Iphone 5s, FaceTime won't connect at all

It's driving me crazy, whenever I try to FaceTime any of my contacts, or they FaceTime, we are both able to pick up, however it never stops "connecting" until it fails completely. I have tried to with a different device, several, I've reset network settings, my wifi itself, I've turned FaceTime off and then back on. Nothing's making it work, iMessage is absolutely fine and so is my wifi itself. I was able to FaceTime fine yesterday, it's just today where it's stopped working, please help!

Sit tight and wait for Apple to resolve. This is an ongoing issue, you can look at today thread see that everyone is having issues also.

Similar Messages

Iphone 4 facetime won't connect to my wifi ?? AT

iphone 4 facetime won't connect to my AT&T wifi

Take a look at the link: troubleshooting factime
http://support.apple.com/kb/TS3367

HT1695 I just bought an iphone and an ipad, the ipad connects to my BT Homehub fine but my phone won't connect at all.. any suggestions?

I just bought an iphone and an ipad, the ipad connects to my BT Homehub but my phone won't connect at all. The phone has connected to other networks fine... any suggestions?

When and where was the iPad/charger purchased? It's covered by a 1-year warranty.
The problem may be the USB cable.
 Cheers, Tom

My FaceTime won't connect. Every time I try to call my friend it says connecting. Then unable to connect. Or lost connection. And when I go to our FaceTime history it said "FaceTime answered on another device." What can I do to fix this problem?

My FaceTime won't connect. Every time I try to call my friend it says connecting. Then unable to connect. Or lost connection. And when I go to our FaceTime history it said "FaceTime answered on another device." What can I do to fix this problem? We always used to FaceTime. And now all of the suddenly we can't.

Apple has released a document which is reported to address the recent FaceTime issue.
http://support.apple.com/kb/TS5419

FaceTime won't connect since ios5 update

Since updating to iOS 5, FaceTime won't connect. From my favorites list, it flashes & returns to favorites list. Does the same from contacts. I've rest & restored without success. Any thoughts?
Thanks.

Hey QueenBee207,
Thanks for the question. I understand you are experiencing issues with FaceTime. The following resource may help you troubleshoot:
iOS: Troubleshooting FaceTime
http://support.apple.com/kb/TS3367
Thank you for all you do!
Matt M.

Charger won't connect in all the way.

Hey, I have a fifth generation ipod touch. The charger won't connect in all the way. Plus it won't charge at all. I don't remember doing anything to it at all. My dad is usually the one that charges it for me in the morning. Do you think he put the usb the wrong way and forced it. I'm not sure why it's like this. I had a warranty thing. I never filled it out is it to late? I just got this about a few months ago.

Plug into what?
The iPod? The Ligntning connector plugs into theiPod ither way.
A USB port?

FaceTime won't connect to another MacBook Pro?

My husband and I have our three iPhones and my MacBook Pro connected under the same iCloud account. He recently bought his own MacBook Pro so we could FaceTime computer to computer rather than him using a phone while he is overseas. He can call from his phone to my computer and to my phone, but any calls going to or from his computer fails (some will come up on either end and some won't). He tried creating a completely new iCloud account as well since maybe it was trying to call itself, but that didn't change anything. We tried completely separating our numbers on the different devices so mine all had the same numbers/emails associated and his had only his so they didn't overlap, but that didn't seem to work either. Anyone have this problem and find a solution?

Hello jdbeadle,
Thanks for using Apple Support Communities.
I found the following support article that has some troubleshooting steps for resolving these connection issues with FaceTime for Mac:
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/TS4185
Take care,
Alex H.

IPhone 6 Plus won't connect to 2.4ghz networks but can see them

I just got an iPhone 6 plus that won't connect to any 2.4ghz networks. It will either say wrong password or unable to connect.
On my home network I had to change the band to 5ghz to be able to use my wifi and not all of my home devices are compatible.
Places that I went to test wifi:
McDonald's
Starbucks
Local Sports bar
Friends house
Does anyone know a fix? I tried resetting the phone, resetting network settings numerous times, turning off wifi networking in the privacy settings. Nothing seems to work and I am super frustrated. Can someone help?

I have tried replacing the phone, updating router firmware, running namebench to find fastest DNS, multiple reboots of phone and router, nothing helps. 5GHz band works like a charm but it doesn't penetrate to all rooms of the house. One guy said problem was solved by running beta version of iOS 8.2 but I don't know how to download it. Any success?

IPhone or iPad won't connect to Apple TV via Remote App

I am trying to connect to my ATV2 via the remote app on my iPad2 iOS 5.1.1 and a 3Gs with 5.1.1 and I can not get it to see my ATV2 at all. I have rebooted it and rebooted both the phone and iPad multiple times and it still won't connect. Funny thing is, I have a Galaxy S 3 and can use the AppleTVMedia app from the Play store and can connect to my ATV2 just fine!! Wouldn't it be eaiser for the Apple products to connect to Apple Products??? Anyone have any idea on what I can do to get my iOS devices to connect to my ATV2?

