Iphone 5s not sending or receiving mms

I Just got 2 new iphone 5s and neither one will send or receive MMS messages. Verizon says they are looking into it. Is anyone else having this issue?

Sending MMS is a carrier feature.  You'll have to deal with Verizon.

Similar Messages

  • IPhone 5 not sending or receiving mms on vodafone

    My iphone 5 is not doing the whole mms thing on normal texts, will only send pics via iMessage. Vodafone blame apple, seemingly apple will do a software update.
    I have tried the new settings link on vodafone site but still nothing.

    Was it working before and just stopped working? Has it ever worked using the Nano-SIM that's now installed in your iPhone 5?
    My first guess would be that they do not have your account properly provisioned. I'd call them back and escalate the call until you get someone who understands the definition of the word "provisioning". The drones who answer the phones can look at your account and see what you should have. They can not look at the provisioning on your line to see what you actually have.

  • TS2621 I did set up my email on my iphone, but i deleted the account. I tried to set it back up but my iphone will not send or receive emails.

    I  did set up my email on my iphone, but i deleted the account. I tried to set it back up but my iphone will not send or receive emails with the new setup.
    I started again 3 times...already!!
    Tom

    Its OK I gave up and turned off my iphone and turned back on and its OK now.

  • IPhone 5 not sending or receiving texts to iPhone 4

    iPhone 5 not sending or receiving texts to iPhone 4

    if they use the same appleID then you need to turn of iMessage otherwise it would be like sms'ing yourself

  • IPhone will not send or receive group messages

    I recently got an iPhone because I needed to be able to group text with my boss and coworkers. However, upon getting a brand new iPhone 4s (Verizon) I discovered that my phone still does not send or receive group texts. I have turned on group messaging so I should be receiving them. Any ideas on what is wrong? Is it something I can fix or do I need to go to the Apple store?

    Make sure MMS is On in Settings > Messages.
    If that doesn't work, take a look at this -> iOS: Troubleshooting Messages

  • Verizon iPhone 5 not sending or receiving texts. iMessage worked for a day then stopped or messages were severely delayed.

    New iPhone 5 on Verizon will not send or receive texts. In the beginning iMessage worked for about a day and then messages started to be delayed by hours. Eventually even these messages were not being sent. Reset network settings followed by a soft re-boot land still no change. Any ideas?

    For iMessage problems, try this:
    - Sign out of iMessage
    - Reset your network settings. Settings>General>Reset>Reset Network Settings
    - Sign back in to iMessage
    Best of luck.

  • IPhone 5s will not send or receive mms/group messaging

    Hello,
    I recently got a new iPhone 5s for my birthday. Before I had a iphone 4. My carrier is verizon
    I had never been able to send pictures to friends who have non iphone phones. I also was never able to receive a group message with people who have non iPhones and iPhones. When I try to send a group message including non iphone users, it sends all messages independently. I have tried everything from turning iMessage and mms on and off to taking out my SIM card. My friend who has an iphone started a group chat with users of iphone and non iphone, though I am still not able to receive the messages even with a new phone and a new SIM card. Is this a problem with verizon? Even so my friends who receive the group chat have verizon and still get the messages. Please I need to fix this because it's extremely aggravating that a simple group messaging function does not work and that no one so far can give me answer on how to fix this. Thanks.

    Contact Verizon. Group messages in iOS send as MMS messages, which is the same thing used to send picture messages. Your account is not provisioned properly (or you do not have a plan that includes MMS messaging).

  • Blackbery Bold does not send or receive MMS messages

    When I receive an MMS it says Not Retrieved Yet and when I click "download now"  it says "receiving content" but it is not downloaded. I have reset the device by removing battery and SIM card. I confirmed with my provider that I have the ability to receive MMS. Everything is checked to receive MMS messages. I also cannot send an MMS. It attaches a pic but cannot send. I receive SMS texts.

