IPhone 5s on recovery mode loop after water damage

A couple days ago I fell asleep and my cat knocked over some water on my desk, and my phone was submerged in maybe a tablespoon of water.
When I woke up I noticed there were water smudges inside the screen, but everything was working correctly so I just left it alone.
The next day my home button started acting up and not working, and today the home button pretty much does not work at all, and voice control keeps coming on every 10 seconds or so.
I decided to try to do a hard reset before taking it into the Apple store (probably a dumb mistake) and now it is stuck on a recovery mode loop.
I do the restore and every time it's finished, the phone tells me to plug it into iTunes again and that it's in recovery mode.
Do you think the water has totally messed up my phone and it won't come back on? The only thing that was messed up on my phone before I did the hard reset was the home button. Is there anything else I can do to get it back on? At this point I don't really care if I don't get my backup loaded, would just like to have a somewhat working phone.
Thanks.

Hi, djab12. 
Thank you for visiting Apple Support Communities.
Here are the steps on how to resolve update error 3004.
Errors 3000-3999 (3004, 3013, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes can't contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software isn't interfering with ports 80 or 443 or with the server gs.apple.com.
Follow these steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (go to "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you're using a proxy, try again without using a proxy.
Test restoring while connected to a known-good network.
Error 3004: If you're using a Mac, you may be able to resolve an error 3004 by quitting iTunes and using the following command in the command line: dscacheutil -flushcache.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
This could be related to the host file being modified.  Go to the section labeled Blocked by configuration: (Mac OS X/Windows) > Windows or Mac > The hosts file may also be blocking the iTunes Store.
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Cheers,
Jason H.

Similar Messages

  • How can i restore an iPhone 5 from Recovery Mode loop with broken lock/sleep button?

    Hello,
    I just tried to delete all my data from my iPhone 5 32gb iOS 7.0.4 (with not working lock/sleep button) to install iOS 8.0.2 and after that the loading bar appeared on the screen. When it finished, the iPhone rebooted and went into Recovery Mode loop and it is still in it (after 3 hours +). Also, iTunes doesn't detect the iPhone at all.
    I hope, the solution will be found, thanks.

    Any suggestions?

  • My iPhone 3Gs is stuck in Recovery Mode. My phone has never been jailbroken. What can I do to get it out of the Recovery Mode loop?

    My iPhone 3Gs went into Recovery Mode yesterday when I got home. When I plug it into my computer iTunes opens and gives me this message "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes." I click the "Restore iPhone" button and wait while iTunes reinstalls the software on the iPhone. As soon as the install is done, I get the same message again "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes." I'm stuck in a Recovery Mode loop. How do I get out?
    This iPhone has never been jailbroken. After a litte research on line I saw some people got stuck in Recovery Mode after a jailbreak, but this is not the case here. Please help.

    Hi domaley,
    If you are unable to restore your iPhone from Recovery Mode, you may find the following articles helpful:
    iOS: Troubleshooting update and restore issues
    http://support.apple.com/kb/TS1275
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    Regards,
    - Brenden

  • Endless "Recovery Mode" loop on my iPhone 5.

    Last night I decided to update my iPhone 5 to iOS 7.0.3. I connected my phone to my PC using the lightning cable and opened up iTunes, which prompted me to update my iOS. I hit "Cancel" so I could do a sync and backup before updating (as I always do). I then went back to the phone summary page and clicked the button to update the phone. It took about 40 minutes to download the update and after it downloaded, it failed. My phone went into Recovery Mode (picture of cable pointing to iTunes symbol). The summary page now prompted an alert saying that it has detected a phone in Recovery Mode and will need to be restored before being used. I hit "Ok" and then hit the "Restore iPhone" button.  I got the warning that all data will be lost and I agreed to the terms of iOS 7.0.3 etc. The download then began. At the end of the download, nothing happenes at all. No error message appears. The phone screen simply goes black and then the Recovery Mode screen appears again. Once again, I am prompted to restore the phone. I have restored six times now and everytime it does the same thing. It is an endless loop.
    I have tried different methods such as using a different lightning cable, different USB ports on my PC, and holding the power button and home screen to force it out of Recovery methods. My wife has the extact same phone and hers updated fine on my PC.
    Any suggestions?

    akorman     Feb 9, 2014 8:21 AM 
      Re: Endless "Recovery Mode" loop on my iPhone 5.  in response to MFothy      
    I was having this same problem (endless recovery mode loop) but I also have a broken Home button, so I'm not able to enter DFU mode. The fix for me was to go through the recovery, but after it restores the firmware, iTunes will tell you to leave the phone connected to your computer while it reboots.
    If I leave it connected, the phone re-enters recovery mode. But, if I unplug the phone at this point (during the reboot) the phone goes to the Welcome screen and I can set it up again. If I try to restore from the iTunes backup, I get put back into recovery mode, but if I restore from iCloud backup, everything works.
    So, in short:
    Plug in the phone, start the recovery
    After firmware is installed (while the phone is rebooting), unplug from the computer
    Restore backup from iCloud, not iTunes
    I have been messing with this for hours now, I finally came across your response. This worked like a charm, thank you so much!!!

