IPhone 5S opens in Windows Explorer but doesn't connect to iTunes?

When I plug my iPhone 5S into my computer it opens in Window Explorer so that I can access my photos, but it doesn't open in iTunes. iTunes and my iPhone are both completely updated (iOS 7.0.5 and iTunes 11.1.4). I have restarted my computer and I have done a hard reset and nothing has worked. I haven't had this problem until now. It charges and all, but it doesn't register in iTunes. What can I do?

Ann
You can probably safely skip straight to Step #5 in If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support
ÇÇÇ

Similar Messages

  • The new iTunes 12 does not have a rent tab. I've downloaded two movies which appear in the Movies folder on my Windows Explorer but not in the actual iTunes programme itself. Completely frustrating!

    The new iTunes 12 does not have a rent tab. I've downloaded two movies which appear in the Movies folder on my Windows Explorer but not in the actual iTunes programme itself. Completely frustrating! Where can I find these two movies to watch? It asked me once it was downloaded if I wanted to watch it but I wasn't ready to and now can't find where to play these again.

    When iTunes/iPod sync process failed due to timeout, the iPod, has only the initilaised  filesytem structure at the start of the Sync.
    The timeout failure could be due to
    Bad hardisk - do the iPod disk diagnostic, refer to this excellent post by tt2
    Slow USB port or resource - Dont use any USB hub, disconnect all other USB devices while syncing
    Timeout due to Antivirus or other plugins - disconnect from Internet and stop the Antivirus or monitoribng software if you are syncing.
    Preferably stop doing other things while syncing this ancient device, which the latest iTunes designer, think will soon be extinct.
    Have a nice day!

  • HT1199 installed itunes on windows 7 , but does not connect to itunes stores and gives error 0x80090318,can U help please

    Can you help me here please.I've installed itunes ,my computer's OS is windows 7, but I cannot connect to itunes stores and an error 0x80090318 pops up. Dont know what to do! i did unistalling many times and reinstalling again but the same thing happens.

    try this:
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/HT1923
    HT1925: Removing and Reinstalling iTunes for Windows XP
    http://support.apple.com/kb/HT1925
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    good luck

  • Hi,my iphone 5 is not getting charged,but i can connect to itunes in usb.but when i put for charging it is is saying this accessory may not be supported,please help

    my iphone5 is not getting charged,but if i connect to my computer via usb i can use itunes and other all functions.normally if i connect it is charging battery also,but now it is not charging .it is saying this accessory may not be supported and the cable iam using orginal apple cable, alsoiam loosing my battery percentage.please help me

    Hello beenafromgbr,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Troubleshooting iPhone, iPad, and iPod touch accessories.
    http://support.apple.com/kb/ts2634
    Best of luck,
    Mario

  • Yosemite iphone call rings on recipients phone but doesn't connect

    Hi, I'm running yosemite GM and iOS 8.1.
    When I try to place a call, Yosemite shows a called failure message.  The recipient's phone rings and they can pickup.  But the connection is dropped on my side.
    Similarly, when I receive calls, my Mac rings, but when I click the answer button, I get a call failure message.
    Troubleshooting steps I have taken:
    1) Log out and back into icloud on the mac and phone
    2) Log out of icloud on imessages
    3) Made sure that my mac only had one active network interface
    Thanks for any help you can provide.

