IPhone 5s fell down and damaged

My iPhone 5s fell down and damaged, I've bought it from Canada . Now I am in Saudi Arabia, and there is no Apple Store here , What is the procedure in this case?

You can only get that phone replaced or serviced in Canada. So, either send it to a friend/relative in Canada & have them take it to an Apple store for you, or fly there yourself. You can't mail the phone to Apple.
Good luck.

Similar Messages

  • My iPhone 5s fell down and damaged, I've bought it from Canada . Now I am in Saudi Arabia, and there is no Apple Store here , What is the procedure in this case?

    My iPhone 5s fell down and damaged, I've bought it from Canada .
    Now I am in Saudi Arabia, and there is no Apple Store here , What is the procedure in this case?

    The warranty is only valid in the country where you bought the phone. To get it serviced by Apple, you'll have to bring it back personally, Apple does not ship internationally.
    If you can't bring it back to Apple in Canada, your only other chance is to search for a 3rd party repair shop. An Authorized Apple Service Provider in your country will not service the phone, sorry.

  • My iphone 4s fell down and now it won't open

    Hello! So, my iPhone 4s fell down and now it won't open. I've tried to turn it on by holding simultaneously the home and lock button but nothing happens. I've plugged it in to its charger but all it does is vibrating constantly. Any suggestions?

    Could be hardware damage.
    Take your iPhone in for service.

  • My iPhone 4s fell down and the LCD turned blue and black stripes line, is it still covered by the warranty?

    My iPhone 4s fell down and the LCD turned black and blue stripes and the warranty is still active.
    My question is, is it still covered by the Apple? How to fix it without changing the LCD?

    Accidental or wilful damage is not covered by Apple's standard or extended warranty. AppleCare + does cover this kind of damage for a small fee.
    When taking the phone to Apple for repair Apple will not replace the faulty part. They replace the whole phone. However some stores may offer screen replacements.

  • My iphone 3gs fell down and now it dosnt charge ,nor is the home button responding. there is a slight gap in the left side (back panel as well)..further the caller cant hear me but conversation is clear with earphones

    HI all,
    My iphone 3gs fell down and now it dosnt charge ,nor is the home button responding. there is a slight gap in the left side (back panel as well)..further the caller cant hear me but conversation is clear with earphones..plz help

    sounds like the fall caused some damage. get it replaced through apple

  • My iphone 5 fell down from the table and now I can't touch screen or do anything with it anymore. Please help me!!!

    My iphone 5 fell down from the table and now I can't touch screen or do anything with it anymore. I send it to Istudio in Thailand and they said it is non authorized so they will not fix for me. I search google and they said that my LCD has problem but people in here said the chip inside my phone have problem??? Please tell me what I need to do. And if I have to change the new, how can I know it is new or fake? Could you give me the price of it please? I'm not Thai people. I study in here so I dont know where to fix it. Please recommend me any truthly store in there if you know. Thank you so much!!!

    You will need to wait for Apple to rectify the issue. Do not make changes at your end.
    https://www.apple.com/support/systemstatus/

  • HT3226 My iphone 4s fell down on the floor and a very very small bit on the edge of my iphone were broken. Can I insert a new iphone body panel with replace the old one

    My iphone 4s fell down on the floor and a very very small bit on the edge of my iphone were broken. Can I insert a new iphone body panel with replace the old one.. ???

    I think I had it on the iCloud, I just changed computers and had part of my old computer backed up, where are the default iTunes info saved like the pictures and I know my contacts were backed up cuz I kept getting updated stuff that I wasn't sure about, but it was contacts where some belonged to my wife's contacts....but anyway, if the cloud backed up contacts, it should have grabbed pictures too? Like I asked before, if they were backed up to the computer, is there a default iTunes folder they are saved to? I had a crap load of pictures on there that I usually could really access if I was connected to wi-fi. I turned off my data stuff as I only have 4GB and between me and my 2 kids, we seemed to use up a lot of it. My son would play music from Pandora during work, and use up all our data til I limited him to only 3GB, my daughter and I barely used 1GB. Anyway, thanks to everybody that is answering. I thought I might have done good finding the dang sim card, but pointless I guess.
    Ralph - F.Y.I. I would be happy to back up the iPhone if I could turn it on LOL......I am pretty positive I did, but what about Text messages? ANY of those saved too or not? Sorry guys, I don't know a **** of a lot about cell phones, but I do know about memory cards, but not sim cards that act like memory cards or look like them anyway. What is the purpose of a sim card if I may ask a stupid question since they don't hold any data from my phone stuff. I just hope my stuff comes back on the new replacement phone once I get it up and running. Again, thanks to everybody for the edumucation.