Figured out my Apple TV issue. It had to do with how I had it networked. I guess it doesn't like Ethernet over Power line anymore. When I have WiFi on the remote app works fine on my iOS devices. But when I plug in the Ethernet cable it doesn't see it on the remote app. I know its not my Ethernet over power line adapter because other things attached to it work just fine.
Gonna try and do a firmware update to see if that will help.

Facetime won't connect

I recently run into a problem with FaceTime not connecting. When I play or receive a call, it says "Connecting..." and remains that way until I hang up. This happens on my Mac (2010 15" Macbook Pro running 10.8.3), iPhone 4S, and iPad (both running iOS 6.1.3).
I live in Uzbekistan, which may be the problem, though I have friends here who have been able to use FaceTime without a problem, and until now I have had no problem using FaceTime from here. The problem started when I returned from a trip to the U.S.; I came back and FaceTime wouldn't connect anymore. I didn't change any settings for my wireless network (using an Airport Extreme), and I get the same problem even when using local 3G internet. I also subscribe to a VPN service and I run into the same problem when connected through that.
I've tried the FaceTime troubleshooting in this article (http://support.apple.com/kb/ts3367) but nothing helped. Any thoughts/advice would be greatly appreciated.

My boyfriend is having the same problem. He's visiting from the states and can't seem to use FaceTime. Any incite would be greatly appreciated.

Iphone 4s, facetime log in comes up all the time

iphone 4s; facetime keeps coming up to log in; do not use facetime, cannot eliminate the log in request by facetime.

Jasper C Paul wrote:
Dear All,
To my recent notice, my iPhone 4S has not been backed up from the time I bought it (4 months ago). After which everytime I go into the <Back-up now> option, it says that 'Last backup could not be completed'. Any suggestions on solving this please
Not with they limited information you have provided so far. Are you backing up to iCloud or to iTunes on your computer? Do you have the latest version of iTunes on your computer? Was it installed from a Windows or Mac user ID that had administrator privileges? Does the phone show up in iTunes? What is your operating system? Are you using a USB port directly on your computer (not a hub)? If it's a USB port on the computer and you have a desktop or tower computer is the port on the back, not on the front?

IPhone 5s - Vimeo won't connect through bluetooth.

I have an iPhone 5s. The bluetooth connects to the audio system of my car. YouTube broadcasts through my system, the phone and radio apps, etc. all play. However, I can't get Vimeo to play. Is there a setting on Vimeo that I am missing? Suggestions?
Thanks! Debbie

Sit tight and wait for Apple to resolve. This is an ongoing issue, you can look at today thread see that everyone is having issues also.

I am trying connect my jam 2 speaker to my iPhone 5c it won't connect any ideas

I Am trying to connect my jam 2 speaker to my iPhone 5c . I have done it before
I don't know what to do I am going through music withdrawals

Go to Setting then bluetooth and then under were you can turn bluetooth on and off, there should be a place where it says device. Your Device should come up and you should be able to tap it and connect to it. If you see your device there and it won't connect then tap the i with a circle around it and then hit forget this device. Wait a few minuets and then search for the device again then try to connect to it.

IPhone 4 Bluetooth won't connect to MacBook Air 11"

As the title says, I have tried pairing my MacBook Air 11" to my iPhone 4. The MacBook sees the iPhone right away, produces a passcode, but that's where it ends.
The iPhone's Bluetooth is ON, as it connects to my car every day.
After doing searches here for a definitive answer to this problem, I can't seem to find one.
Any suggestions why my iPhone 4 can't connect via Bluetooth to my MBA?
Thanks.

skys15 wrote:
Here's a good reason that's not for internet tethering...Using the Keynote Remote app via bluetooth!! My iphone won't connect to my MacBook just to do that.
Good reason or not, it's not a supported feature of iOS.
Why are we digging up a one plus year old thread? Obviously you've figured out search... so you should be able to read the results that display to see the available and supported bluetooth profiles for iOS.

I changed my Apple ID and now FaceTime won't connect...why?

I changed my Apple ID to my new email address...now my FaceTime will not connect...I have it set up with my cell phone but no luck connecting...suggestions?

Hello solarkey,
Thank you for providing the details of the issue you are experiencing with logging into FaceTime after updating your Apple ID password.
First, I recommend toggling FaceTime off and then back on:
Toggle FaceTime off and on in FaceTime > Preferences.
Additionally, you can click on your Apple ID in FaceTime > Preferences to sign out and sign in with your new password if you have not entered your new password.
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/ts4185
If you continue to experiencing sign in issues with FaceTime, I recommend continuing with the following article:
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Thank you for using Apple Support Communities.
Best,
Sheila M.

Iphone 5s, FaceTime won't connect at all

Similar Messages

Maybe you are looking for