    Hi Anis@Sharjah,
    Thanks for the question, and welcome to Apple Support Communities.
    The following article may provide a resolution to your issue:
    iPhone: Troubleshooting a cellular data connection
    http://support.apple.com/kb/TS3780
    Follow the instructions below for assistance with troubleshooting cellular data issues on your iPhone. After performing each step, please test to see if the issue is resolved.
    1. Toggle airplane mode: Tap Settings, turn airplane mode on, wait three seconds, and then turn off again.
    2. Restart your iPhone.
    3. Ensure that your software is up to date:
              - Check for a Carrier Settings Update. Tap Settings > General > About.
              - Check for an iOS Software Update. Tap Settings > General > Software Update. Note: Some updates may require a Wi-Fi connection.
    4. Remove the SIM Card and reinsert it. Allow the iPhone to acquire the network again.
    5. If your SIM card has SIM PIN enabled, try toggling it off: Tap Settings > Phone > SIM PIN.
    6. Try another location. If a different location works, but the original location still does not, contact your carrier to report the issue.
    7. Reset network settings: Tap Settings > General > Reset > Reset Network Settings.
    8. Restore the iPhone as new.
    9. Contact your carrier to:
              - Verify that the iPhone is properly set up on the account with the appropriate, current data plan.
              - Verify that there are no account-related blocks.
              - Find out if there are specific error messages in the carrier logs that could help determine why the issue is occurring.
    If none of the above steps resolves the issue, contact your carrier, make an appointment at an Apple Retail Store, or contact AppleCare to troubleshoot further.
    Thanks,
    Matt M.

  • I have my iphone 5 plugged into my laptop but it isnt openin in itunes so i cant sync it, what do i do

    i have my iphone 5 plugged into my laptop but it wont connect with itunes, what do i need to do?

    Have you tried reinstalling iTunes?
    If this doesn't work maybe you have a faulty USB cable or drivers problems.

  • HT2953 I have an hp dvd ram gh60L DVD Drive. It shows up in Windows Explorer (Windows 7), but doesn't show up in itunes.  Can someone suggest a fix, please?

    I have an hp dvd ram gh60L DVD Drive. It shows up in Windows Explorer (Windows 7), but doesn't show up in itunes.  Can someone suggest a fix, please?

    Hello b0nvivant,
    Thank you for providing so much information about the iPod issue you are experiencing.  I found an article with steps to take when your iPod is recognized in Windows Explorer but not in iTunes:
    iPod: Appears in Windows but not in iTunes
    http://support.apple.com/kb/TS1363
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Cannot delete exe files - The action can't be completed because the file is open in Windows Explorer

    We have received 3 new computers with Windows 8.1. All of us 3 have the same problem: we cannot delete exe files with message "The action can't be completed because the file is open in Windows Explorer"
    For example, I download skypeinstall.exe on desktop, install the program correctly and then try to delete the file: file is in use by Windows Explorer, cannot be delete.
    We reboot computer, we are able to delete the file. But, if I restore the file from the recycle bin on the desktop, I cannot delete it again until I reboot the PC. I used ProcessExplorer to see what is locking it and I can see 5 instances of explorer.exe
    locking the file.
    I can always reproduce the same way:
    1-Reboot
    2-Delete exe file
    3-Restore file
    4-Delete stop working and 5 explorer.exe handle are locking it.
    I have tried the following so far after reading multiple threads:
    - De-activating Windows Search service
    - Activating User Experience service
    - Deleting from command prompt (no success)
    - In folder options: inactivate display icon on thumbnail and activate always display icons, never thumbnail
    - Changing folder view (contents, detail, small icons...)
    - Using Lock Hunter - not working until reboot
    None of these worked.
    We all have Windows 8.1 with Crucial SSD drive, could the problem be linked with the SSD drive incompatibility?
    Any help would be appreciated.

    Hi,
    Please try to make a clean boot for your system, then check if this problem resolved.
    Clean Boot: http://support.microsoft.com/kb/929135
    If problem persists, try to open Resource Monitor to check handle of Explorer.exe, if there any exception, end them for test.
    Roger Lu
    TechNet Community Support

  • IE 11 - Sharepoint open in windows explorer not working

    In my IE 11 - Sharepoint open in windows explorer don't work.
    It appear always error message "Your client does not support opening this list with Windows Explorer"
    Already installed FIX ( http://support.microsoft.com/kb/2846960)
    Restart laptop
    Then Sign in to the SharePoint Online site with Keep me signed in option
    But still dont work.
    This happens in all libraries. This issue happens in our corporate intranet. I had this issue in another laptops but with the Microsoft FIX and following all that steps, it solved.
    But for whatever reason now i have 2 machines that even after applying the same Fix and steps still continues not working.

