IPhone 5s iOS 8.1.2 turning off at random battery percents?

For Christmas i was lucky enough to receive and iPhone 5s, upgrading from my 2 year old iPhone 4s which had a terrible battery life and numerous other glitches. All excited on Christmas day i restored my brand new iPhone 5s from the back up of my old iPhone 4s, then on that very day, my phone died at 55%, tried turning it back on and it indicated that i needed to plug it into a charger. i waited a minute, tried turning it back on, and it worked, showing that it had 53% left? so i continued to use my new phone, i was playing music out load and using Facebook messenger, then again it suddenly died, this time at 48%, tried the same method mentioned previously with the exact same result.
Searching the internet for possible solutions, i tried a "DFU Restore". DFU stands for device firmware update. This did not provide any fix to the battery issue, the following day it suddenly shut down at 60%. I again tried a "DFU Restore" only this time i did not restore it from a backup, the first DFU "Restore" i restored it from the backup of the phone, the second time i didn't wondering if the issue was related to the backup. The second time worked, at least for a few days, then again it suddenly shut down with plenty of percent left.
In Summary:
My Brand new iPhone 5s with the latest iOS is randomly shutting down with plenty of percent left and then requires either charging to turn back on OR wait a minute or so and it will be able to be turned back on, only for the same thing to happen a minute later.
I do not think my phone is incorrectly reading the battery level as it seems to be used at a normal rate.
I have Tried:
Restore
"DFU Restore"
Draining battery to 0% and charging to 100%
Verbally abusing my iPhone
All with no fix to my problem
I am asking for advice, what else should i do? is their a fix that i don't know of? should i replace the battery? i don't know what else to do....

You should get your phone checked by visiting an Authorized Apple Service Provider or Apple Store next to your place.
You can also contact Apple Support and talk to them. They can check the battery online, visit this page to do that:
iPhone - Contact Support - Apple Support
Click on Apple Support, then on ->Battery, Power &Charging ->Battery questions and troubleshooting, and follow the instructions.

Similar Messages

  • My iphone 5 keeps turning off at random battery precentages

    Help! My iphone randomly turns off at random battery precentages.  I find this actually really annoying because its unsafe.. I mean, if my phone randomly dies and if I got in a car accident? Was lost and needed directions? Or anything else, it is so unpredictable!

    A low battery is not the only phenomenon that will cause the iPhone to shut down.  Excessive heat or cold are examples of other phenomena that cause this behavior.

  • My iphone 4S Black 16 GB with IOS 7.0.4 turns off randomly in low battery less than 15% and also when I am taking pictures from my front camera in low battery of 30%. This is happening very often. Can someone help here with advise?

    My iphone 4S Black 16 GB with IOS 7.0.4 turns off randomly in low battery less than 15% and also when I am taking pictures from my front camera in low battery of 30%. This is happening very often. Can someone help here with advise? The phone is slightly more than 2 years bought from singapore I live in India

    Either your battery is failing or your battery gauge needs to be recalibrated. Start by recalibrating:
    When it shuts off charge for just a minute or two, then restart (hold HOME and SLEEP until an Apple logo appears). Deliberately run the battery down until the phone shuts off at 1%. If it shuts off above 1% repeat the above until you get to 1%. Then charge for 4 hours with the wall charger without using the phone. This process will recalibrate the battery gauge.
    To prevent this from happening again about once a month run the battery all the way down to 1%, then continue until the phone shuts off. Apple recommends this in their battery help article, but they don't say why you should do it. The have some hokum about "keeping the electrons moving." Honestly! The iPad battery tip gives the correct reason.
    If this does not resolve the problem you most likely need a new battery. If you are near an Apple store take the phone in and they can test the battery for you.

