IPhone 5s wont turn and displaying no sign of life?
Hello i recently brought an iphone 5s second hand and fitted a new screen which has been done properly but before i fitted it , still did not work so i did a Hard reset and held down power button and the home button with it plugged in to the wall and the PC (it is fully charged). but when it is plugged into the pc and connected to iTunes there is no sign of life on the phone although the pc is picking it up and when i hold the power button is unregisters and when i turn it on it registers it but only on the PC. I cannot see a device summary just that it is a iphone 5s and its charging level and that it has not got a sim in it. i then sometimes randomly get told that it is in recovery mode and i need to do a system restore or an update but this appears to do nothing. could this be because there is no sim inserted? or do you guys have any other ideas? Because even with no sim it should surely boot up?
cheers
Genius reservation http://www.apple.com/retail/geniusbar/
on-line https://getsupport.apple.com/GetproductgroupList.action
check warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do
Similar Messages
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Hello i have a unusual problem,anyway my iphone 4 wont turn on and when someone calls they hear ringing,but my phone doesent ring.So i poen simcase and now ring off. Screen is just black,because it's turned off..Please help me to solve this problem..Thanks
As far as trying to power up your device, make sure it has a good charge and then hold the button on the top of the phone and the home button on the faceplate together until the apple appears on the screen.
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my iphone 4s wont turn on with out being pluged in and when i unplug it it dies instantly i pluged it in put it in dfu mode and tried to restore it hoping it might help but its stuck in dfu and has restore error 21 help!!!
Hey jestinsinclairr,
Thanks for using Apple Support Communities.
After reviewing your post, it sounds like you had one issue and then got a second trying to resolve the first. A frustrating situation for sure. The first article linked has what to do if it is not powering on unless plugged in. The second article addresses the error you are receiving when trying to restore.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Resolve iOS update and restore errors
http://support.apple.com/kb/TS3694#10
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
Have a nice day,
Mario -
my iphone 6 wont turn on after i updated it and it doesn't work to restore it in itunes. what should i do?
Hello ole-gunnar,
Thanks for using Apple Support Communities.
If your iPhone is unresponsive after updating your iOS version, then I'd like you to please follow the troubleshooting below.
If you see a black screen
You might need to charge your device before it can turn on. Plug in your device and let it charge for at least 10 minutes (20 minutes for iPad), then try turning it on.
You should see a battery icon while your device is charging. If you continue to see a black screen, reset your device. If your device doesn't respond when you press buttons
Your device might not return to the Home screen when you press the Home button, wake from sleep when you press the Sleep/Wake button, slide to unlock or power off, or it might appear frozen. Try these steps:
Restart your device.
If it still doesn't respond, or if it doesn't turn back on, reset your device.
If your device gets stuck during startup
When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
Make sure that you have iTunes 12 or later on your computer.
Put your device in recovery mode.
When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
Get more help
If you still need help after trying the steps above, contact Apple Support.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Cheers,
Alex H. -
my iphone 4 wont turn on. it justr randomnly turned off and i have tried to hold the home and sleep buttons for a minute and also tried to put it into recovery mode but nothing is working?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work. -
My iphone 4 wont turn on after hours of charging, normally i would press the lock button and home button together but my lock button stopped working afue weeks ago. Help!
Hello Kimbo1991,
It sounds like your phone is not successfully booting even though you have reset the device. I would next recommend attempting a backup and restore to iTunes with this article:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
If you are unable to restore with iTunes I would next put the device into recovery mode, and attempt the restore again:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Thank you for using Apple Support Communities.
Regards,
Sterling -
My iphone 5s wont turn on. I tried to recover it through itunes and it didnt work. It said that due to an error my phone could not be restored. However when I plug it into itunes via my computer it turns on, I get the apple, the white line beneath it???? As soon as I remove it from the computer it goes completly off again???????
