IPhone 5s not charging even though it says it is.

I just got my new iPhone 5s two-three days ago and randomly my phone charger is acting weird.
It keeps saying "This cable or accessory is not certified and may not work reliably with this iPhone" which makes no sense because
1. I got the charger from the box it came with.
2. I switched it out with another from my at&t store.
3. It kept saying it so i went to apple and they exchanged it for me.
so there is no way my charger is "not certified".
I tried resetting it, turning off my phone completely and turning it back on after maybe 10 minutes, I checked for lint even though it's completely brand new, and I dismissed those messages a bunch of times (still doesn't work). I literally did almost everything that I could find on google but nothing is working.
The phone keeps on saying it's charging when it isn't when I plug it into the wall charger and for some reason it doesn't even say it's charging when I plug it in into my laptop.
It was working perfectly before (the past two-three days) but I don't know what happened.....

Your phone is under warranty, so if this is a hardware issue, you should be able to get the phone itself exchanged at no charge.
Backup your phone, then erase it and set it up as new. Does it still insist it's charging when it's not, there's a hardware fault with the phone and it needs to be replaced.
~Lyssa

Similar Messages

  • My iphone is not charging even though the lightning bolt symbol comes on.

    My iphone is plugged in and the lightning bolt symbol comes on, but the battery power does not go up.  This is the first time I've had a problem. I have already tried two different cables, and it looks like it's charging but it doesn't.
    Is there something I can do or do I probably need a new battery?

    Did you check the docking connector for any kind of lint or debris?
    Also try to reset the phone by holding the sleep and home button until the Apple logo comes back again.
    If this doe not help, contact Apple to get it serviced or visit your next Apple Store: Apple - Support - Service Answer Center

  • Flash Player 10.1 is not installed even though message says it was successful.

    Hello,
    I use W7 Ultimate, 64 bit, and IE 8. Whenever I try to watch video a message says I  need to upgrade Flash Player and gives me a link to version 10.l
    I uninstalled version 10.0.32.18, then downloaded and installed version 10.l. A message says the installation was successful. However, I still get the same message and link whenever I try to watch video. I tried repeatedly with the same results. Each time Update Checker identifies the installed version as 10.0.32.18 even though an Adobe message says the installation of v.10.1 was successful.
    Can anyone help?
    gbsib

    Hi,
    I got rid of Update Notifier, and I use Adobe Acrobat 9 Pro but am not a developer.
    I honestly thought I was following all your instructions to the letter. I skipped some steps in my last post, but here is everything I really did.
    I used the Administrator account, closed all applications, set the Internet security to Medium, put *.adobe.com in Trusted sites and set Internet security to low for it, removed real time protection for my antivirus, used Advanced Settings to disable the firewall, downloaded the Flash Player installer and uninstaller to the Desktop, disconnected the Internet, and closed all browsers.
    The uninstaller was then run. Then the installer was run. The computer was booted . It was then rebooted. The insaller was run again. The computer was rebooted. The Internet was connected.
    Please look over each step and if I'm skipping something I'll add it before trying again.
    Date: Thu, 17 Jun 2010 09:34:27 -0600
    From: [email protected]
    To: [email protected]
    Subject: Flash Player 10.1 is not installed even though message says it was successful.
    Hi gb, I think that you are relying on this Update checker too much. Early on, you confirmed what Flash files were installed. What the Update Checker reports is not correct, sorry. The proof in the pudding is what Flash Player files are Installed.
    In Post#2, you had the correct Flash files Installed, regardless of what the Update Checker said. I can't use the Update Checker as the Standard on whether you have Flash Player Installed or not and you shouldn't either. This is getting too confusing.
    The only issue you had was the Shockwave Flash Object did not Install and I posted the reasons in Post#6.
    There is a procedure to Uninstall Flash Player and to Install Flash Player and it appears that you are relying on other programs to dictate.
    Also I have never heard of anyone using the Adobe Update Manager for Flash Player. Perhaps you should read up on it and see if you really need it.
    Are you a Developer? My suggestion would be to take a look in Programs and Features via Control Panel and see if all of the Adobe Programs you have Installed are needed. Then check your IE add ons for the same.
    My Post# 6 still stands. Until that is corrected, there is nothing more that can be done. That Update Checker, does is have a website? If it is identifying those 2 files as Flash Player files, then I know I wouldn't be using it and you shouldn't either.
    Regards,
    eidnolb
    >

  • Iphone 5 not charging even if it shows charging icon

    I have already replaced my iphone 5 battery a month ago under the Apple free battery replacement program. Butnow, it still have the same problem. The battery is not charging even it shows a charging icon. Instead of charging when it is plugged, the battery drained so fast and now the phone is battery drained. I caanot evendo a hard reset. I tried to charge it for almost the whole day now but it is still drained. I tried to use different cables and plugs but nothing works.Anyone know how to fix this? Thanks in advance.

