IPhone 5s shut down in the middle of the night.

My phone randomly shut off in the middle of the night, I'm not sure if it was just a glitch and won't happen again, but I want to make sure that it doesn't happen again. The phone was charging and I had to hold the power and home button down for about 30 seconds for it to turn back on. Could you tell me how to prevent this from happening again?

It's a computer, they're not perfect devices, sometimes they freeze. There's nothing you can do to guarantee it won't happen again. I would just ignore it unless it happens again. If it does, you can do the standard troubleshooting steps such as restart, reset, and restore.

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Hi, my iphone 4s shuts down randomly, Apple told me the phone is fine, I did a 2nd restore, deactivated iCloud, and no the frequency of shutting down is even more, any help please ?

Hi, my iphone 4s ios 6.0.1 shuts down randomly, Apple told me the phone & battery are fine as it holds a charge, I did a 2nd restore, deactivated iCloud, and now the frequency of shutting down is even more, any help please ?

It's almost impossible to say whether it's the battery or something else. If you're running 6.0.1 and you've done a restore and set it up as new, there are no other software updates to try.
If there's no Apple Store near you, contact Apple Care. If you can't wait for a replacement phone, you may be able to get an express replacement (they ship you the replacement before you ship them yours, but they will put a hold on your credit card until yours is in their hands).
http://www.apple.com/support/contact/

IPhone 4 shuts down on its own all the time. Sometimes restarts without ability to make calls, receive emails, and the wrong time. Only a restore fixes it. What can I try?

So my iPhone had a broken screen and back for a while, which may have something to do with this. I mean like missing peices. I realize this leads to corrosion and I may have a broken iPhone but this is a really strange problem. It's always shutting off on its own, sometimes in my pocket while locked and sometimes randomly while in use. For example the other day this started happening everytime I started safari. This happens all the time, I usually just restart it and it works for a while. Sometimes after shutting off a few times in a row, after restarting it will show the wrong time, screws up phone calls and says that it cannot locate the gmail server, or something to that extent (won't load emails). The phone calls are weird, I can't receive any. Any calls that are made from the phone, go through on the other side and ring for them, but won't ring or make a connection on my side, also I can't end the call when this happens, it responds to me pressing end by fading the screen to that graytone color that it does before ending usually but stays on that screen whenever you go back to it, only disappearing after reseting. Texts work, not in iMessage, and internet seems to work. The only thing that fixes this condition is a restore. The iphone has been turning itself off over the last 3 months and its been getting progressively worse. Recently its been pretty bad, and then the phone started to do all that weird stuff I've been talking about. That started about 3 weeks ago and has happened 4 times, the last two times relatively close together. This is really annoying and I can't afford to replace it. Do I have to live with it? What can I try? Should I maybe replace the battery? I took the panel off to look at it and the plastic around it was pitted possibly from being really hot.

Please don't respond with useless comments. I've already addressed the fact that my screen was broken a few months ago. My phone may or may not be broken beyond repair either way, as I said before I can't afford a new phone. It's a strange problem because from what I can tell no one else has posted the same problem anywhere I can find. Don't be a dickhole.

Iphone randomly shuts down and resets when using the music player

I have been listening to almost the same music list since i got the iphone 3gs at launch. When I upgraded to the latest iOS software, the phone now automatically shuts off and resets on certain playlists. I did a full restore, ddnt work. I even deleted and reloaded my cd's on there, but same issue and its getting very annoying to just have it reset every time some song plays. Anyone have an answer?? please help..

Hi there Julius Ita,
You may find the troubleshooting steps in the article below helpful.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Issue not resolved
My issue is still not resolved. What do I do next?
Contact Apple Support.
-Griff W.

Iphone 4 shuts down automatically even when rebooting with the home and power keys

My iPhone 4 shuts down by itself even though the battery is 40% charged. I tried the two button reboot (home+power key) at the same time, it starts first then it quickly shuts down again.
This has been going on for about 4 days in a row now.
Please help
Thanx
iPhone 4
iOS 7.1.2

Howdy asem18,
This article provides troubleshooting tips that can help you resolve the issue with your iPhone 4 restarting unexpectedly upon start up.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
If your device gets stuck during startup
When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
Make sure that you have iTunes 12 or later on your computer.
Put your device in recovery mode.
When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
Get more help
If you still need help after trying the steps above, contact Apple Support.
So long,
-Jason

Iphone 3gs shuts down & reboots on its own.

