Iphone 5s doesn't start up all the way... HELP

My 5s shows the usual apple logo at startup but then goes straight to a black screen. the phone doesn't vibrate like its supposed to when you just turn it on. it just goes to a black screen and does nothing. I dont get any notifications or anything. plugged it into my PC and my itunes said it was recovery mode so i did the restore option and as the software is being verified by apple, my phone turns itself off and the restore fails. i have no money so i cant send my phone in to get fixed by apple because my screen is also cracked. i thought it was an lcd issue but then i would still be getting notifications so i know it has to be a software problem that isnt allowing ios to function correctly. is there anything i can do to reset my ios? i erased the phone and took it off my icloud btw and since im not sending it in, i'm not afraid of opening up and working on it myself.

Do not open the phone up yourself. If you do, you will never get any support from Apple if you need it. I would guess that you dropped your phone, which caused the screen to crack and clearly it was more injurious to the phone than just a cracked screen. You really don't have any real cost free solutions available. You can take your phone to Apple and pay for a new screen and hopefully they'll be able to get it up and running again. A screen replacement from Apple on a 5s costs $129.
https://www.apple.com/support/iphone/repair/screen-damage/

Similar Messages

Should I take my iPhone 4 to the apple store to get my vibrate button? Because it doesn't go down all the way

My iPhone 4 vibrate button doesn't go down all the way, could I get that fixed?

If it is defective and still under warranty then they wil replace the iphone for free.
If it is not under warranty then you can buy an out of warranty replacement. In the U.S that would cost $149

My 2012 MacBook Pro fell and it now makes a clicking noise and shows a grey screen on startup. I'm afraid the hard drive is damaged. Is their anyway to still back up my hard drive even if it doesn't turn on all the way?

So my late 2012 MacBook Pro was sitting on my desk when the desk collapsed. The computer fell with it and I was quite scared at the moment, but thankfully I opened it up and it worked perfectly fine again.
I was later watching a YouTube video and pressed the back button. The screen then froze, and I could not force quit safari. Then this weird clicking noise started to happen. It was coming from the right of the trackpad. That's when I decided to force shutdown the computer with the power button.
I let it sit and then decided to turn it back on. The clicking noise then came back and there was just a blank screen on the boot up. Eventually a grey folder with a question mark started flashing on the screen. That was all it did so I decided to turn it off again.
I'm going to take it into the Apple store ASAP, but I'm curious if my hard drive is damaged and if I will need a new one, which would erase everything on my Mac. So I was wondering if there is anyway to back up the hard driver even if it doesn't boot up all the way, or turn on the computer all the way.
P.S. I have never backed up my hard drive so I wouldn't know what to do.

You may have damaged the HDD which is located in that spot. I would take it in for service.

I recently got a used macbook pro, and the backlight on the keyboard doesn't light up all the way, I was wondering how much it would cost to get it fixed..

MacBook pro keyboard doesn't light up all the way, I don't know why and I was wondering how much it could cost for repairs.

If there is Warranty or AppleCare it will be covered at Apple Store. If no coverage, Apple does not repair iPhone 4 Power/Lock Button, for $149 they will give you a perfect replacement iPhone 4 exactly like yours with a 90 day Warranty. For the time being or as a permanent solution you can use perfect Virtual Lock Button. Tap Settings App > General > Accessibility > Assistive Touch > ON > tap the new small white screen button > Device > Lock. You can even use this button to turn the iPhone OFF. To turn iPhone ON, connect to power, ie charger or USB port of computer.

IBook won't start up all the way...

