IPhone 5s won't update to 7.1.2

I have been trying to enter my password for forever so I can update my phone, but every time it say's 'Failed Passcode'.  I have tried updating and downloading apps and it works perfectly. I have also tried changing my passcode, and after changing it everything else still works (downloading, updating, logging in, etc.) except for the 7.1.2 update, it still says 'Failed attempts' please help.

Hello Smart__C,
This may be due to a restrictions passcode. More information can be found in the article linked below.
iOS: Understanding Restrictions (parental controls)
http://support.apple.com/kb/HT4213
Cheers,
Allen

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