  • [HELP] Recovery Mode Loop - iPhone 5

    Dear all,
    Kindly help me. I'm trying to exit this ***ty Recovery Mode Loop. It is driving me crazy.
    Here is the story:
    Yesterday, I was updating my iDevices to the latest 6.1 iOS. When I tried to update my Mom's iPhone, suddenly, the iTunes sync logo appeard.
    I synced it with iTunes, and it gave me this message: "Your iphone is in Recovery Mode",
    I clicked "Restore iPhone"
    But after I had downloaded the latest update, the iPhone doesn't want to restore.
    I tried to Power it off, but it brings me back to the Recovery mode continuosly.
    It was never jailbroken (as there is no jailbreak for iPhone 5) + I have looked thru google but found nothing that helps!
    I tried (iREB and iRecovery and TinyUmbrella) all of them failed at putting the iPhone back to the normal state or to DFU mode.
    HELP!
    Thanks.

    Hi there nxtbardi,
    I would recommend taking a look at the troubleshooting steps found in the article below. If you used a computer to initiate the update, there is a possibility that the device created a backup before updating.
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    -Griff W.

  • Iphone 4 stuck in recovery mode loop (non-jailbroken)

    This is frustrating me to no end!! I tried to update my iphone 4 to IOS6 via itunes, didn't work because my mac needed at least itunes 6.3.1 but it said everything was up to date. So i tried using a newer mac with an updated itunes, failed after about an hour, & got stuck in the recovery mode loop. Everytime i try to connect to itunes & restore my phone to update, a message pops up saying "could not be restored. this device isn't eligible for the requested build". I've been watching youtube videos for about this for an hour now, nothing. I'm about to go insane, so if anyone has any idea of how i can get out of the loop, that'd be great!!

    Apple doesn't fix phones they replace them.
    The iPhone warranty is NOT international.  You need to return the phone to the country in which it originated (the EU is considered ONE country for warranty purposes)

  • I finally got my iphone out of recovery mode, after 7.1.1 but now it won't accept my Icloud info and states "An error occrured while trying to save the Icloud account?" What do I do????

    I tried updating my iphone 4 to 7.1.1 and it went straight into recovery mode.... I finally got my iphone out of recovery mode, but now it won't accept my Icloud info and states "An error occrured while trying to save the Icloud account?" What do I do????

    Same situation. I installed iOS 8 beta 4 on my iPhone 5 and a few days later my iCloud account disappeared. My contacts and calendar entries are gone.
    My Mac Mini and MacBook do sync as they should with iCloud.
    When I try to log in to iCloud on the iPhone (the username shows "[email protected]" and password shows "required"), I put in my username and password and tap "Sign In", It says "Verifying" at the top and after a while checkmarks appear next to my username and password. Then I get an error message saying "An error occurred while trying to save the iCloud account". If I tap OK the message goes away, leaving my username and password intact (checkmarks are now gone). If I tap "Sign In" again I get a message saying " '[email protected]' is Already Added. This iCloud account has already been added to your iPhone". If I go back to Settings and then go into iCloud again it's not set up and appears as I stated at the beginning of this paragraph.
    Nothing works and the sync does not occur. Contacts are empty and Calendar has no entries.

  • IPhone 4 Recovery Mode Loop PLEASE HELP ASAP

    My iPhone 4 is stuck in a Recovery mode loop ever since I updated to iOS 6. I am using a mac running 10.8.3 with the latest iTunes. When it is connected to my computer iTunes pops up and says "An iPhone in recovery mode has been connected, you must restore this iPhone before it can be used with iTunes." Then I click restore and update and it goes through with the whole process then i get the unknown error -1 and an iPhone that is still in recovery mode:(
    Any help would be greatly appreciated.
    Thanks

    I called them and they said that they needed my serial number wich i do not have because my device is in recovery mode.

  • My iphone 5 is stuck in recovery mode loop for 3 days, can i recover my data before restoring the phone?

    My iphone 5 is stuck in recovery mode loop for 3 days, how can i fix this? I have attempted to reboot by pressing the home and power key at the same time. I have also tried to put in DFU mode and then plugin to my Mac and computer is not recognizing device in itunes.

    i have icloud setup - but my computer broke so i could not plugin to backup to iTunes

  • My iphone is in recovery mode and when i try to restore it, its doesn't go all the way threw the happen right after i try to upgrade my phone. what do i do HELP ME!!!

    my iphone is in recovery mode and when i try to restore it, its doesn't go all the way threw this happen right after i try to upgrade my phone. what do i do HELP ME!!!