The 2 yr old iphone 3gs shuts down on its own and the silver apple icon pops up ~ the phone boots itself up. This has been happening more frequently, since Dec 2010. I could be on the internet, or using any app and it does this. A couple times I had to simutaneously hold down the power and home buttons to turn on the phone, and, or, unfreeze the phone. I always charge my phone, and regularly sync it with the latest upgrade(s). What is going on?

I had this, but I have now rectified the issue. It's an app?
I de-selected all my apps and just left the standard ones on.
I did a full restore from backup but did not sync any apps.
Problem solved, no more dropped calls. No more apple logo for no reason.
I am slowly re-adding my apps, 1 or 2 at a time, I have over 150 so it may take a while but so far I have reloaded about 10 of my most used ones and still everything fine. I will find the one that caused the problem eventually!!
Happy bunny again though, as I have a phone that can actually make a call for more than 5 minutes!!

HT1414 my iphone 4s shutting down with 20% charge

my iphone 4s shutting down with 20% charge

Hello klmcholden,
The following article provides some useful troubleshooting steps that can help restore proper function to your iPhone.
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Cheers,
Allen

IPhone 4 shuts down automatically

My iPhone 4 shuts down by itself even though the battery is 40% charged. I tried the two button reboot (home+power key) at the same time, it starts first then it quickly shuts down again.
This has been going on for about 4 days in a row now.
Please help
Thanx
iPhone 4
iOS 7.1.2

Howdy asem18,
This article provides troubleshooting tips that can help you resolve the issue with your iPhone 4 restarting unexpectedly upon start up.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
If your device gets stuck during startup
When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
Make sure that you have iTunes 12 or later on your computer.
Put your device in recovery mode.
When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
Get more help
If you still need help after trying the steps above, contact Apple Support.
So long,
-Jason

IPhone 5 Shutting Down, iOS is 8.2

Hi. Is anyone experiencing his or her iPhone 5 shutting down every so often? The iOS is 8.2.
Thanks.
God bless. Rev. 21:4

My iphone 5 is dead.After updating iOS to 8.2 battery consumption was too high. I had no issues till last night. Phone was off because of battery low. I have kept the phone on charge for almost 8 hours now. Tried with socket and later to laptop. No issues with cable. Tried almost all tricks of holding lock and home button for a min and also tried toggling silent button. No luck.

Treo 755p (sprint) shuts down while it is charging over night

My Treo 755p seems to be shutting down or going into some sort of sleep mode over night when I plug it in to charge. Every morning when I wake up I have to hit the home button to get it to "wake-up" and you can tell by the clock that is freezes around 2 o'clock every morning and its basically like the device is turned off from then on. I use my phone as my alarm clock so this is a huge problem! It seems like when it is frozen like this, the device thinks it is was what ever time it was when it shut down, so if it freezes at 2, my alarm doesn't go off at 6. I've checked through the preferences and don't see anything that deals with this. Any thoughts?
Post relates to: Treo 755p (Sprint)

This feature sets the device to go off after a certain amount of time of inactivity. In your case, it is set to go off after it is not being used for 1 minute.
In order to determine if the problem is in your device or in the software that was installed, you will need to perform a hard reset. What you should do is sync your palm first so all your info is backed up on your computer and then perform a hard reset. Then, if you still have this problem after the hard reset is performed, the device itself is defective and needs to be replaced. If this problem doesn't come up anymore, you can reinstall the programs again (or sync your treo to the computer to get all the info back again) and then see if this problem comes up again. If it starts shutting down again in middle of the night, you will need to determine which program is causing this problem.
Let us start with step one. Did you sync this device to your computer yet? If not, sync it.
Then perform a hard reset. Do you know how to do that or do you need instructions?
Post relates to: Tungsten E2

My iPhone 4 shut down in the middle of a conversation and won't restart or charge. Any suggestions? The nearest Apple store is hours away from where I live.

My iPhone 4 shut down in the middle of a conversation and won't restart or charge now. Any suggestions? The nearest Apple store is hours away and I depend on my phone to stay in constant touch with my child's specialist.

