Iphone 5s update to ios 7.1 touch id cant scan at all? help!
iphone 5s update to ios 7.1 touch id cant scan at all? help!
Hello JiaZhen95,
Thank you for using Apple Support Communities.
For more information, take a look at:
iPhone 5s: Using Touch ID
http://support.apple.com/kb/HT5883
Resolving issues with Touch ID
Verify that you are using the latest version of iOS.
Ensure that your fingers and the Home button are clean and dry.*
Note: Cover the Home button completely. Don't tap too quickly, don't press down hard, and don't move your finger while Touch ID is scanning. Make sure that your finger touches the metal ring around the Home button.
If you are using a protective case or screen protector, it must leave the Home button and the surrounding ring completely unobscured. If it doesn't, remove the case or screen protector and try again.
Tap Settings > General > Touch ID & Passcode > Touch ID and verify that:
iPhone Unlock or iTunes & App Store is enabled.
One or more fingerprints have been enrolled.
If one finger isn't working, tap Edit in Settings > General > Touch ID & Passcode > Touch ID > Edit to delete and then reenroll the finger.
If that finger still isn't working, try enrolling a different finger.
Have a nice day,
Mario
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This has nothing to do with Apple, as Apple does not make the apps.
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http://support.apple.com/kb/DL1652
Cheers,
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