IPhone 5s recovery mode not working AND itunes wont connect phone!
I opened iTunes whilst my phone was plugged into my pc via USB and was told to update the software so I did.
During the process of updating I noticed my phone screen was an image of a usb pointing to an itunes icon.
I researched what the symbol meant and why i couldnt turn my phone back on and found out i need to do the recovery instructions.
THEY ARE NOT WORKING.
I have tried many times but iTunes is still not noticing that my iphone5s is plugged in.
PLEASE HELP ME!
Thanks.
Hello bekahxi,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Have a nice day,
Mario
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Dose your computer have the most recent iTunes on it? When you connect the iPad 2 to your computer what happens? dose iTunes tell you the iPad need to be restored?
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Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
And if necessary
iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
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iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
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Recovery Mode not recognized by Itunes PLZ HELP!
My IPhone 5S is in recovery mode but will not be recognized by Itunes? Any suggestion, i cannot simply reset my phone because i put it into Recovery because it was not restoring, the bar didnt move and hasnt moved at all for the past 2:30 hours. It was not being recognised by Itunes in the first place, then on i tried to reset it to factory default which did not work and was stuck. when i try to restart it just goes back to the loading bar which does not move at all. So i put to factory default and would not be recognised by itunes again, i have tried
1) uninstalling and Reinstalling itunes and apple support
2) Yelling at it with frustration in hopes it would work (Which obviously wouldnt work)
3) Restarting the Apple mobile support in the services of the windows pc and checking for updates for the itunes application
4) Updating the drivers for the IPhone in recovery mode but would not find any drivers to update with.
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Please help me, my phone is my life! :OTry placing the iPod in DFU mode and then restore.
Next try another computer
Last make an appointment at the Genius Bar of an Apple store.
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IPhone 5 recovery mode freezes on and on
Sorry for the big story, but it is a big problem:
While installing iOS8 my iPhone 5 froze (plugged in directly in MacMini).
I tried a lot, but nothing worked.
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iTunes version 11.4 (18) starts unpacking the software; prepares iPhone for restore; the Apple logo appears on the iPhone and the progression bar, but than nothing. iTunes shows: Waiting for iPhone. Once I even waited for 14 hours, but nothing.
So I unplug the iPhone and iTunes shows: "The iPhone [device name] could not be restored. An unknown error occurred [9]." Number 9 might have to do with security settings (but why would it show this when I unplug?). Turned of the firewall in OSX 10.9.5, problem not solved. After unplugging, the same display is shown on the iPhone (so no 'connect to iTunes' logo). It just stays like that for ages.
When I press the home and off button together for 10 seconds the screen goes black. After that it does not react to turning it on or off.
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Rebooting iTunes, reboot OSX, DFU mode, change USB port, restoring with and without SIM-card, using TinyUmbrella (did not work, changed original setting back), Redsn0w (did not work because Recovery fix does not support iPhone 5)
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See here -
Recovery Mode
http://support.apple.com/kb/HT1808
iPad not showing up in iTunes on a PC
http://www.apple.com/support/ipad/assistant/itunes/
iPad not showing up on a Mac
http://support.apple.com/kb/TS1591 -
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You may not get a response as you are shouting at everyone.
All caps indicates shouting, is considered rude, and is difficult to read.
Many will not read such posts.
Try turning off you caps lock and asking again. -
my iphone4 screen does not work and in order to restore it i have to turn of the "find my iphone" app. help!!!
It is not the app, it is Find My iPhone enabled with your iCloud account settings on the iPhone.
http://support.apple.com/kb/ph2702 -
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itunes wont connect to my device because it has a passode set. but i can not disable the passcode because my device is disabled. what can i do about it?
Put iPhone into Recovery Mode. Open iTunes on computer, connect iPhone to computer with USB cable, hold both home and power buttons for about 20 seconds until iTunes recognizes iPhone in Recovery Mode. Click the Restore button of iTunes.
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IPod Touch stuck in a cycle between Apple logo and loading sign, recovery mode not working.
I have a 4th generation iPod touch (I think it's 4th gen) and it is stuck in a vicious cycle. It started by just randomly crashing while I was using it (many of the apps were not functioning properly beforehand). It went to the Apple logo for a little while, and then went to a loading sign for a few minutes. Suddenly, the screen flashed white, and appeared to be turned off. Then it turned back on to the black logo, and the cycle began again. i have attempted many times to put it in Recovery mode, but when I hold the Home and Sleep/wake buttons, it "turns off" but only for a few precious seconds before beginning the cycle again.
Another thing, I never downloaded iOS 6 because I didn't want to lose the old YouTube app. That may be a hindrance.
At first I wondered if it could be a virus, but now I don't think so.
I am very sentimental about this iPod, and I have a lot of pictures and high scores on it that I would prefer not to lose, if possible, however, I'd rather lose that than the whole iPod. I will gladly go to the Genius Bar, but I wanted to see if anyone on here could help me out first.
Any ideas on how to get it working normally again?I helped someone earlier who had the same problem. https://discussions.apple.com/thread/3374810?
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I was trying to sync and update my phone with ITunes, about 5 minutes into the process everything stopped. Now the phone does not work, it will not turn on or off, the screen of the phone shows the Apple Logo and a straight line. ITunes seems to not "see" the phone. Suggestions??
http://support.apple.com/kb/HT3965
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Then you never really got into recovery mode, it can take several attempts. Read here:
http://support.apple.com/kb/HT1808
Or, login to iCloud.com from any computer, locate the phone, then erase it. -
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does anyone out there know how to resart when the i phone constantly asks to be plugged into i player and i player asks for you to get out of recovery mode?
Hello agardner37701,
I found some steps you can take when your iPhone is not recognized by iTunes when in Recovery Mode. I recommend reviewing the steps in the section titled "If the device is not recognized while in Recovery Mode" under step 5 in the following article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thank you for using Apple Support Communities.
Best,
Sheila M.
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