I've tried that several times. It will not reset. The screen just stays black. I've never had this problem before. It usually resets the first time.

The other day, i was using my iphone 3gs 32gb to take pictures, thenit just shut off, the battery wa around 70-80%. Now it shuts down randomly as long as the screen is unlocked, there will be a chance it will shut off. I have tried draining and charging,

Hi everyone,
I was playing games on my 3gs the other day and then it shut off randomly and the screen slowly faded away the battery was at about 70%
now it will just turn off randomly without warning unless plug into a power source and wont turn on after shutting off unless plugged in
I have tried restoring it, putting it in a dehumidifier and also charging overnight
I have tried to drain the battery but it wont work because it will shut down whilst i am draining the battery
One time today i turned it off and left it for a few hours, the battery was 89% but when i turned it back on a few hours late it showed the plug into power sign
It charged to about 33% and then a few mins later it went up to 100%
Could this be a battey percentage sensor problem?
It anyone has an idea of what might be going on please tell me, it would be greatly apreciated
Also: i am on ios 5.1.1 and NOT jailbroken
Thanks
Kelby

I had major issues with the iPhone 4s battery, however it’s resolved.
The tech who set the phone up at the Apple store did so with little training.
if you have a mobile me account. First go and move all your data to the cloud by going on your computer and logging in at me.com/move. The cloud has replaced mobile me, so there is no need for those two accounts
Also make sure that for any of your email accounts you set them up to fetch, not push. My tech person set them all to have the email servers push data to the phone. The new iphone4s antenna is extremely strong so it will continually try to access stuff that is pushed–***** a lot of battery life doing this. It makes it worse if you have exchange 2010 accounts. Something about changes made to exchange really suck battery life from devices that access such accounts.
turning of locator and the push notifications from facebook--they have a lot!

Is there a way to force my iPad to shut down? I "slid" to turn off three hours ago. The "wheel" is still spinning in the middle of the screen.

Is there a way to force my iPad to shut down? I "slid" to turn off three hours ago. The "wheel" is still spinning in the middle of the screen.

Yeah, hold down the top Sleep button and the Home button simultaneously. Continue to hold until the screen goes blank and the Apple logo appears. Ignore the red slider midway through this process, just keep holding both buttons down until the Apple logo appears -- it takes about 8-10 seconds. That should do a soft reset and fix your problem.

Last Wednesday my iPhone 4 shut down automatically and it wouldn't let me reboot for about a half an hour. It finally rebooted and then it started with the batterty drainage and no service, going in and out of service. What's wrong?

Hi everyone... Last Wednesday my iPhone 4 shut down automatically... I had battery. It took about a half an hour to reboot it. After that I started having trouble with going in and out of service and battery drainage. I do have that update 5 ios... or whatever its called... but I did that about 2-3 months ago and had no problems. I called Apple and they wouldn't do a **** thing for me. I called AT&T and they reset the network... didn't work. I did a hard shut down and didn't work. Now today, every call I had was dropped. So of course this morning when I woke up at like 8:30 am by 10:30 am my battery went from 100% to 35%. ***. Can someone help me???

Hi everyone... Last Wednesday my iPhone 4 shut down automatically... I had battery. It took about a half an hour to reboot it. After that I started having trouble with going in and out of service and battery drainage. I do have that update 5 ios... or whatever its called... but I did that about 2-3 months ago and had no problems. I called Apple and they wouldn't do a **** thing for me. I called AT&T and they reset the network... didn't work. I did a hard shut down and didn't work. Now today, every call I had was dropped. So of course this morning when I woke up at like 8:30 am by 10:30 am my battery went from 100% to 35%. ***. Can someone help me???

I was an apple beta tester for iOS7 and now my iPhone 5 shut down, it's unresponsive it gets recognized by iTunes when plugged into the computer but that's it. Since I was a beta tester is there any way to fix my iPhone??

I was an apple beta tester for iOS7 and now my iPhone 5 shut down, it's unresponsive it gets recognized by iTunes when plugged into the computer but that's it. Since I was a beta tester is there any way to fix my iPhone??

Are you still running iOS 7 bet?. If so go to the private developer section for help. We cannot help you here with beta software.

IPhone 5s shut down in the middle of the night.

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