My iBook G4 has been great. But recently, I've experience a little trouble. Sometimes when it starts up, it seems to only startup part way.
Meaning, that none of my external connections work (iBook won't recognize any of my USB periferals like my printer and external mouse... and unfortunately my wireless internet connection is supported through a USB port, so when this happens, I can't log on to the internet!).
I've also noticed that when this happens, although I get my Mac OSX desktop, I don't see anything on the top-right-hand-side of the menu bar. So I do get my "apple" menu, and Finder, File, Edit, View, Go, Window, and Help on the left-hand-side, but nothing on the right (display control panel, volume indicator, Date/Time).
So, sometimes I start it and it starts up all the way and everything works fine. Other times I start it up, and I can't find my periferals, and I don't have anything on the right-hand sinde of the menu bar.
I have tried troubleshooting on my own by running Disk First Aid (everything checks out okay), and verifying and repairing my permissions. Doesn't help.
Any suggestions? Hopefully I can get some useful advice on this discussion board. If not, I will have to take it in for service.
iBook Power PC G4 933 MHz Mac OS X (10.3.9)

Hi mac824,
It sounds like some system corruption.
Download and reinstall the 10.3.9 Combined update. If that doesn't correct it, an Archive and Install should.

Headphone plug doesn't go in all the way

when i try to plug in the earbuds that came with my new ipod (4G, 8GB) into the headphone jack, the plug doesn't go in all the way and only goes in about halfway. i can hear music but whenever i play a song and drop my ipod in my pocket, the slightest movement causes the plug to move and pause the music. its really annoying and happens everytime. is this an abnormality with my ipod or are all ipod 4Gs like this?

Oh my gosh thank you! I didn't wanna apply too much force in fear of breaking a brand new iPod, but I was seriously about to throw it at a wall the next time the plug came out. You're a life saver.

G5 won't start up all the way with new monitor

My employer was getting rid of two 22" Viewsonic CRTs, so I figured I'd use one to upgrade my 19" monitor that's connected to my dual 1.8 G5.
When I connect either of the 22" monitors, the G5 won't startup all the way. It just hangs (although the mouse is movable) before the desktop appears.
Both monitors are operational and work fine when connected (via a VGA adaptor) to my macbook pro.
The G5 works totally fine when connected to my old 19" monitor.
Here's what I've tried:
• zapped the PRAM (numerous times)
• plugged the 22" monitor into a different AC outlet (in case it was sucking too much power to allow the G5 to boot fully)
• swapped the video card in the G5 with an identical one from the same model G5 at work.
Nothing helped. This is really perplexing. Why would the monitor keep the computer from fully booting?
thanks!

Might give a try with Applejack...
http://www.versiontracker.com/dyn/moreinfo/macosx/19596
After installing, reboot holding down CMD+s, (+s), then when the DOS like prompt shows, type in...
applejack AUTO
Then let it do all 5 of it's things.
At least it'll eliminate some questions if it doesn't fix it.
The 5 things it does are...
Correct any Disk problems.
Repair Permissions.
Clear out Cache Files.
Repair/check several plist files.
Dump the VM files for a fresh start.
As long as you don't have a USB connection in tandem with a Universal Power Supply, which can cause problems. Unplug the USB cable if you do.

My Laptop Won't Start Up All The Way Anymore

Hi, I recently took a trip and stayed in a hotel room. On the coach bus on the way to the hotel, my laptop (and iBook G4) worked just fine (but couldn't access the internet, obviously). Once I got to the hotel, I realized they had free wireless. This didn't connect very well, so I plugged it into the Ethernet cable they had provided in the room. All was going well for a while. Then I restarted my laptop, and it wouldn't start back up completely. I can see my background, and if I move my mouse to the bottom of the screen, the Dock slides up as usual. But I can't run any programs from there, and my desktop still has no icons and the top menu bar won't come up. It's as if the operating system isn't loading all the way or something. Please help.
And in case this helps any more, the last thing I did was install a plugin pack for Quicktime. I got these off of the Quicktime website, so they should in theory be legit. I'm pretty sure they're compatible even though I have an old OS (I'm still running Panther), because I downloaded them BECAUSE of their use in Panther. So I don't know if this has anything to do with it. Did I maybe get a virus? I've always been told it's highly unlikely to get a virus on a mac.
Thanks.

