apple Rep.
    Again, thank you so much for helping me. 

  • Receiving Calls Problem - going directly to voice mail

    My iPhone is set to check for email every 15 minutes. If someone calls at the time iPhone is automatically checking for email, the call goes directly to voice mail.
    Worse it doesnt even show up as a missed call.
    I understand that Edge is turned off when making a call.
    But this happens automatically so I have no control over this feature. I tried calling myself from a landline at the time iPhone was checking for emails and verified this issue.
    Does anyone else have the same problem - what is the solution?
    Thanks

    "That's the way that GSM/EDGE works. The radio can only do one thing at a time. If it's doing data, then the voice call goes right to VM and you don't get notified until the VM gets in."
    That is not entirely correct. That is not how GSM/EDGE works. This is how iPhone is designed to work. I have a Nokia N73 and when i am browsing the Web using EDGE (T-Mobile's network), if i get a call, i will be prompted to accept the call. The way that iPhone is designed, it seems to be that Apple values data connectivity more than voice calls. In my opinion, this is probably the wrong way to do it.

  • I changed my gmail password after suspicious activity was detected.  It works fine on my computer but my iphone 5 doesn't recognize my new password ("cannot get mail" message).  I've tried changing my phone settings to the new password, but no good.

    I changed my gmail password after suspicious activity was detected.  It works fine on my computer but my iphone 5 doesn't recognize my new password ("cannot get mail" message).  I've tried changing my phone settings to the new password, but no good.

    Hello there dinadinadina,
    It sounds like you have modified the password settings for your Gmail account after changing the password. Thats where I would have started too. Next I would restart the device and test it one more time, and then remove and add the account again in Settings:
    Get help with Mail on iPhone, iPad, and iPod touch
    Restart your iOS device.
    Delete the affected email account from your device.
    Tap Settings > Mail, Contacts, Calendars.
    Tap the affected email account.
    Tap Delete Account.
    Add your account again.
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • After my iphone4S update to 7.0.6, it have a problem that keep searching network then no service show on display. Can't call. I have try check sim card, reset network settings, and restore my iphone. Still not working at all. Need help please.

    After my iphone4S update to 7.0.6, it have a problem that keep searching network then no service show on display. Can't call. I have try check sim card, reset network settings, and restore my iphone. Still not working at all. Need help please.Urgent.TQ

    Izit software or hardware? Confuse:(
    Only can use wifi now.
    Any way thanks guys for ur suggestion:) amishcake and simes

  • Bluetooth is no longer working on iPhone 4s.  It used to work very well. Not any more. Have tried reset network settings and all settings, no joy.  Never had bluetooth problems before.  Have tried connecting to other peripherics nothing works. Can you hel

    Bluetooth is no longer working on iPhone 4s.  It used to work very well. Not any more. Have tried reset network settings and all settings, no joy.  Never had bluetooth problems before.  Have tried connecting to other peripherics nothing works. Can you help?  Thank you.

    Bluetooth is no longer working on iPhone 4s.  It used to work very well. Not any more. Have tried reset network settings and all settings, no joy.  Never had bluetooth problems before.  Have tried connecting to other peripherics nothing works. Can you help?  Thank you.

  • I recently when to England.  When I returned to the US, my iPhone 5 wouldn't find the 4G network.  I've tried restoring network settings, I've tried hard resets.  I finally wiped the phone, and now, it won't let me restore anything.  Help!

    I recently when to England.  When I returned to the US, my iPhone 5 wouldn't find the 4G network.  I've tried restoring network settings, I've tried hard resets.  I finally wiped the phone, and now, it won't let me restore anything.  I'm kind of stuck - this is both my personal and my work phone, so I'm really in a bother here.  Help!

    I had "do not disturb" on in England. I did take it off airplane mode periodically, but I never actually used the network.  I stuck to local wifi to do brousing and a bit of messaging.  It periodically told me I was on an English network, but I didn't actually use it.  And I had data roaming shut off all together. 
    when I try to restore, I get this message:
    Your iPhone could not be activated because the activation server is temporarily unavailable.  Try connecting your iPhone to iTunes to activate it, or try again in a couple of minutes.  If this problem persists, contact Apple Support at apple.com/support.
    When I try it through iTunes, I get a similar message. 
    and the network just keeps saying, "Searching..."

