Iphone 5s getting hot and freezing

after apple released the 8.1.2 software update my iphone 5s is getting hot and freezing.. sometimes when trying to call someone it wont show the phone function. while the call is being made so there's no way to hangup the phone call

Hello Y2murilo11,
Welcome to Apple Support Communities.
It sounds like your iPhone is getting warm and intermittently stops responding. Take a look at the article linked below, it provides troubleshooting suggestions that’ll resolve issues like the one that you've described.
iOS: Not responding or does not turn on - Apple Support
Also, you can find a lot of great information about the devices operating temperature and what happens when it exceeds a certain temperature threshold here:
Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures - Apple Support
Ciao,
-Jason

Similar Messages

  • Why did my iPhone 5 get hot and shut down?

    Why did my iPhone 5 get hot and shut down?

    I would contact applecare about this issue. a hot phone is not normal , a warm phone is.
    but if you contact applecare that way you have a record of the issue incase it gets worse in the future.

  • My iphone is getting hot and draining the battery, it just started yesterday, I've had it for over a year with no problems

    My iphone is getting hot and draining the battery. This started yesterday, I've had the phone for over a year with no problems,

    Delete and re-download the Dropbox app. You will have to sign in again and adjust app settings.

  • My iphone 4s gets hot and runs out of battery very quickly

    My iphone 4s gets hot and runs out of battery very quickly

    you should avoid keeping it in extreme temperatures, use it as little as possible, and avoid overcharging which means that you should unplug your iphone as soon as it hits 100% battery

  • Iphone 5 getting hot and losing charge, iphone 5 getting hot and losing charge

    Since returning from far east my iphone 5 is now getting very hot and losing charge within half a day at maximum

    It is normal for the phone to be warm when the device is being used, or charged.  If it is uncomfortably so, you should probably visit an Apple Retail store and have them take a look, or call AppleCare if you are still under warranty.  They can run a diagnostic to see if there is a problem (But the apple retail store can likely do more as they can visually inspect the device in addition to the diagnostic test).
    HTH

  • My touch pad getting hot and freezing up while my laptop just on.

    When I use my notebook more than 2-3 hours while on floor or hard surface touch pad gets hot or does not work properly I have new 5months used notebook and latest touchpad drivers. But when I use my notebook as playing games or watching movies with external mouse then my touchpad getting too hot but notebook remains normal condition.
    This question was solved.
    View Solution.

    According to the message you have recently posted I would like to confirm that this could be a hardware issue and I strongly recommend you to immediately Contact HP Technical Support over the Phone for further assistance without any delay to get your Notebook diagnosed and serviced by an authorized HP Certified Engineer
    You can also Check your warranty Here to verify the warranty status
    Hope this helps, for any further queries reply to the post and feel free to join us again
    **Click the KUDOS star on left to say Thanks**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
    Thank You,
    GBL84
    Although I am an HP employee, I am speaking for myself and not for HP

  • Iphone 4S Getting Hot and Low Battery

    I've noticed that my iphone 4S feels hot almost contually and that the battery keeps running down.  Please help.
    Thanks

    Restore the phone as new, do not use backup.

  • IPhone 5 getting hot and losing charge quickly

    My iPhone loses charge within 5 hours, even on standby or when it's completely turned off. I took to to the apple store and they ran a test and said it was my battery, so I bought a new one. This didn't help. I also tried resetting to factory settings and this didn't work either. And yes I've tried the obvious things like closing apps, turning off Bluetooth, etc. help!

    I have had my iphone 4s since April and after the initial required charge I have always chargd it daily every morning for about 90 mins or until it shows 100% charged. But, since middle of last week it is losing charge very quicky coming down from 100% to zero and switching itself off after about 6 hours ?? To give it the best possible chance I have switched off Bluetooth and made sure all apps are off.
    I booked an appointment at the Apple Genius bar and after telling me that I need to charge the phone for 6 hours daily regardless of the battery level indicator showing 100% they replaced the battery with a new one and sent me packing. Last night I charged it as advised for at least 6 hours and guess what from 100% to switching itself off due loss of charge took about 6 hours !!!
    I will return to the "Genius" Bar on Thursday to try again.