  • Hello people, I lost all my contacts on my iPhone. Facebook contacts integration is turned off. When I got to know that I have no contacts on my iPhone. I checked my settings and iCloud backup and contacts on iCloud (in settings) were off. Is there a solu

    hi me kashif Hello people,
    I lost all my contacts on my iPhone. Facebook contacts integration is turned off. When I got to know that I have no contacts on my iPhone. I checked my settings and iCloud backup and contacts on iCloud (in settings) were off.
    Is there a solution to get all my contacts back? Please help me. I want my contacts back, as soon as possible.
    Thank you in advance.
    iPhone 4S, iOS 7.0.4

    Unless as part of a backup, or stored somewhere else, they are gone.
    Your son needs his own Apple ID for iCloud, FaceTime & iMessage. He can continue to use yours for iTunes content, but for everything else, he needs his own.
    When you did what you did, as far as iCloud knows, this is the same person with multiple devices, and that's they way things are supposed to work: keep everything in sync.

  • Hello my iphone turn off with full battery and it dont want to turn back on any help

    Hello my iphone turn off with full battery and it dont want to turn back on any

    Try here.
    iOS: Not responding or does not turn on
    Your orange font is very hard on the eyes.

  • Why is my iPhone 4s still syncing when I turned off WiFi and iTunes?

    I just downloaded iOS 7 on my iPhone 4s and even with iTunes turned off and WiFi off on my phone, it's still showing the 'sync' rotating circle/arrow and draining by battery pretty quick.  How do I turn it off?

    The phone is 'syncing' to something it woudl seem.  I'm losing 1% of my battery every minute, my WiFi is turned off (as is Blutooth), and I have the rotating arrow "sync" symbol going on.  I've turned off iTunes on my MacAir, and I've shut down every app on my iPhone (the two tap of the home button, swipe up to quit).

  • I put my iphone to restore but the computer turned off and jammed it, what should I do to put it working?

    I put my iphone to restore but the computer turned off and jammed it, what should I do to put it working?

    Hi jonnym2132,
    Welcome to the Support Communities!
    The article below may be able to help you with this.
    Click on the link to see more details and screenshots. 
    iOS: Back up and restore your iOS device with iCloud or iTunes
    http://support.apple.com/kb/ht1766
    If you are unable to update or restore your iPhone, follow these troubleshooting steps:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    Cheers,
    - Judy

  • HT3529 I no longer have my iPhone 4s so how can i turn off i-messages for my number?

    I no longer have my iPhone 4s so how can i turn off i-messages for my number?

    Hey there fwhitson,
    It sounds like you no longer have your phone but need to unlink your phone number from the iMessages service. According to this article, this is what you do:
    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    Note: If you no longer have access to the iPhone that is using the number you want to remove, reset your Apple ID password.
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

  • Have an iphone 4 all of a sudden turned off and wont turn on, tried holding buttons, connecting it to pc to restore it, is there any other way i have pretty much tried everything

    Have an iphone 4 all of a sudden turned off and wont turn on, tried holding buttons, connecting it to pc to restore it, is there any other way i have pretty much tried everything, what do I do

    Hi Sian.riches,
    Welcome to the Apple Support Communities!
    I know it can be both concerning and frustrating if your iPhone will not turn on as expected. I also know your have done some great troubleshooting already. I would suggest reading over the attached article and trying the troubleshooting steps provided to ensure everything has been done.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Have a great day,
    Joe

  • My iPhone 4S was turned off when the battery got empty, and when I put it on the charger it didn't charge at all. I tried restarting it (on/off home button for 10 sec) nothing happened except it kept giving me the "charge battery"  on its screen.

    Hi! My iPhone 4S was turned off when the battery got empty, and when I put it on the charger it didn't charge at all. I tried restarting it (on/off home button for 10 sec) nothing happened except it kept giving me the "charge battery"  on its screen. I tried with different chargers, still dead! What's weirder is that my sister who has iPhone 4 experienced the same today! No we don't live in the same house!! Does anyone have the same problem?
    Please apple support do you people have a convincing answer for us? Is there a solution? My phone is only 2 years old and was (2 hours ago), in top condition!!
    Please help....

    imanfromsweden wrote:
    Please apple support do you people have a convincing answer for us? Is there a solution? My phone is only 2 years old and was (2 hours ago), in top condition!!
    Please help....
    On belhalf of my fellow volunteers, the answer is, "We'll try our best." 
    My advice is to try not to treat this like it is a paid service provided by compensated professionals.  Ask nicely and one of the nice folks here might take some time out of their weekend to offer advice.