Anthony:
Welcome to Apple Discussions.
To reiterate what have always been told, it is very unlikely that it is a virus. There are no known viruses for Mac OS X in the wild.
Next, I don't think the software you downloaded is responsible for what you are experiencing.
First, try this:
• Shut down the computer.
• Locate the following keys: Command, Option, P, and R. You will need to hold these keys down simultaneously later.
• Turn on the computer.
• Press and hold the Command + Option + P + R keys immediately after the startup chime.
• Hold keys down until you hear the startup chime for the third time.
• Release the keys and immediately hold down Shift key to start up in Safe Mode.
• Log in and empty Trash.
• Restart normally and log in.
If that does not help try Repair Disk
Insert Installer disk and Restart, holding down the "C" key until grey Apple appears.
Go to Installer menu (Panther and earlier) or Utilities menu (Tiger) and launch Disk Utility.
Select your HDD (manufacturer ID) in the left panel.
Select First Aid in the Main panel.
(Check S.M.A.R.T Status of HDD at the bottom of right panel, and report if it says anything but Verified)
Click Repair Disk on the bottom right.
If DU reports disk does not need repairs quit DU and restart.
If DU reports errors Repair again and again until DU reports disk is repaired.
If DU reports errors it cannot repair you will need to use a utility like Tech Tool Pro or Disk Warrior
A few questions:
You have an iBook G4. What is the processor speed?
How much RAM do you have installed?
What is the total capacity of your internal HDD?
How much available capacity/free space do you have?
Is your internal HDD the one that shipped originally with the computer?
Do you have an up-to-date backup?
Do you have the original install disks?
cornelius

My computer does not start up all the way

When i start my computer up, it goes through all the steps, but my hard drive never loads and just the wallpaper and the spotlight show up. I have to force quit and start the computer in safe mode and then restart the computer to get it to start all the way. Is there any thing that can be done so that my computer starts right all the time the first time?

annie1977-
Greetings and welcome.
Try booting from the system install CD/DVD by putting the disk in the drive and starting up while holding down the c key.
After boot-up find the Disk Utility, either on the desktop or under the Apple menu. Select your startup drive and the repair permissions on that drive. See if that helps.
Luck-
-DaddyPaycheck

Phone plug doesn't go in all the way.

Phone plug stops before engaging all the way in. Was fine for 1 year and suddenly stopped working. Probed with tooth pick and seems to be free on any debris in hole.

Oh my gosh thank you! I didn't wanna apply too much force in fear of breaking a brand new iPod, but I was seriously about to throw it at a wall the next time the plug came out. You're a life saver.

My macbook pro laptop has a grey screen at start up and doesn't boot up all the way

to whom this may concern, i have a macbook pro and the computer on startup has a grey screen i get the apple symbol and a status bar but as the status bar is filling it only fills 1/3 of the way and the computer shuts down i tried turning back on several times and have had no luck. what could be the problem ?

mr.edsr wrote:
Where is the SMC located and how is this done? Thank you!
Please read this link:
http://support.apple.com/en-us/HT201295
Ciao.

Startup Disk Doesn't Shut Down All The Way (restart required)

Is anyone experiencing problems using the Startup Disk in System Preferences?
95% of the time all my system does is close all applications, including the Finder, and then pause with my desktop picture, no mouse and no choice to try anything. I have to press and hold the power button to restart and when it does it doesn't start on the disk I asked for...
When it works it works as it should, but mostly it doesn't at all. Any ideas?

inknpaper wrote:
Leopard should be a more efficient operating system than Tiger and thus everything should work slightly faster, if not a lot faster.
In every version of OS X, improved speed is largely the result of caching more data. Hopefully, it is obvious that creating the caches initially takes substantial time, & that updating them may also do so if there have been substantial changes to what should be cached.
This could be done on the 'back end' before shutdown, on the 'front end' after restart occurs, or with a combination of both techniques. From what I can tell, Tiger uses mostly the 'front end' approach, which makes for quick shutdowns but sometimes long startup times. Leopard seems to favor the reverse, doing what cache housekeeping it can before shutting down.
For me, this usually results in quicker overall restart times with Leopard, especially after doing anything that requires much cache maintenance. I guess your mileage may vary....