  • HT4623 My iPhone is locked with the connect to iTunes logo on screen. I have connected and trying to restore but it is not working. I have turned it on and off but to no avail.

    This has happened doing the latest software update. I think I accidentally deleted iTunes before doing the latest update in trying to make room on the phone when it came up with limited space.
    My iPhone is locked with the connect to iTunes logo on screen. I have connected and trying to restore but it is not working. I have turned it on and off but to no avail.
    The restore says two hours to down load. Has anyone else had this problem.

    iOS: Unable to update or restore

  • TS1559 I have an iPhone 4s, after updating the phone to ISP 6 my wifi on/off is a dim grey colour and I can not switch on wifi, I have tried restor, reset network settings and updated to ISP 6.0.1 wifi will not work. This is VRF frustrating can anyone hel

    Since updating my iPhone 4s to ISo 6 my wifi setting is a pale grey and can not be turned on. Have tried restore, reset network settings and updated to ISP 6.0.1, anyone have any suggestions as this is really frustrating.

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130?tstart=60
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • My ipod 4 when i plug it to my pc Windows 7 had worked fine for 8 months then one day i plug it in and a message came USB device not recognized, i tried reset network settings and nothing called apple they did not know any help out there TX

    My ipod 4 when i plug it to my pc Windows 7 had worked fine for 8 months then one day i plug it in and a message came USB device not recognized, i tried reset network settings and nothing i did not install any software before this happend i called apple they did not know, any help out there TX

    Start here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

  • My wifi wasn't working for more than 10 minutes at a time after updating to IOS8 and resetting network settings. I turned off google drive, turned off Bluetooth, reset network settings and rebooted my iPad4. So far so good.

    I have an ipad4.  Wifi keeps cutting out after the upgrade even after I forget the network and resign on or reset all network settings. I deleted iCloud drive from my iPad, turned off Bluetooth, reset network settings, and rebooted my iPad. Since I upgraded to IOS8 this is the longest wifi has consistently been working for me. Which is approximately an hour now. Anyone else find that this worked or have figured out if this or anything out there is a permanent fix?

    Hi CollinGCC78,
    It sounds like you have been on the right track in troubleshooting this issue. If you are still having issues, you may want to double-check the steps outlined in the following article, in order if possible (apologies for replicating any steps you have already taken):
    iOS: Troubleshooting Wi-Fi networks and connections
    Regards,
    - Brenden

  • TS3798 Have 2 ipads setup the same but 1 no longer connects to the network. Have reset network settings and tried to reconnect but no luck. Any advice?

    Have 2 ipads setup the same but 1 no longer connects to the network. Have reset network settings and tried to reconnect but no luck. Any advice?

    Have you tried rebooting your wireless router by removing power from it for about 30 seconds, then powering it back up?

  • My iPod touch won't connect to wifi. Password is correct. Already reset network settings and restored ipod to original settings. Already updated iTunes and upgraded iPod to iOS 6.

    A message keeps popping up when I try to join my network that says, "unable to join the network."
    I have already reset network settings and restored ipod to original settings.
    I already updated iTunes and upgraded iPod to iOS 6.
    The password is correct. I even made sure by checking my wifi account.
    I have completely restarted my internet connection multiple times.
    I have also restarted my ipod multiple times
    My wifi was working on my iPod yesterday before I reset all settings.
    I updated it yesterday to iOS 5. Still didn't work.
    It wasn't updated to the new iOS 6 until today so I don't think it has anything to do with the upgrade.
    My camera started to be glitchy, so I reset my Ipod like I was advised in another discussion.
    My internet wasn't connected anymore. My password wasn't working either, but the wifi connection was still showing.
    Safari still wasn't working, though.
    I did the sensible thing and I reset my network connection.
    Now, the password isn't working and there's no wifi signal.
    The camera is working well now, but the wifi is messed up. I didn't expect any of this to happen. The internet is all I use the iPod for. Now, the iPod is useless to me. Please help?

    are other things still connecting to the wifi without a problem?
    Have you tried resetting network settings, then unplugging modem and router from power for 40 seconds then plugging back in letting the lights stabilize and Then recconecting with the ipod>?

  • Unable to activitate IMessage and Facetime - error message "Imessage activiatation could not sign in please check your network connection and try again

    Unable to activiate Imessage and Facetime - error message: imessage activation could not sign in please check your network connection and try again

    FaceTime, Game Center, Messages: Troubleshooting sign in issues

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