IPhone 6 16GB CDMA flashing red screen after updating to 8.1

I have the iPhone 6 16gb, Verizon. I just updated from 8.0.2 to 8.1 and now my phone is in a boot loop from apple logo to red screen then black screen, repeating. I am trying to see if there is a solution that does not require me to restore my phone, as I do not have a backup as recent as i would like.

Hi,
I had a similar problem last week with my nice shiny 3 week old iPhone 6. I noticed the Apple logo was on the screen, but it did not progress like a normal boot up. I restarted the phone, and it showed the Apple logo, then a red screen then cycled back to the logo and kept looping. I got the phone to the iTunes connection stage by keeping hold of the power button and the home button until the apple logo appeared then kept holding the home button. iTunes recognised the phone, and wanted to restore, but this was unsuccessful  because the phone would keep looping to the red screen and iTunes failed. After loads of Apple support, I was told it was a hardware failure, and like you I live more than an hour away from the store. None the less, I made an appointment with the Genius bods, and they replaced the phone. They said they had never heard of the problem, but really, take a look at these forums and you will see that it is a common problem and I suspect they are keeping it under wraps...
My issue is that as a disappointed customer with faulty goods, why should i have to stick to an appointment to get it replaced? What other store would you have to do this?
The "Genius" didn't even want to see the phone powered up before offering a replacement... Oh, and it turned out they didn't have the exact same model as a replacement so they were going to send me out of the store empty handed.... I kicked off BIG time, and they very reluctantly gave me a phone from the sales stock, rather than the repairs stock..
Not a happy Apple customer anymore, and I feel the more people who know about the lack of service and customer care the better. They need to get off there high horse and join the real world!

Similar Messages

  • Update to iOS8.1 on iPhone 6, getting a flashing red screen alternating with Apple screen. Can't power off or do anything else.

    While updating to iOS, it appeared that the download was progressing so I laid my phone down. Checked about a half hour later and I now have a continuously flashing red screen that alternates with the Apple screen. I can't power the device off nor use the home button. iTunes doesn't recognize the phone so can't sync or reload.

    Hello rwax,
    The troulbeshooting steps detailed below can help get your iPhone to successfully power on.
    If a single application is not responding or stops responding when it opens, you can force it to close.
    If the device is unresponsive or if certain controls aren't working as expected, restart your device.
    If the device remains unresponsive or does not turn on (or power on), reset your device.
    If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
    If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
    Let it charge for at least twenty minutes, then see if it starts normally.
    If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
    If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
    If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
    Connect the device to your computer and open iTunes.
    If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
    If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
    If the above steps do not resolve the issue, contact Apple.
    iOS: Not responding or does not turn on
    http://support.apple.com/en-us/TS3281
    Cheers,
    Allen

  • My iPhone 4S is stuck in iTunes screen after updating to iOS 7, what can I do?

    Hi everyone
    I updated iTunes to latest version.
    Connected my 4s to iTunes and started the update to iOS 7.
    Took a few minutes and in the end it gave me an error, dying the iPhone could not be updated for an unknown reason.
    Now the iPhone screen shows "connect to iTunes" and I can't get it out of there!
    Tried pressing both home and start buttons to no avail, won't do anything.
    Help please!

    It worked the second time! At first I reinstalled iTunes (left the 'open right now' option checked) and when I connected the iPhone nothing happened. Then I unninstalled it and reinstalled it again (this time not leaving the open right now option checked) and as soon as I connected my Iphone Itunes openned  and detected it.
    Thanks so much for your help !!
    I suggest to anyone with the same problem to try this method first, the method described in the link DOES NOT WORK.

  • I bought my 6 plus last night decided to upgrade the IOS 8 like they suggest and now all I see is a white screen with the apple sign in the middle with an occasional flashing red screen. Did my new phone seriously just crash? What do I do now?

    I bought my 6 plus last night decided to upgrade the IOS 8 like they suggest and now all I see is a white screen with the apple sign in the middle with an occasional flashing red screen. Did my new phone seriously just crash? What do I do now? I left it overnight with the white screen, thinking maybe it'll go away and needs time to upgrade. Woke up this morning, nope still white screen. Very disappointed with Apple. I was so excited to get my phone and can't even use it right now.

