IPhone 5s : I can't make any purchases

I Make a purchase and download the game. The mail that I paid never came. Now my card is declined. now I can't do anything. Not even updates in apps. I try anything. Please help!!!

The card is valid and I check my account settings. I paid another apps
before without problem. When I switch my phone ( from 5c to 5s ) I can't do
any purchase.
Στις Κυριακή, 29 Ιουνίου 2014, ο χρήστης Apple Support Communities Updates <
[email protected]> έγραψε:
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