  • My iPhone 4 fell down on my bed and not starting (stopped working)

    My iPhone 4 fell down on my bed and not starting (stopped working)

    Thank you RAZMEE209, i tried in the same way but could not worked out, than i put on Charging. Automatically asekd me to connect to iTunes and than restored all new software. thnx again

  • My iphone 4 fell down from 3 feet height and display is not working now, phone is functioning with calls and messages etc.. except no display :( please advise me a corrective action...

    my iphone 4 fell down from 3 feet height and display is not working now, phone is functioning with calls and messages etc.. except no display please advise me a corrective action...

    Take it to an Apple Store and see about getting an out of warranty replacement. I believe it will run you about $150.

  • Iphone fell down and there is a very big dent on the left side. the screen split on both side. can i send it to apple and the repair it for like 160€ or how does it work?

    hi my iphone fell down and there is a very big dent on the left side. the screen split on both side. can i send it to apple and the repair/change it for like 160€ or how does it work?

    Service Answer Center - iPhone - http://support.apple.com/kb/index?page=servicefaq&geo=US&product=iphone  <-- enter correct country in drag-down menu once on page.

  • Iphone fell down and didnt turn on

    Hi,
    My iphone 4s fell off and didnt turn on. I took it to a store and they replaced a part of it (what they called something like icron - not sure) for Rs 800. It started working fine. I was happy. But, I just noticed today that camera and I-torch are not working fine. There is a black shutter when I try to open camera. Can anybody help? Would letting the battery die itself untill it is completeluy dead and charging again help, or I again need to take it to the store?
    Thanks

    Apple does not repair iPhones.
    Having anyone but Apple (or an Apple Authorized Service Center) open/repair/replace an iPhone voids the warranty.
    Take the device back to whoever "repaired" the device and get them to fix it again.

  • Good afternoon, I would like some information I have an ipod nano 6th generation and has the same one-year warranty is only 2 months of use, and it fell down and broke the glass of the display, I called technical assistance in Brazil and informed me that

    Good afternoon, I would like some information I have an ipod nano 6th generation and has the same one-year warranty is only 2 months of use, and it fell down and broke the glass of the display, I called technical assistance in Brazil and informed me that Brazil has no repair services for Apple, which was the basis of its price change in the exchange is not worth half the value of the product.
    I wonder how I do to change this device without the expense of 50% for the same product is in warranty?
    Thanks in advance.

    yes agree, plus a multinational seeing a product and has no technical assistance to do the maintenance then it's no use I buy a new product if it is damaged I will always be because it has no prejudice in this maintenance.
    sorry but even more products coming from China to Brazil in technical assistance.

  • My i phone 4 fell down and I can't connect to my provider.it also recharges itself within a few minutes and the back of the phone is really hot.what should i do?

    my i phone 4 fell down and I can't connect to my provider.it also recharges itself within a few minutes and the back of the phone is really hot. I tried to send it to the technical support but they told my that the reparationcosts will be higher than the actual price of a new phone.is this possible?

    Yes, it is entirely possible.
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  • What should i do with my ipad because it fell down and the screen cracked but its still functioning

    what should i do with my ipad because it fell down and the screen cracked but its still functioning

    Up to you whether you want to get it serviced. If you don't, I'd suggest putting on a screen protector to help hold the screen together and try to prevent further damage. It's likely that it will eventually fail at some point, but you could get lucky and have it continue to work for quite some time.
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    http://www.apple.com/support/ipad/service/faq/
    There are independent iPad repair services that may be able to replace the screen for less. Do a web search for "ipad repair".  You can also look for parts and instructions and do the repair yourself. Note, though, that if you elect to have the iPad serviced by an unauthorized shop or perform your own repair, you will get no further support from Apple.
    Regards.

  • My macbook pro no longer connects to my TV with the mini dvi to hdmi adapter. A while ago the computer fell down and hit the cable. How can I tell if the computer is working ok. Doesn't show mirroring any more.

    My macbook pro no longer connects to my TV with the mini dvi to hdmi adapter. A while ago the computer fell down and hit the cable. How can I tell if the computer is working ok. Doesn't show mirroring any more. Was working while watching a movie but when I pulled it out from the computer and put it back in the system would no longer mirrorr the screen on the TV.

    The best option is an appointment at an Apple store genius bar.  The evaluation will be for FREE!
    Ciao.

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