IPhone 5S mic and Touch-ID do not work anymore - What to do?

Hi together and a happy new year to everyone!!
At the moment I have got a serious problem talking about my new iPhone 5s. As it's a cell phone I would like to talk to my friends and family using it. But it seems that this part of the devices is not working anymore as the mic doesn't record anything. If I try to call someone, they can't hear me while I can clearly listen to what they are trying to tell me. So I was wondering whether this is a "phone-app"-problem only or if the mic does not work at all. So I just use to start the "memo"-app, and: It doens't work either. I have no clue what's wrong with the iPhone.
I also tried the update to 7.0.4 and even the reset with the same iOS build, but nothing changed.
So what should I do?
Now, the second problem is that I cannot use Touch-ID anymore. It used to work without any problems but now I does not recognize my finger(s) anymore and I am not able to scan a new finger anymore...that's really annoying. - Tried the same staff here: Update and reset, but nothing changed.
Anyone here who experienced the same problem(s)? Any help or good advice?
Thanks a lot an a happy New Year's day to everyone of you guys out there!!

I have a same problem, and my iphone is the 4S!!!
When I turn on the phone speaker, the mic isn't working, after upgrade to ios 6....
Please help us!

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<Email Edited by Host>

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IPhone 5S mic and Touch-ID do not work anymore - What to do?

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