IPhone 5S Finger Print not working, locked out

I recently bought an iPhone 5S and input the finger print access.  It is not working and is requiring my 4 digit code which apparently I can't remember.  After each incorrect number it takes longer before I can try again.  I am up to over an hour.  I bought the phone through Att and thought that I had Apple Care for a year but apparently that is not true.

The iPhone comes with a 1 year warranty and 90 days of complimentary support. AppleCare + extends that as shown in: http://www.apple.com/support/products/iphone.html
The following gives instructions for dealing with the forgotten passcode: http://support.apple.com/kb/ht1212

Similar Messages

  • HT204587 iphone 5s finger print not working any help please

    hi
    the finger print has stopped working i have tried everything but nothing works please help.
    Thanks

    The iPhone comes with a 1 year warranty and 90 days of complimentary support. AppleCare + extends that as shown in: http://www.apple.com/support/products/iphone.html
    The following gives instructions for dealing with the forgotten passcode: http://support.apple.com/kb/ht1212

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    I cant access any printers, not even the virtual printers.
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  • Lenovo finger print not working

    Hi,
    Lenovo finger print suddenly stopped working last week on my laptop. Further to this while looking for solution i came across the new update available on suppport and download page for my system (3000 N200 0796) (http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-67845).
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    Message Edited by Dhaval on 22-05-2009 03:48 PM

    Hi,
    I haven the same problem once I uninstalled Vista and installed XP SP3.
    I was able to resolve this by following way:
    1. I found in the device manager "AuthenTec Inc." device under the Universal Serial Bus controllers.
    2. I opened this device and pressed the "Update driver" in the 'Driver" tab; then I installed the driver for the fingerprinter.
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    Hello msnhra31.
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  • TS1424 Apple's "I forgot' not working, locked out, any solutions?

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    Done a total re-install. Lost all my prog & data, but have my Mac back Thanks

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    hello Masonti
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    Hi Robert8695,
    Let's manage one issue at a time. Regarding the error "unable to establish a two-way connection with the device", check out the link below for troubleshooting you can do to resolve it:
    http://goo.gl/u3Snr
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    If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution

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