IPhone 5S - when I tap MUSIC I get message to sign into itunes store, how to stop message
When I tap MUSIC, on my iPhone 5S I get a popup message to log into iTunes. How to stop the popup message.
Might be small glitch, try seeing if signing out and signing back in does you any good.
Settings > iTunes and App Store > Tap on your Apple ID and choose the option "Sign Out".
Simply go back into iTunes and App Store and re-enter your information make sure you enter the password in its case-sensitive form.
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I am Getting Error -3212 when trying to sign into itunes store
I Am trying to log into Itunes Store and I'm getting a message Stating Unkown Error (-3212)
Can anyone helpI have solved the problem, Itunes was blocked on my Firewall
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Get error (0x80092013) logging into iTunes store, can someone help?
Getting error (0x80092013) trying to get into iTunes store. Can anyone out there help me.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
I keep getting the following error messages on my Mac when I try to redeem a song code: "We could not complete your iTunes store request. The network connection could not be established. There was an error in the iTunes store, please try again later." and then, "We could not complete your iTunes Store request. An unknown error occurred (-50)."
Hello, constance132.
Thank you for visiting Apple Support Communities.
Here are some troubleshooting steps that I could recommend when receiving error -50.
"Error -50," "-5000," "8003," "8008," or "-42023"
These alerts occur due to timeouts or conflicts trying to write a file during download.
If you encounter this issue while accessing iTunes Store:
See iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store
If you encounter this issue while while downloading something from the iTunes Store:
Delete your iTunes Downloads folder, located in:
Mac OS X: ~/Music/iTunes/iTunes Media/Downloads Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory.
Windows Vista: \Users\username\Music\iTunes\iTunes Media\Downloads\
Windows 7: \Users\username\My Music\iTunes\iTunes Media\Downloads\
Windows XP: \Documents and Settings\username\My Documents\My Music\iTunes\iTunes Media\Downloads\
After locating your iTunes Downloads folder:
Quit iTunes.
Delete the Downloads folder on your computer.
Open iTunes.
Choose Store > Check for Available Downloads.
Enter your account name and password.
If you encounter this issue while while downloading Digital Copies using Windows:
Use MSCONFIG (directions for Windows XP and Windows Vista/Windows 7) to disable conflicting software.
If using MSCONFIG steps resolves the issue, you may want to use the System Configuration Utility to turn on the third-party System Services and Startup Items one at a time (restarting your computer after turning on the item or items) to identify which System Service or Startup Item is causing the conflict.
You can turn all of them back on by selecting the Normal Startup option under the General tab of the System Configuration Utility window, but please note that this may cause the issue to reoccur.
If you are able to isolate the issue to a particular third-party software, you may wish to contact them to let them know of the conflict.
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Cheers,
Jason H. -
Getting an "unknown error' when trying to sign into iTunes Store
When I try to sign into the iTunes store, it is giving me an "Unknown Error" message, without an error code or anything. I have tried restarting the computer and that didn't help. Any ideas on how to fix this issue?
Windows 8
iTunes 11
ThanksI received this email from Apple and this corrected the problem for me... I only had to reset the iTunes cache
1) Open iTunes
2) At the top menu, click File > Preferences (iTunes > Preferences on a Mac)
3) In the Preferences menu, click the Advanced tab
4) In the Advanced menu, you should see a button that says "Reset Cache". Please click this button. -
"Unkown error" when trying to sign into itunes store
When I try to sign into the itunes store it says "unkown error" when I try to sign in. If I try again it prompts me to reset my password, which I did twice because I thought maybe I was just an idiot and forgot my password 3x, but that's not it. I can sign in fine online, apparently, using the password that I just reset. However, itunes still will not let me log in, and it's driving me nuts. I've signed out completely, I've restarted my computer, and it still wont let me log in.
Please help, because itunes customer support is full of incompetant, condescending, *********.
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I've had my iphone lock up on me a few time now and it only happens when i'm listening to music and messaging at the same time. i don't think that i would have to stop listening to music to message. anyone else have this problem?
And also, when i'm browsing the web on the phone it sometimes just quits to the main menu. any ideas?No.
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FoxTab appears to be a problem, and people mention black pages, so try "Ctrl+Shift+A" to get to addons, and disable FoxTabs.
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On an iphone 4s, when I tap the phone number in my contacts list instead of calling the number it goes to a "Welcome to mail" screen with icloud, Microsoft exchange, Gmail, Yahoo, Aol & Windows Live Hotmail listed beneath. How do I make it call the number instead?
Never heard of that. I suspect it thinks that's an email address and you're seeing that screen b/c you don't have an email account setup on your iPhone.
