Iphone 5s won't turn on, battery is fine, and new charger

I have bought a new charger for my iPhone 5s, its not charging nor will the apple logo or even battery logo with lightening bolt images pop up. Its been on the charger for days, no life. held home and power button, no life... held home button and plugged into iTunes to force a restore no luck... only used my phone for 11 days.

Now what we can try doing in this case is putting your iPhone in a recovery mode and then try to restore your device in iTunes. Now I need you to plug your device into your compeer and then I need you to hold down the Sleep / Wake and Home button both down at the same time for about 20 seconds until you see the Apple Logo on the screen. Once you see the Apple Logo, let go of just the Sleep / Wake button by itself and keep your finger held down on the Home button. You will then see a different message on your iPhone screen and then you will see a different message on iTunes as well. iTunes should open and display a message such as: "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes." Let me know when you have seen this and we can continue. Let me know when you have done this and we can move on further from here please!
This worked, this is what apple support suggested I do.

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