    The Ultimate Guide to Solving IOS Battery Drain
    http://www.overthought.org/blog/2014/the-ultimate-guide-to-solving-ios-battery-d rain

  • Why does my iPad say it's not charging even though it's plugged in?

    Does anybody know what I'm doing wrong?

    If you are trying to charge from a USB port on your computer, the port may not supply enough power to charge the iPad. It may even be charging but very very slowly and it will say not charging. You should use the power adapter that came with the iPad and plug the adapter into  a wall socket for the most efficient way to charge.
    This artcle will explain it
    http://support.apple.com/kb/HT4597

  • "Not Charging" even though light is green

    My MacBook Air just stopped charging. The power is connected, and is showing a green light but the icon in OS X shows "Not Charging". It will only run off AC power. I have tried resetting the PRAM multiple times and restarted a bunch of times as well.
    I'd hate to have to take this in to the Apple Store, but do you guys have any ideas I could try before taking it in? Thanks in advance!

    Yeah, there's definitely something wrong than I am afraid to say.
    With ours, when it says 'not charging' it DOES power the system fine (i.e. does not discharge the battery!) and the battery does keep charge.
    It looks like a call to AppleCare or the AppleStore is in order; they should replace your battery!
    cheers
    dan

  • My macbook 13" black is not charging, even though the light is green

    My Macbook 13" black (early 2008) is not charging. The charger indicator light turns green immediately when I plug it in, but the charge remains at 0%. It has a charge cycle of 207. I've tried calibrating it but to no avail. Can someone help?

    Did you check your battery with an application, called Battery Health?

  • My iphone wont charge even though it says its charging and it wont turn on

    MY iphone died and its says its charging but now it wont even turn on please help

    Howdy Littledogs1234, 
    We've an article (linked below) that can help get your iPhone to power on.
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on
    https://support.apple.com/en-us/HT201412
    All my best,
    Allen

  • IBook will not download even though it says it has already downloaded

    Hi everyone,
    I'm having an issue with a couple of iBooks I have recently downloaded. The iTunes store says that these books have downloaded already, however I cannot open them on my iPhone because it says that they are still downloading. Because I downloaded these books about a day ago, they should have completely downloaded on my phone by now; yet, my phone says there has been no progress in downloading the items. I've tried everything, from restarting and restoring my phone, to deleting the file and then redownloading it but nothing is working. I am having this problem with a couple of iBooks, but not ones that I purchased previously. Anyone have any advice? I'd very much enjoy reading books that I bought...
    Kind regards,
    Song02
    P.S. I should mention that I have the latest software for iTunes, iBook, and the iPhone, so I don't believe the problem is due to old software.

    Hey Caseyb1tx,
    I'd take a look at the following two articles to see if they can resolve the issue you're experiencing:
    iTunes: Downloading iTunes for Windows using Internet Explorer
    http://support.apple.com/kb/TS3212
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/ht1926
    The File Download window will ask you to Run or Save the iTunes file you are downloading, try choosing each option to see if one works over the other - if you Save it, the iTunesSetup.exe file is saved onto your computer, so look where it is saving to and open the file from there to install iTunes.
    Have a good one,
    David

  • Canon printer not printing even though query says "printing"

    I am having problem setting up my printer (Canon MF4350d) with Mac.
    I installed the printer by using the disc provided with the printer. Everything went fine. When I try to "print" I see the printing query, and it even says x% is sent over and such. But… when in fact, nothing is actually being printed out at all.
    I looked at the following setting:
    Printer & Fax -> Option & Supplies -> under the tab "Driver" I have Generic PCL Laser Printer selected because my printer model is not on the list. I don't know if that might be the reason…
    My printer says Canon MF4320-4350
    I have Mac OS 10.6 Snow Leopard
    I looked up in the other thread (Click here: http://discussions.apple.com/thread.jspa?messageID=12440612#12440612)
    I don't see the UFR2 folder under Canon :/
    Please help.
    Thank you in advance.

