IPhone 5s Silver 64 GB is stuck in the boot up phase. What do I need to do?

iPhone 5s Silver 64 GB is stuck in the boot up phase but it's a black apple sign and grey background. My iTunes can't sync or restore or anything. The phone won't turn off. What do I need to do?

Try to hold the sleep and home button for about 10sec, until the Appel logo comes back again, then see if you can restore the device.
You will not lose data by resetting the phone.

Similar Messages

Maybe you are looking for