Hey beaches37,
Thanks for the question. I understand you are experiencing issues with your iPhone 5s. You mentioned you received an error when attempting to restore. If you remember this error, the following article may help to resolve it:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Furthermore, you may want to try restoring your iPhone in recovery-mode:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks,
Matt M. -
After erase data and setting, iphone 3g wont turn on
after erase data and setting, iphone 3g wont turn on. pls help
1. Have you tried plugging it into your computer?
2. Do you have the most updated version of iTunes?
3. Did you try a 'hard' restore. Press home and sleep button at the same time until the Apple logo comes up. -
My Iphone 4 wont turn on, but if i have it plugged in the wall for in long time it turns on by itself and gets stuck at the apple logo.
i've tried everything but it still doesen't work, can you please hep me?First - Press both home button and switch on/off for 15 seconds it will reboot,If it does't work try
second - connect ur iphone to system and open itunes then Press and hold both home button and switch on/off for 15 seconds phone will reboot then as soon as apple logo appears leave switch on/off without leaving home button it will go to restore mode then restore ur phone with latest version.
Hope this will resolve ur issue but all ur data will be errased.
Thanks -
my iphone phone wont turn on and when i plug into computer it wants to restore then gets stops at the 'waiting for iphone' what do i do? not jailbroken not damaged? HELP!!!!!
i have, its connected to my sisters computer,it starts to restore then says there was a problem downloading the software for the iphone, the network connection has timed out. what does this mean?
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My iPhone 4 wont turn on, It wont go passed the charging icon and then when I take the charger out it says it needs charge. Its not the charger as iv tried several and holding lock and home button doesnt work please help!!!!!
Hello there, Conorjl7.
The following Knowledge Base article provides some good, practical steps for troubleshooting issues with charging:
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Particularly:
If your battery doesn't charge, or if your device shows a low-battery image, black screen, or "accessory not supported" alert, follow these steps.
Inspect the connector at the bottom of the phone:
Make sure that there are no bent pins in the connector.
Make sure that the connector is free from debris.
If there are bent pins or debris, please contact Apple Support.
Otherwise, continue troubleshooting.
Make sure that the outlet you're using works.
Make sure that the Apple USB cable and Apple USB power adapter work.
Plug the device in to power and let it charge for up to 30 minutes. If you don't have an Apple USB power adapter, try connecting to a computer's high-power USB 2.0 port (not a keyboard). The computer must be on.
If the device still exhibits an issue, try turning your device off and then on again while connected to power.
If the issue is persists, please contact Apple Support.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
my iphone 4 died even though it had plenty of battery, and shows no sign of life until i put it on to charge where it shows the apple sign every now and then but just turns off again after a few seconds.....HELP!!!!
Could be a defective battery, you should get it checked by visiting an Authorized Apple Service Provider or Apple Store next to your place.
Find an Apple Authorized Service Provider -
my iphone 5 wont turn on, i tried charging..but no response... my lock button is broken.. so i cant do the lock and home button thingy..please help
Hi laurenwatt2014,
Thanks for visiting Apple Support Communities.
It sounds like your iPhone is in need of service. I recommend using this link to find out more about having your iPhone evaluated:
http://www.apple.com/support/iphone/repair/
Best Regards,
Jeremy -
my wifi on my iphone 4 wont turn on at all i have tried everything restarting my phone to reseting network settings nothin has worked also my phone has been really slow and my apps will close out over and over and sometimes myphone will just lock itsself what do i need to do to fix it????? #needingsomehelp!:(
Restore your iPhone > iTunes: Restoring iOS software
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My iphone 4s wont turn on,it wont even charge,when it does eventually start to charge the apple icon on the screen will appear for a few seconds then itll disappear, i have tried to do the soft/hard reset but nothing happens, can anyone help me please? do i have a dead iphone on my hands? isit worth me going into the apple store and seeing what they can do or isit pointless? please help!!!
Try to backup and restore you device in itunes...restoring the device is like removing the iOS software off the device and re-add in a newer software, after you have restore you device, MAKE SURE YOU SET UP YOUR DEVICE LIKE A NEW DEVICE, DONT NOT RESTORE FROM BACKUP!!... give the device a chance to use the newer software and see if the issue still persisting, if the issue still on going then its would be a hardware issue.
Call Apple Care and see if your device is still under warranty to get it replace
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