    Hi,
    From your description, my understanding is that you cannot use “open with explorer” in 2 machines in your farm.
    If you have installed Desktop Experience feature in your environment, please add your SharePoint Server(http://spserver) to Local intranet site with steps below:
    Open “Internet Options” menu.
    Click “Security” tab.
    Click Sites.
    Click Advance.
    Enter your SharePoint Server, click Add.
    Close and apply.
    Restart your browser, and test your issue.
    You also could refer to this article:
    http://blogs.technet.com/b/asiasupp/archive/2011/06/13/error-message-quot-your-client-does-not-support-opening-this-list-with-windows-explorer-quot-when-you-try-to-quot-open-with-explorer-quot-on-a-sharepoint-document-library-in-office-365-site.aspx.
    Best Regards,
    Vincent Han
    TechNet Community Support
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
    [email protected]

  • Open with window explorer option is not showing in IE11 Browser.

    Hi,
    I am using SharePoint 2007 application and I am having full access for the site. I opened the application in IE11 browser but the option "Open with windows explorer" is not showing.
    I added the site in trusted sites and compatibility views but there is no luck.
    Kindly help me anyone on this.
    Thanks,
    Ashok

    https://social.technet.microsoft.com/Forums/sharepoint/en-US/5d1a207b-7e75-4da8-8e12-adb31e0d7697/actions-edit-in-datasheet-and-open-with-windows-explorer-missing-i?forum=sharepointgenerallegacy
    If you're using the 32-bit version and still having issues, you may need to repair or reinstall Office so that the underlying Office DLLs (on which those browser features rely) are clean.
    http://sharepoint.stackexchange.com/questions/27319/how-do-i-enable-open-in-explorer
    You might be using 64-bit Internet Explorer. Switching to 32-bit IE caused the featured to become enabled. There was absolutely no indication in the application that this could possible be the cause. It was a shot in the dark.
    Mind: blown.
    The Plan Browser Support article on TechNet lists the supported browsers and limitations in "non- or partially supported browsers".
    It states the following among the limitations for 64bit IE 7, 8 and 9:
    Explorer view
    Removed in SharePoint Foundation 2010. Libraries that have been upgraded from earlier versions of SharePoint Foundation 2010 may still have Explorer views and these may not work.
    If this helped you resolve your issue, please mark it Answered

  • I have an old Ipod that won't show up on Windows Explorer but shows in Itunes., I have an old Ipod that won't show up on Windows Explorer but shows in Itunes.

    I have an old Ipod that won't show up on Windows Explorer but shows in Itunes., I have an old Ipod that won't show up on Windows Explorer but shows in Itunes.

    In iTunes, select the iPod in the iTunes sidebar, under DEVICES.  Over to the right, go to the Summary tab.
    There should be a checkbox that says Enable disk use.  Check it and Apply the change.  It should now appear in Windows, when the iPod is connected.
    NOTE:  When Disk Use is enable, you have to eject the iPod (in iTunes) before physically disconnecting it from computer.

  • TS1538 I can't connect my ipod4 to itunes 9 on windows vista but it appears in the pc but doesn't appear in itunes  can somebody help

    I can't connect my ipod4 to itunes 9 on windows vista but it appears in the pc but doesn't appear in itunes  can somebody help

    Yes
    http://www.apple.com/itunes/download/

  • 7th Gen iPod Classic was unplugged during sync, now it pops up in Windows Explorer, but not iTunes. How can I fix this?