  • I switched to a galaxy s5 and no longer have my iphone, how am I supposed to turn off iMessage. I can't even contact apple since I no longer have the other phone

    Yesterday I bought a new galaxy s5 as a replacement for so iphone 4.  I did not turn off iMessage before I activated the new phone and sent in the old one.  Now I can't receive any text messages from people with iphones.  This is more than half of my contacts.  I also can't even contact apple because to do so I have to have the serial number of my old phone.  What am I supposed to do?

    Go to: https://supportprofile.apple.com/MySupportProfile.do
    Log in if not already logged in.
    Click on "Edit Products"
    Click on the "X" to the right of the product.
    Click "Unregister"

  • HT1807 I have an iPhone 3s.  How do I turn OFF data roaming?

    I am traveling in Mexico.  I have an iPhone 3s.  How do I turn OFF data roaming?  Under SETTINGS I don't see Network. I don'r see it under SETTINGS/General either.

    What you should do, if you don't want any nasty surprises, is put your phone in Airplane mode. That turns off all iPhone radios, but you can go back into settings & turn WiFi back on.
    Do not rely on the data roaming setting to protect you.

  • Do I have to charge my iPhone during 12 hours when it turn off ? I just bought it

    Do I have to charge my iPhone during 12 hours when it turn off ? I just bought it

    Charge your iPhone whenever you want to. There are no limitations on when or the duration of charge. Normally it will charge in 3-4 hours with the wall charger, longer if you use a computer USB port.

  • My elderly mother hss EXTREMELY limited vision and is a technophobe. I am considering an iPhone with Siri.  Can I turn off everything else so she can use only the phone app and voice dialing and not accidentally open any other app and screw something

    My elderly mother has EXTREMELY limited vision and is a technophobe. I am considering an iPhone with Siri.  Can I turn off everything else so she can use only the phone app and voice dialing or Siri and not accidentally open any other app and screw something up.

    I'm asking, in all seriousness, why do you think your mother needs an iPhone? Honestly, if your mother is, as you described her, a technophobe, I would recommend against getting an iPhone or any other smartphone. I've spent a fair bit of time teaching older folks to use smartphones. If they are interested in learning, it's fine. If they have the phone because their kids or grandkids thought it was a good idea but they are afraid of the phone or not interested in its features, it doesn't go well at all.
    Many basic phones have voice dialing. Obviously, it doesn't do all the things Siri does but it may be much less intimidating for your mom. Also, basic phones have hardware keys. Even someone with limited vision can learn the keyboard on such a phone. From the sound of your first post, all she will be doing is making phone calls.
    Best of luck.

  • Does iPhone record when sound is manually turned off via the external side switch?

    Does iPhone record when sound is manually turned off via the external side switch? Enquiring minds want to know.

    Are you asking if the phone logs when someone mutes it? No, I don't believe so. Or, are you asking if audio recording apps still record when the phone is muted? Why don't you use the included VoiceMemo app and test it?
    Best of luck.

Maybe you are looking for

  • Spam/Junk mail elimination

    Recently the junk/spam mail has increased tremendously. I've bounced, applied rules and it doesn't seem to help.   I have Mail Version 4.5 (1084).  I really don't want to continue to apply rules daily.  Any ideas?

  • How to use commit work as per the requirement?

    Hi all,        Here i have a requirement about database table updation. I have to update a database table, at the time of doing commit work it has to check the following condition . The data should be split up in different groups or records of no mor

  • Where did "Open Image Sequence" go?

    Running QT Player 10.0 -- where did the "Open Image Sequence" command go?

  • Ok to update to iOS 5 from 4.2?

    Hello. I have an iPhone 4 and would like to iOS 5. I am currentyl running 4.2.1 and have nerver updated to any of the 4.3 versions for whatever reason. Is it ok to skip 4.3 and update directly from 4.2 to 5? Are there any known issues of skipping ver

  • New Audigy Value card completely nonfunctional in windows server 2

    Hi all, I just bought a new Creative Audigy Value card for use in a windows server 2008 system that will control the electronic school bells system in the academy I work at. It's desperately important that we get a sound working on this server so tha