    First turn the iPhone off and back on and see if it works.  If that doesn't work then do a Reset by holding the Sleep / Wake Button (The Power Button) and the Home Button at the same time until the white Apple Logo appears, the release both Buttons and wait until a Full Reset occurs.  The iPhone 6 should come back to your Lock-Screen.  If that doesn't work then you could connect the iPhone 6 via the Lightning Cable to a Computer with a Current Version of iTunes.  Then open iTunes on the Computer and wait until your see a Button that represents your attached iPhone and click on it.  This should bring up a Summary Screen on the Computer within iTunes.  At that point your can choose Update Software if an Update is available or Restore the iPhone to Factory Settings / New In The Box, or you could try to Restore from your Backup if a current Backup had already been saved from a previous iPhone.
    If you don't have a computer with iTunes and you can get the iPhone back on, then go to Settings>General>Software Update and see if the iPhone is still on iOS 8.0 or if it is now on iOS 8.0.2

  • Iphone 6 shows blue and red screen and shut down

    since some days my iphone 6 shows blue and red screen and shut down, after some minutes it restarts, today its already down 30 minutes.
    What can I do ?

    Hello Oliver,
    Thank you for using Apple Support Communities. 
    The following article covers what you can do if your phone is restarting when you are using it. 
    If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support
    Regards,
    Jeff D. 

  • Flashing Red Screen and freezing

    I am needing help please. I have bought a macbook pro (Last Nov. 2009) version 10.6. with a 2.53 GHz Intel Core 2 Duo and I have 4 GB memory. I have been taking advantage of the macupdate software packages and I am not sure if new software is causing my problem. My computer has frozen lately when doing a few tasks at once. Most often when working with picture software. The most disturbing is when my computer goes to the screen saver which was one of the software products I purchased: My Living Desktop Scenes, the screen begins to flash red and only stops when I touch a key or other to take it out of the screen saver. I have had the living desktop software installed for weeks now and I have only had this problem start recently. The last package of software I bought was the Mac Graphoto 2 applications (Image framer, Sandvox, snapshot, sketch, layers, postern etc...). I have really only used image framer and postern so far. The problems seem to have begun after downloading some of this software. What should I do? I have five days before my 1 year warranty runs out. Do these software bundles cause more problems than they are worth or maybe have nothing to do with my problem?? Any help is appreciated.
    P.s My computer also seemed to be slowing down whether working with applications or being on the internet, so I followed another threads suggestion on shutting the computer down and holding the power button for five seconds and then shutting down and holding the control, P and R buttons and this seems to have helped speed but not the flashing or freezing. Hope this is enough detail.

    I have a Mac Mini (2.66 GHz Intel Core 2 Duo with 4GB 1067 MHz DDR3 memory) and I am also having the same issues with the red screen. No Living desktop on my desktop...just a solid red - sometimes flashing red screen....no sound at all....when I move the mouse to unlock the screen - the sound comes back briefly and the login window appears.
    Any resolutions to this problem? Thanks in advance.

  • Just bought a new iphone 4s 16gb my sim worked correctly after puting and old profile on the phone so I could get all the info now it says invalid sim what can I do o fix this?

    just bought a new iphone 4s 16gb my sim worked correctly after puting and old profile on the phone so I could get all the info now it says invalid sim what can I do o fix this?

    I suspect unless he had some items in iCloud backup then they are gone.  Connecting an iPhone to a different library from that to which it was previously connected will result in the device asking if you want to erase it.

  • Charge symbol with arrow pointing to iTunes symbol appears on iPhone 4 screen after updating.  What does this mean?

    What do these symbols mean on iPhone 4 screen after updating
    Charge symbol with arrow pointing to iTunes symbol?...

    If you do not have a computer with iTunes running on it, then make an Apple Genius appointment at your nearest Apple Store, or Authorized Apple Support center. If you do not have one of those near by, a friend with iTunes installed.

  • Droid Razr (not maxx) stuck in boot flash droid screen after a server initiated OTA ICS upgrade. How do I recover?.