  • Why my iphone 4s getting hot and bettery drains too much fast ??

    I Have iphone 4s and it is a big peoblem for me now because its bettery drains too much fast and it becomes too much hot after some time. I am too much worried about that. I dnt knw what can i do now with that. Please help me in this matter

    The battery can be too much used.  There are a number of ways to help batter life from too much draining.
    First, you might want to have an Apple technician run a diagnostic on the battery to see if it is either bad, or consumed.  Consumed meaning the battery has lived its life.  Batteries are like tires, they will run out sooner or later until it needs to be serviced.
    Second, you can preserve battery life by turning your brightness down, You can turn off background app refreshes, your some location services off, turn some notifications off that you might get regularly that you don't really need, you can also change email setting to get manually rather then pushed from the email server, lastly you can turn off WiFi and Bluetooth when not around a WiFi network or a Bluetooth device. 
    Good luck!

  • My computer gets hot and freeze

    I just bought a Macbook Pro 13 inch 3 weeks ago. It has froze 3 times. Whenever i turn the computer on, it gets very hot just about 20 minutes after it has been on. I cant even leave my computer on my legs because it is too hot. Are there any problems with my computer? Thanks

    Hi there,
    I actually cant help you either, but I have the same problem. I guess it is just a problem with lack of "air going out"?
    Cheers

  • HT201401 iphone gets hot and battery dies quickly

    Anyone know how to fix an Iphone that gets hot and dies quickly??

    Welcome to the forums.  It is only common courtesy to search the forums for answers to your question before posting.  Your issue has been addressed ad nauseum.  You can search this forum using the box in the upper right hand corner of the page, or simply look in the MORE LIKE THIS box to the right.

  • My Iphone gets hot and wont hold a charge for more than 8 hrs

    My Iphone 5c gets hot even when i dont have a protective case on it but it is worse when it is charging. The battery will only hold a charge for at most 8hrs, i have taken it into the store and they always say nothing is wrong with it. I find that hard to believe since my old iphone that was 2 years old lasted longer. I have already turned my backlight down and turned off notifications. Any ideas?

    Charging has always been recommended without an iOS device in a case...many of those do not allow heat to dissipate.
    Turn down screen brightness, turn off things you don't need, like Bluetooth if not being used, change the Mail push timing so it is less frequent...all things that use energy should be stretched out to save battery time.

  • My iphone 5 gets hot while using it and while charging too.... Please help me what should i do?? Should i replace the battery....??  Because it gets hot even within 5 minutes also....  And it is happening from 2 weeks daily.

    My iphone 5 gets hot while using it and while charging too.... Please help me what should i do?? Should i replace the battery....??  Because it gets hot even within 5 minutes also....  And it is happening from 2 weeks daily.

    The Basic Troubleshooting Steps are:
    Restart... Reset... Restore from Backup...  Restore as New...
    Restart / Reset   >  http://support.apple.com/kb/ht1430
    Backing up, Updating and Restoring  >  http://support.apple.com/kb/HT1414
    If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
    Be sure to make an appointment first...

  • My Iphone gets hot and it will shut off.  Is anyone else having this problem?

    My Iphone gets hot and shut off. I was talking on the phone about 10 minutes and it was hot to my face,  Is anyone else having this problem. 

    I have the same problem. But my goes off with no reason. I don't even talk on it

  • Why IPhone is getting hot when downloading via wifi and how to turn off itunes 11.1 launch automatically when plugged in Iphone to the PC

    Why IPhone is getting hot when downloading via wifi and how to turn off itunes 11.1 launch automatically when plugged in Iphone to the PC

    My brother with the iPhone 4 suffers from that too.
    My iphone 5 doesnt however.
    But to Stop Launch when your apple device is connected, 1. connect your iPhoneto your computer, 2.Go to the Summary Page, 3. uncheck the box "Open iTunes when this iPhone is connected" and then your good for that device.

Maybe you are looking for