    Okay.
    I have a Windows 7 x32 OS, and an 80gb Silver 7th Gen iPod Classic.
    So, I bought an iPod used off of eBay and I recently decided that 80gb was a bit too much, so I was going to resell it on eBay and buy a smaller iPod.
    While I was restoring it to set it back to factory settings, my computer shut off due to a power problem.
    Now when I plug it in, I get a message from windows saying "You need to format the disk in drive :M before you can use it. Do you want to format it?"
    It shows up in windows explorer as a Removable Disk, and it isn't being detected by iTunes. I plug it in the iPod says "Connected. Eject before disconnecting." with a symbol that it makes when it is syncing.
    I've tried putting it in disk mode, and it still will not detect it.
    Can somebody help me? I really don't want to be stuck with a broken iPod.
    If anyone needs or wants any more information before they can advise, please feel free to tell me what you need to know and I will post it!
    Thanks, and have a blessed day.

    Hello b0nvivant,
    Thank you for providing so much information about the iPod issue you are experiencing.  I found an article with steps to take when your iPod is recognized in Windows Explorer but not in iTunes:
    iPod: Appears in Windows but not in iTunes
    http://support.apple.com/kb/TS1363
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • After apple wiped my hard drive, my computer no longer recognizes my iphone 4.  It will charge, but doesn't show up in my sidebar or in itunes.  My computer says there are no software updates available.  I'm running OSX 10.5.8 and itunes is 10.3.1.

    After apple wiped my hard drive, my computer no longer recognizes my iphone 4.  It will charge, but doesn't show up in my sidebar or in itunes.  My computer says there are no software updates available.  I'm running OSX 10.5.8 and itunes is 10.3.1.

    After apple wiped my hard drive, my computer no longer recognizes my iphone 4.  It will charge, but doesn't show up in my sidebar or in itunes.  My computer says there are no software updates available.  I'm running OSX 10.5.8 and itunes is 10.3.1.

  • My Iphone 5s doesn't work. When i power on appear searching the sim card, but doesn't connect to the operator. Who can help me?

    Hy dear!
    My Iphone 5s doesn't work. When i power on appear searching the sim card, but doesn't connect to the operator. Who can help me? I reset the Iphone, but doesn't fix the probem.
    Thanks

    Hi dear!
    I'm very disappointed with Apple products! I was 15 days without my Iphone 5, because it stopped working and the had to be replaced by authorized apple. Then i bought an iphone 5s in two days it stopped working. Doesn't read the sim card. I call to Apple suport and discovery that the model A1533 is not warranted in Brazil and need to be replaced, because there is a hardware problem. In a moment i don't have anyone Phone. Why Apple does not send other equipment equal to authorized to exchange my Iphone, because in Brasil doesn't have the same model? I liked a lot this Apple phone, but i can't use, i have one brand new, but doen'st work. I don't have anybody in USA to exchange in one Apple store. Please help me!
    Thanks.

Maybe you are looking for

  • [SOLVED] Authentication with AP on 3.6.* with Intel Wireless adapter

    Edit 06/2014: Solved ages ago via 3.10+ Kernels tested: 3.6.2-1, 3.6.3-1, 3.6.4-1. After the latest kernel upgrade my wireless can't authenticate with my AP, wicd-gtk hangs on "authenticating" and then says "bad password". lspci -vnn | grep -i net 02

  • To add our own link in R12 common Region

    Hi, In our OAF pages we have common region which have the menu like Home Logout Perferences PersonalizePage. Our requirement is , we are developing one custome Page, we need have a link on this common region to access my page. like Home Logout Perfer

  • Suddenly can't click and drag within my playlists

    I can drag songs or podcasts to my playlist, but cannot organize them once they are in there. Also, previously I could drag them in a particular order, and achieve the desired result but that is no longer the case. Thanks for your consideration.

  • Error In ICSS Application

    Hi Expert,   I am new In ICSS apllication..I have some problem in login page.i am trying to open Icss Application using Url--https://dev1crm.ra.rockwell.com:52001/icss_b2b/init.do. above URL is running perfectly ,suddenly i got error like --" No acti

  • Connected to the LAN not to the Internet

    My iPod Touch connects to my WEP Linksys 2.4 GHz w/Speedboost wireless router, but I am not passing through to my Cable Modem and so cannot get on the internet. No router or DNS is assigned in the Wireless Networks on the iPod. I have DHCP selected a