Imac G5 wont start up all the way

Hi i have an Imac G5 iSight and recently it would not start up properly. After a day or two without usage it became very slow and laggy when i tried to reuse it, so then i just manually shut it off. i then rebooted it and a flashing folder appeared (this isnt the first time ive seen the folder) then i just shut it off and let it sit there for about a day, after that i turned it on and it would send me to the greyish screen as usual with the apple logo on it with a loading bar at the bottom this time. the loading bar would barely fill up and then if would just shut itself off. Could anybody please help me with my situation?
P.S. - i tried holding the comm+opt+pr thing as well as holding the C button down when booting up. its also running Snow Leopard

First, if you're running Snow Leopard, you ave an Intel-based iMac, and not a PPC based G5 iSight iMac. The late 2006 iMacs look similar to the iSight iMacs.
Here are some items to try:
Run Disk Utility to Repair the Hard Drive and Repair Disk Permissions
Place your original, came with the iMac when purchased install disk, into the optical drive slot on the iMac. Restart the computer. Immediately press and hold the C key. (If you have upgraded your OS from when you purchased your iMac, example your iMac came with OS 10.3 installed, and you're now using OS 10.5, then use the OS 10.5 Retail Install disk that you had used to upgrade your OS instead of the original, came with the iMac disk.)
Release the C key when the spinning gear below the dark gray Apple logo appears. Wait for the installer to finish loading. DO NOT do an OS installation. After the installer loads select your language and click on the Continue button. When the menu bar appears at the top screen, click on Utilities, and pull down to select Disk Utility. On the left side of the window that opens, select your normal hard drive entry (manufacturer's ID and drive size). In the lower portion of the Disk Utility window you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say Verified, then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.)
If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid at the top middle of the window if it isn't already selected. Now click the Repair Disk button from the lower right area of the window. If the disk utility reports any errors that have been fixed, then re-run Repair Disk again, until no errors are reported. When that is done, click the Repair Permissions button to the left of the Repair Disk button you clicked earlier.
When that is done, quit Disk Utility.
If Disk Utility reports errors it cannot fix, then you will need DiskWarrior and/or Tech Tool Pro to repair the drive. These are third-party disk repair utilities that cost money. If you don't have them, Google them for more info. If neither of them can fix the drive, you will need to backup your data ASAP.
If that doesn't work, try resetting the System Management Controller (SMC)
1) Shutdown the computer.
2) Unplug all cables from the back of the computer, including the power cable.
3) Wait fifteen seconds.
4) Attach the computer's power cord.
5) Wait five seconds, then press the power button to turn on the computer.
Reset the PRAM or NVRAM
Reset your PRAM. Press and hold down the Command Option P R keys while starting your computer. You will hear the startup chime. continue holding down those keys until you hear the startup chime a second time. Release the keys. If the computer restarts, you will need to reset your Date and Time. It might be time to replace your PRAM battery.
Run the Apple Hardware Test (AHT)
See here for running AHT for Intel-based iMacs:
https://support.apple.com/kb/ht1509
Good luck.

Window doesn't open window all the way using "+" sign

I made the switch from Windows to Mac a few years back and besides not having a HDD activity light, the biggest pet peeve I have about Apple's OS's is that they don't allow you to click on the "+" sign in the upper left hand corner of an open window to get the window to open fully or maybe it's a trick that I haven't been taught. I works when you use it while using "TextEdit" but not on other applications that I've used. They added that feature to Safari for Windows so I'm sure that it would be no problem to insert that line of code in Leopard or Tiger that would take care of that. It would be moot point to ask Apple why so my question is, does anyone know of a 3rd party app. that does that job for you? The only reason I'm asking is because it's a real time saver for me and I'm sure for a lot of others.

