IPhone 5S movie download error - lost space on phone.

Hello every one!
I am new here, so I hope you might help me! I bought few days ago iPhone 5S and I purchased a movie via iTunes on my iPhone. Unfortunately while it was downloading (5GB of 5.5GB) my iPhone turned off and I had to plugged him to charger. After he turned on I tried to download it again from iTunes, but he was starting from the beginning... and on my iPhone there is 5GB less space because of older data of undownloaded movie...
Does anyone know how I can delete this 5GB from iPhone that is used by undwonloaded movie? !
Thanks for help!
Bogusz

Hello BogusZW,
It sounds like you have an extra 5 GB taken up by an incomplete download. I recommend the troubleshooting from the following article to check for a pending download in the iTunes store and resume it, or delete it if needed:
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
If your download was interrupted using your iPhone, iPad, or iPod touch
From the Home screen, tap the iTunes app.
For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
Enter your account name and password if prompted.
Tap the blue download arrow to resume.
If it is not here to resume or get rid of, I would next close all the running apps on the phone:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the phone:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, I would next backup your device to iTunes, and restore it:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Thank you for using Apple Support Communities.
All the best,
Sterling

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