Assuming the number is valid, try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings. -
Dear Apple Users. I have my ITunes on a PC and also have an IPAD and IPHONE. When I purchase music on my ITunes its appears on my IPAD when I sync. However it is not appearing on my IPHONE when I sync. Any ideas or thoughts greatfully accepted. S
Check the music tab on the iPhones iTunes page, and make sure "sync all music" is checked. If you chose only to sync certain music, new music will not automatically show up.
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I have a new computer. i signed into itunes but my music isn't there. How do i get all my music off my old iphone to the new computer so i can put all the music on my new one.
The guy at att told me that icloud would sync everything i had in my notes, calendar, and text messages to my new phone, but it only synced some of my notes, none of my messages, or calendar info.Your music will only be where you put it. It will not magically appear on a new computer.
Copy everything from your old computer or your backup copy of your old computer to your new one.
If for some reason you cannot do this, then you can transfer itunes purchases from an iphone: Without syncing - File>Transfer Purchases
You can also redownload itunes purchases from icloud in some countires:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Trying to update my apps on the iPhone 3. When I type in user name and password, I get the message "Cannot connect to iTunes Store" How can I connect?
I have the same problem. Any suggestions?
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I was on iTunes on my computer trying to drag a song from my iPhone 4 to my computer but when I connected my phone to the computer using a USB cable then it said that it couldn't connect to my phone because I need to get the later version of iTunes. How do I do that?
Hi Soccer4461,
If you need to update your iTunes software, you may find the following article helpful:
OS X: Updating OS X and Mac App Store apps
http://support.apple.com/kb/ht1338
Regards,
- Brenden -
I'm getting this error message: "User not registered for online use" when i'm trying to download music/ track names from a CD into ITunes on my Windows 8 PC. I'm registered and my itunes account/ appleID are all correct and working.
The ""not recognized for on-line use". error is associated with the Gracenote service that iTunes uses to look up and retrieve metadata for CDs. Some users have reported that this error occurs when trying to import from CD, subsequent to upgrading to version 12. A number of slightly different solutions have been reported (though all of a similar nature).
Try walking through the following steps - before starting you may have to enable hidden files and folders to be viewed - in Windows 7 / Windows Explorer select Organize > Folder and search options, then on the View tab make sure that Show hidden files, folders and drives is selected. Without this you won't see the AppData folder in C:\Users\username\
Exit iTunes
In Windows Explorer, go to the folder C:\Users\username\AppData\Roaming\Apple Computer\iTunes
Delete the following files:
CD Info.cidb
com.apple.iTunes.Gracenote.plist
Restart iTunes
Insert a CD and see if details are now correctly retrieved from Gracenote
If this doesn't work:
In iTunes, select Edit > Preferences and make a note (or take a screenshot) of your preferences settings in all relevant tabs
Exit iTunes
In Windows Explorer, go to the folder C:\Users\username\AppData\Roaming\Apple Computer\iTunes
Delete the following file:iTunesPrefs.xml
Restart iTunes
Insert a CD and see if details are now correctly retrieved from Gracenote
If this second procedure does work, you'll need to restore other iTunes preferences settings to those that you noted in step 1.
If this one didn't work:
Exit iTunes
Check the following folders:
C:\Users\username\AppData\Local\Apple Computer\iTunes
C:\Users\username\AppData\LocalLow\Apple Computer\iTunes
Delete any copies of the following files:
CD Info.cidb
com.apple.iTunes.Gracenote.plist
iTunesPrefs.xml
Restart iTunes
Insert a CD and see if details are now correctly retrieved from Gracenote
Again, if this procedure does work, you'll need to restore other iTunes preferences settings to those that you noted in step 1 of the second procedure. If you're still not able to retrieve CD info:
Exit iTunes
In Windows, select Start > Control Panel > Programs and Features. Find the entry for iTunes, right-click and select Repair.
When this process has finished, restart iTunes
Insert a CD and see if details are now correctly retrieved from Gracenote
If none of these have worked (and almost everything I've seen suggests you should be OK by this point), you may have an issue with the installation and configuration of iTunes itself. If you have got this far, see turingtest2's notes on Troubleshooting issues with iTunes for Windows updates for advice on how to remove and replace of all components of iTunes. -
When I try to buy music, I get message saying that my credit card information does not match the bank records. My information, formatting are exactly the same as the bank. Help!
Look on one of your bank statements and be sure to enter the billing address exactly as it shows on the statement. Some folks forget where they actually get the statement. They put their home address in iTunes/Mac App Store and they actually get the statement at their place of employment or vice versa.
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