IPhone 5s volume control not working while in doc

I have a iPhone 5s, when I put it in the doc to charge it the volume control does not work. Also when I plug in my ear buds, original to the phone, into the back of the doc, the volume stays at one level and cannot be controled as well. How can I fix this?
Thanks
Patrik

Anyone, anyone?.....Bueller?...Bueller?...

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