IPhone 6+ 128gb Gold now says ship date unavailable

I am getting frustrated along with the rest of you.  I ordered an iPhone 6+ 128GB Gold within 30 minutes after orders opened online.  My email confirmation listed Sept 19th as ship date.  The order status page said the same thing until late yesterday afternoon.  Now it says "not available at this time"  The availability for my husband's iPhone 6 64GB which was on the same order says the same thing.  Within 15 minutes of placing that order I placed orders for my kids' iPhones.  Those confirmations listed Oct 7 as the ship date.  Now the order status says "not available at this time"
What is going on?  I have called customer service last evening and a rep spent over 30 minutes telling me I will get my phones when Verizon gets the phones, how many orders they had, Apple is never prepared, I will get an email when it ships, and on and on she went.  It was like I was being lectured about "This is what happens when I try to order along with millions of other crazy people."
It seems like no one at Verizon knows or can figure out what is going on with our orders.  I ordered from them 2 years ago at iPhone 5 launch.  It look less than 5 minutes.  Order status was always updated.  Phones arrived on schedule. 
I just want an honest update on the status of my orders.  Customer Service, are you listening?

ordered 6 plus 128gb space gray on 10/13/2014. (10-31-2014 ship by) Have not heard anything but the e-mail of it now being by 11/21/2014 ship by, which I received after 7:00pm on 10/31/2014. (order status still shows 10/31/2014 ship by)
I would love to know if anyone else has ordered the same model and color and actually received it?

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