    I am stuck in the boot flash droid screen after a server initiated OTA ICS upgrade. I have an email from Verizonwireless confirming that the ICS upgrade is complete. But I am not able to use the phone. Any I help appreciated getting back to my phone working. I am not much care about ICS or GB. I am paying over 100 each month and any down time over 2 days is unacceptable.
    In the forum I see lot of people had a problem and since Vierzonwireless or Motorolla has not publicly accepted this as a issue. Also the server push upgrade  was poorly timed, I was away from my home town on a road trip over the mountains and valley  where the 4G network is spotty and the phone battery was draining often while using the GPS navigation.
    Thanks for the forum and appreciate any help to get back to working..

        Sorry the update came at such an inconvenient time Beachcrafter. I hope you were still able to have a good roadtrip. It sounds like the signal flux in the mountains along with a lower battery may have contributed to the update bringing up the boot flash screen you mentioned. The option ejf74 mentioned about how to go into the recovery screen is a great way to restart the Droid. I would recommend starting with the reboot option though. If needed, the wipe data/factory reset option would be able to bring your phone back to how it came out of the box. The wipe data/factory reset option will erase everything on your device memory. You'll get to keep the ICS upgrade that was completed, but you'll need to log back into Gmail and all your other services and apps to start using your device again.

  • My iphone 5s is showing a red screen. what to do ?

    My apple iphone 5s is showing a red screen. what should i do ?

    Was it damaged? You can try resetting the device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss)
    If this doesn't work, back up and restore via iTunes. If the problem continues, restore as a new device and test. If the problem is solved, there is some kind of corruption in your backup file or maybe it's one of your apps causing problems. If it continues, take it to an Apple Store for evaluation of a possible hardware problem.

  • HT201263 Since my iPhone 4S was stuck on the connect to iTunes screen after updating to iOS 7, I followed these instructions and restored.  But nothing changed!  I still have the same picture of a plug with arrow to iTunes.

    Since my iPhone 4S was stuck on the connect to iTunes screen after updating to iOS 7, I followed these instructions and restored.  But nothing changed!  I still have the same picture of a plug with arrow to iTunes.

    It is restored now.  Thanks for the comment about disabling firewalls - we did that and tried again and it worked.

  • Flash player problem after updating to belle on my...

    flash player problem after updating to belle on my nokia c7.when I try to play .flv videos screen goes blank as show in image,previously these videos runs fine on symbian anna plz help plz  help or tell me the way to downgrade to anna
    Attachments:
    scr000002.jpg ‏10 KB

    1) product code  059B7W0
    2) software version 111.030.0609
    3) it is actually stored .flv files on my phone  workes fine on symbian anna
    Attachments:
    Scr000003.jpg ‏17 KB
    Scr000004.jpg ‏15 KB

  • Iphone 6 plus struck in recovery mode after update to 8.1

    iphone 6 plus struck in recovery mode after update to 8.1
    i updated my iphone 6 plus to 8.1 from 8.0.1 and its struck in recovery mode.  inspite of restoring it again and again i get error 53.. im struck in the recovery loo. kindly help me..

    Hello arunmuthuvel,
    The article linked below details a whole host of information and a number of troubleshooting steps that can help get your iPhone restored.
    Resolve iOS update and restore errors in iTunes
    http://support.apple.com/en-us/HT201210
    Cheers,
    Allen

  • TS3274 My iPad mini retina is still having random reboots with blue screen after updating to iOS 8.0.2.i also did reset my iPad.But the problem still persis

    My iPad mini retina is still having random reboots with blue screen after updating to iOS 8.0.2.i also did reset my iPad.But the problem still persists

    Could you add your problem here: https://discussions.apple.com/thread/6569052? This makes sure the discussion and in one place and we can attract more attention from Apple. 

  • Iphone 4 factory unlocked turned to locked after updating software from 4.3 to 4.3.3, any help?

    Iphone 4 factory unlocked turned to locked after updating software from 4.3 to 4.3.3, any help?

    the store dosnt  unlock the phones ,they buy  and sell refurbished phones. when I got THE phone the ios on it was 4.1.2. . It seems they have not used this phone .I called  apple techincal suppor.the said it has hardware problem !

Maybe you are looking for