firstmacnewbie,
I'll explain the issue, even though it doesn't help you. You see, Windows does a few things as a result of historic deficiencies that it has had. Just so we're clear, these deficiencies are no longer present in modern versions of Windows, but Windows users are accustomed to the little quirks that accompany them- all of which still exist in Windows- nonetheless.
Most of these issues relate to Windows' historic lack of multi-tasking. In your case, you are used to the behaviors of a machine and OS that will only display one window at a time, one application at a time (again, this is historically, but the tendencies still exist). When Windows would only display one application window, users got into the habit of viewing and using only one thing at a time.
Another glaring difference that springs from the same historic lack of multi-tasking is the use of "cut and paste" for file system objects. Because Windows would only display one "snapshot" of the file system, in one window, some "workaround" had to be invented to allow users to move files from one place to another. Thus "cut and paste." Because the Mac OS has almost always been able to display multiple windows, and has almost always had drag and drop functionality, user were able to simply drag files from one place to another. No "cut and paste" was needed. Keep in mind that "cut and paste" is an abstract concept, not related to reality, while drag and drop is very much intuitive and realistic (when you want to move a real object somewhere, you cannot simply toss it up in the air, trusting that it will stay in some abstract "ether" until its destination is convenient. No, you must physically move it from the first place to the second, holding it in the meantime).
Getting back to your specific issue: You would be better served by getting used to the way things are in Mac OS, which is designed around the concept of having and using multiple open windows. This precludes opening windows up beyond their reasonable usefulness. This is especially true with today's modern displays, which sport high resolutions and large amounts of Desktop "real estate." I actually have my Safari window opened up a little beyond what is necessary to display any and all web pages, and it still consumes not much more than half of my display. Why would I want to open it more (it wouldn't show any more of any web page), hampering my ability to access either the Finder or some other application? Why would you? Again, you would be better served by "unlearning" your Windows habits.
Scott

My PowerBook won't start up all the way

When I turn on my PPC PowerBook it brings me to a gray screen that says
BAD DEPTH= 1 0
here= (some combo of letters and numbers)
(another combo of letters and numbers)
BYTE-LOAD-FILE: failed, unknown word, HERE= (combo of letters and numbers)
Apple PowerBook (date, time, etc.)
Copyright
All Rights Reserved
Welcome to Open Firmware, the system time and date is (date, time)
To continue booting, type "mac-boot" and press enter.
To shut down, type "shut-down"
So that's what happens when I turn it on. When I type in shut-down, it shuts down. When I type in "mac-boot" it brings me to a new screen with a picture of a folder symbol that flashes and alternates between a picture of the 'Finder' smiley face icon and a question mark.
So I press the power button and it shuts off.
I saw on a troubleshooting guide on the Apple site that you should put in the install disk and press and hold the C button upon restarting the computer. I did this, but that didn't do anything and my computer doesn't respond when I press and hold the "C" button. And now it seems like the install disk is stuck in there because it doesn't eject the disk no matter the screen.
I've tried other things like resetting my computer's PRAM and resetting the computer's PMU. But that doesn't work. If anything, it seems that when I do that my computer doesn't even open with the Open Firmware screen I mentioned above...it just makes the startup chime, I can here the fan, but the screen remains black.
Any other advice? I remember this happening to my computer about a year ago, and I know I used to install disc to fix it, but I can't remember the steps I took.
Thanks for any and all help.

Not sure what your Mac issues are but they're not good. Try these commands in Open Firmware if you have not already.
1. If the Mac no longer boots to Open Firmware then force it to Open Firmware:
Command-Option-O-F
2. Once in Open Firmware try resetting the PRAM from there:
reset-nvram
reset-all
3. while you are in Open Firmware you can attempt to eject the DVD with:
eject cd

Iphone 5s doesn't start up all the way... HELP

Similar Messages

Maybe you are looking for