    Hi, are you doing it through Settings or via iTunes? If doing it through Settings, try plugging it in via USB and updating with iTunes. Hope this helps.

  • Fix iPhone 4S in recovery mode after updating from IOS5 to 6.1.3

    How do i get my iPhone 4S out of recovery mode without losing all my data? I am not very tech savvy and too scared to do anything without instruction. My phone went into recovery mode when updating from IOS5 to 6.1.3 (or whatever was the latest yesterday). Oh how I wish I hadn't. I think I want my IOS5 back!
    Can I use Google Maps on 6.1.3?

    Okay I have read that info but the iTunes sreens I am experiencing has different messages.
    1st = iTunes has dectected an iPhone in recovery mode. You must restore the iPhone before it can be used in iTunes.
    2nd = iPhone is in recovery mode. Restore
    3rd = Are you sure you want to restore the iPhone "iPhone" to its factory settings? All of your media and other data will be erased, and the newest version of iPhone software will be installed.
    iTunes will verify the restore with Apple. After this process is complete, you will have the option to restore your contacts, calendars, text messaes and other settings.
    .. now will my music, apps and photos be saved too? Here are the three messages.. you can see that the iTunes settings/screen configuation is not like those in the tutorial in the link. There is nothing in my "summary" and no restore to back up shown at this point. So I am wary to proceed.
    Thanks again to my helpers. Also I don't mind if the whole update was aborted.

  • HT1414 Mine keeps on saying that the device could not be restored, "an unknown error has occurred (2001)"!! Guess it's stuck in that dreaded "iPhone Recovery Mode" loop. The question is, which way out??? How do I get it out of the recovery loop??

    Mine keeps on saying that the device could not be restored, "an unknown error has occurred (2001)"!! Guess it's stuck in that dreaded "iPhone Recovery Mode" loop. The question is, which way out??? How do I get it out of the recovery loop??

    A quick Google search for Error 2001 would indicate that this occurs when you have a jailbroken phone or were trying to downgrade iOS. Is that true for you?

  • My iphone 4 currently at ios 7.1.. suddenly my iPhone entered into recovery mode without any reasons.. i tried using iTunes restore the iPhone.. after the process finished... I still stuck at recovery mode. any idea?

    currently at ios 7.1.. suddenly my iPhone entered into recovery mode without any reasons.. i tried using iTunes restore the iPhone.. after the process finished... I still stuck at recovery mode. any idea?

    i have tried to restore via itunes as i would have usually, half way through i get an error code 3194 pop up.....and yes i do back up.
    Thanks for your help but i've already tried this a couple of times.

  • Iphone stuck in recovery mode after restoring

    Ok, so I was having the "searching..." signal for a long time, and then I decided to restore, after the restoration was done the iphone entered into recovery mode, i tried restoring again many times with no success, itunes keeps giving me an error (-1). The iphone is not jailbroken.

    i really dont know what can cause it... best guess, somehow the iOS is not being saved correctly on the device...
    im going by this BTW     http://support.apple.com/kb/TS3694?viewlocale=en_US

  • I updated to ios5 on another computer because i was stuck on the recovery mode loop but now the problem is that when i try sync to my current one iphone does not show up or sync at all.. any ideas? gonna try uninstall right now..

    I updated to ios5 on another computer because i was stuck on the recovery mode loop but now the problem is that when i try sync to my current one iphone does not show up or sync at all.. any ideas? gonna try uninstall right now..

    There is no way to consolidate iTunes accounts.
    Setting up an iPhone has never required creation of a new Apple ID.
    You've apparently purchased content with both Apple ID's.  Sign into the device with the correct Apple ID and sync the content.

Maybe you are looking for

  • Analogue video capture

    I am soon to be switching from PC to Mac mini (as soon as it is delivered). I will be using this mainly for DV video editing using iMovie, however some of my video footage is on the Hi-8 format. Will the "Belkin USB2 DVD Creator" work on the Mac for

  • Can I move my old iPhone 4 to another account in the same family plan

    I currently have an iPhone 4 and a 3GS on the same family plan.  I would like to upgrade to the 4s (with a new 2-yr contract) and replace my old 3GS with my old 4 (without re-upping for 2 more years for the privilege of swapping old phones).  Is this

  • FCE HD 4

    Does anyone know how to transfer a video edited in FCU HD 4 to the web gallery. I can transfer photo and video from iphoto or imovie. Having no luck with FCU HD 4 video.

  • I have been using my printer for APPS and now it wont print documents and ordinary printing

    Could you tell me why my photosmart all in one printer will not print normal documents and files from my pc or other device I have just been usong the apps on it to try out but now will not print out anything else like normal things from my computer

  • Sun.io.MalformedInputException

    I am trying to open a java source code in Oracle JDeveloper 9.0.3.1 and am receiving this exception! What does this mean? I am able to open the same java source code in any other normal text editor! Is this a JDeveloper bug? sun.io.MalformedInputExce