    Hi and Welcome to the Community!
    With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
    1) Register HRT
    KB00510 How to register a BlackBerry smartphone with the wireless network
    Please wait for one "registration" message to arrive to your Messages app
    2) Resend Service Books
    KB02830 Send the service books for the BlackBerry Internet Service
    Please wait for "Activation" Messages, one per already configured email account, to arrive in your Messages. If you have no already configured email accounts, please wait 1 hour.
    3) Reboot
    With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
    See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
    Hopefully that will get things going again for you! If not, then you should again contact your mobile service provider for formal support and potential formal escalation to BB for enhanced support.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • IPhone 6 not sending or receiving SMS Texts

    I activated my iPhone6 8 days ago.  Since activation I cannot send or receive SMS messages.  I can only iMessage with other iPhone users...so in a nutshell, I can't text with anyone who doesn't have an iPhone.  I'm up to date on iOS 8.2, I've deleted the contacts, re-added them, turned off iMessage and deleted the prior conversations.  Please help.
    Thank you,
    M

    Contact your carrier to have them check your account. SMS and MMS are a carrier function. It is possible there was a problem in the setup of your account with your new device. There are no settings on the iPhone dealing with SMS. The carrier has to handle that.

  • Anyone have any solution to problems with iphone 3G not sending or receiving email after the recent upgrade?

    Uprgaed yesterday & now can't send or receive emails.
    My account is set up using mobile me and was working fine until I installed the recent upgrade last night.
    It doesn't make any difference if I have wi-fi enabled or disabled.
    I have checked the stmp and inputted all the correct info i.e. username/password. No joy.
    Very, very frustrating

    try deleting the account and re-adding it.

  • IPhone 3GS not sending or receiving texts

    So, my phone hasn't been sending or receiving texts for about two weeks now. I did some research on the internet, and I already tried turning it on and off and turning 3G on and off. Also, my dad used to work for Apple, so I already knew to try resetting my phone, restoring it to factory settings, etc. It still isn't working. Is there anyone who knows how to fix it? Or if it can even be fixed?
    Thank you so much!

    No, I haven't. Should I check on that before I take it to the Apple store?

  • Moto X not sending or receiving mms via native messenger app, occasionally sends them, but does not receive them via hangouts.

    I've had my moto x for roughly 3 weeks.  It worked perfectly fine until yesterday morning, when it stopped sending mms via the native messenger app.  Frustrated, I restarted my phone, only to discover that now the entire native messenger app not longer functioned.  I switched to hangouts which will send sms messages, but only occasionally sends mms and will not receive them.  I'm not sure what is going on.  Any insight would be greatly appreciated. 

    Please make sure you have installed the update to 3.0, which recently came out... MANY bug mixes.

  • Why will my iphone 5 not send or receive picture messages?

    I have turned  off the imessages and also synced it with itunes as was advised by my mobile network, in addition to turning the phone off and on again but still will not work. Any suggestions?

    Does your carrier's plan allow MMS?
    MMS is a standard way to send messages that include multimedia content to and from mobile phones. It extends the core SMS (Short Message Service) capability that allowed exchange of text messages only up to 160 characters in length.
    Some accounts require additonal services (i.e. cost more) to make MMS supported on a device.  It all depends on your carrier.

  • Because the iPhone does not send or receive files via Bluetooth

    I can not get any files :/

    iTunes File Sharing
    Dropbox
    WiFi File Sharing apps from the AppStore (GoodReader, iFiles etc.)
    Google Drive
    Microsoft SkyDrive
    SugarSync
    iCloud (via compatible apps)
    File sharing functions built-in to various apps
    Those are the ones off the top of my head. There are more.

  • MMS is not sending or receiving on iPhone 5s and gets an alert needs to be activated.

    MMS is not sending or receiving on Iphone 5s and gets an alert needs to be activated. Wind Mobile set up the MMS settings the data works the texts work but not MMS.

    Cellular data is not used with SMS only. SMS are exchanged over the same network as calls. MMS with the iPhone requires cellular data. If you have MMS Messaging and Cellular Data enabled, the problem lies with your carrier.

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