Iphone 5s receiver /earpiece not working

My iPhone 5s' earpiece receiver is not working. :( i even tried troubleshooting provided by other threads but still no luck. :(
Does any of you having the same issue?

Hey RoviMat,
Thanks for the question. I understand that you are experiencing issues with the receiver on your iPhone 5s, and that you have already attempted some troubleshooting steps. I wanted to provide the following resource to you in case any steps were missed, and if not, so you can follow the last step to contact Apple for support and service options.
iPhone: Receiver and call audio quality issues
http://support.apple.com/kb/ts5196
Follow these steps to resolve the issue:
1. Increase the volume during the call.
2. Make sure nothing is blocking the receiver. If you're using a protective case or display film, remove it and try again.
3. Make sure nothing is plugged into the headphone jack or the dock connector.
4. Check the receiver opening to see if it is clogged with debris. If necessary, clean it with a clean, small, dry, soft-bristled brush.
5. Try another location with better signal. If the audio issue happens only when on a call, it could be due to the location.
6. If the iPhone is paired with a Bluetooth headset or a car kit, try turning off Bluetooth on your device. Learn more about troubleshooting Bluetooth connections.
7. Restart the iPhone.
8. Make sure your device is up to date.
9. If the issue is not resolved after restoring the iPhone software, contact Apple Support.
Thanks,
Matt M.

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