    Lin365 wrote:
    I looked at the following setting:
    Printer & Fax -> Option & Supplies -> under the tab "Driver" I have Generic PCL Laser Printer selected because my printer model is not on the list. I don't know if that might be the reason…
    This will be the reason. The MF4350 does not support the PCL or Postscript printing languages. You need to use the proprietary Canon UFRII driver. Delete this print queue as it will not work.
    I looked up in the other thread (Click here: http://discussions.apple.com/thread.jspa?messageID=12440612#12440612)
    I don't see the UFR2 folder under Canon :/
    Then this would indicate that you have not installed the Canon UFRII driver. Rather than using the provided disc I suggest you download the UFRII driver from the [Canon web site|http://www.usa.canon.com/cusa/support/consumer/printersmultifunction/imageclass_series/imageclassmf4350d#DriversAndSoftware]. After you download and unpack the file you can run the installer which will create the UFR2 folder under the Canon folder.
    Once the UFR2 driver has been installed you can then select to add the printer, this time ensuring the Print Using menu shows the MF4350. Note that when you do select the printer you will get a prompt stating that the driver is not installed. Ignore that and open the Print Using menu and click 'Select printer software'. This will present a list of installed drivers and a search window. Type MF43 and you will see the MF4350 UFRII driver in the list. Select it and OK and then click Add to complete the new print queue creation. Now try printing - this should get a lot further than the previous Generic PCL.

  • My phone will not charge even when it says it is

    New problem with my phone!
    ok so i plugged my phone in the charger when it was around 40% and when i came back 5 min. later it was then at 38%. I had to go and when i got back home i plugged it in the charger around 5% and it went down all the way to 0% but was still on because it was in the charger. It popped up to 2% but then started decreasing again. I took it out of the charger and let it die and reset it. when i plug it in, it says that it is charging, it just isn't doing it. Its been dead but on the charger for about an hour and still is dead. I have tried different plugs, cables, plugging it into my mac. etc. HELP ME!

    Hey jenntoth14,
    I'd look at the the "Power/Battery" section in the following article and go through the troubleshooting steps within:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Have a great day,
    Delgadoh

  • Once i updated to firefox 4 - it simply will not open even though it says its running as a service in taskmanager - help

    once i ran the new update and reboot, firefox 4 never opened, the browser screen never appeared yet when i run it it appears in my task manager as though the service is running... help

    On your Mac you download the latest version through the App Store, not the iTunes Store. The iTunes Store gets you the iOS (mobile) version. The App store gets you the OS X (Mac) version. They are two separate apps.

  • I recently purchased an album but a few of the songs do not play even though it says they are there. How do I get these songs to play?

    I bought an album on the iTunes store and 3 of the songs do not work on my iPod or in my iTunes library...How can I fix this problem?

    You can retrieve your songs from the iPod using something like Senuti.
    It's a program that transfers music from iPod to iTunes on a Mac.
    When you've got a copy of those songs on your computer, then you can restore the iPod.

  • JUST UPGRADED TO FIREFOX 4 AND NOW JAVASCRIPT NOT ENABLED EVEN THOUGH IT SAYS IT IS

    when I enter data on a website I get this response...previous to firefox upgrade it was ok
    We have detected that your browser does not support JavaScript or it is disabled. This site requires JavaScript to be enabled to function correctly.
    If you continue to use the site without JavaScript we cannot guarantee that it will work correctly.

    I just had a similar problem and it reminded me of trying to install a logitech wireless mouse a while back. Nothing I could do to make it recognize the driver... until I ran across a website that told me that antivirus and firewalls might prevent it. So... AVG Free just updated itself earlier today... FF4 would only startup once after reboot, then start and show in task mgr but no window(s)... Uninstalled AVG new version. FF4 starts up every time. Reinstalled older version of AVG Free and now everything seems to be OK again. Hope this helps!

  • Reset password does not work even though it says it has been reset

    I bought apps under a previous user ID that was subsequently changed to my mobileme ID when I joined iCloud. Now the apps purchased under the old ID can not update. I have reset the password under the old ID several times and each time get the reply that my password was successfully reset, but still can't log into my account under the old ID and can't update those apps. Help please! thanks

    Or http://forums.adobe.com/thread/867968

Maybe you are looking for

  • Ipod unrecognized

    I have had my Ipod Shuffle (2nd gen.) for about half a year. It has worked fine for the 6 months until now. When I put my ipod in the dock I keep on getting error similar to: "USB device not recognized by Windows and will not function properly....."

  • Payment through cost center

    Hello, how can we make payment to the vendor through cost center? thanks.

  • Need the Oracle Standard APIs for iExpense

    Hi , Can you please let me know the list of standard APIs that can be used for iExpese. The requirement is that we need to create new OAF pages which insert data into iExpense Tables and also we need to do validations like the standard functionality

  • Java access modifiers

    I still confuse with this. The difference between both keywords is just subclass can't access and override 'private', so as if class 'DerivedClass' doesn't have the private method (although implicitly they have). Subclass can access or override metho

  • Audio Playing before Waveforms? CS6

    I'm not exactly sure how to search for this exact problem. If you take a look at my screen capture, my audio is playing 4 frames before the waveforms start. Here is how I got to this point... 1) Recorded 2 system audio 2) Started a sequence for my in