Iphone 5s P key not working
The P key on my Iphone 5s is not working, tried to restore factory settings, but still not working,please let me know how I can rectify this problem, thanks.
Hello demontejames,
It may help to gently clean the sensor. Additionally, the following article provides steps that can help resolve issues with Touch ID.
Resolving issues with Touch ID
Verify that you are using the latest version of iOS.
Ensure that your fingers and the Home button are clean and dry.*
Note: Cover the Home button completely. Don't tap too quickly, don't press down hard, and don't move your finger while Touch ID is scanning. Make sure that your finger touches the metal ring around the Home button.
If you are using a protective case or screen protector, it must leave the Home button and the surrounding ring completely unobscured. If it doesn't, remove the case or screen protector and try again.
Tap Settings > General > Touch ID & Passcode > Touch ID and verify that:
iPhone Unlock or iTunes & App Store is enabled.
One or more fingerprints have been enrolled.
If one finger isn't working, tap Edit in Settings > General > Touch ID & Passcode > Touch ID > Edit to delete and then reenroll the finger.
If that finger still isn't working, try enrolling a different finger.
If you are unable to enroll any of your fingers, take your iPhone 5s to an Apple Retail Store, Apple Authorized Service Provider, or contact AppleCare for further assistance.
iPhone 5s: Using Touch ID
http://support.apple.com/kb/HT5883
Cheers,
Allen
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