IPhone 6 (16GB) frozen locked screen

There is a 16 GB iPhone 5 with iOS 7 which freezes at lock screen. Had tried to hard reset multiple times however still no go. The data is important so i couldn't go into DFU mode and recover it yet. Please leave a comment if you have any solutions or thoughts?

Hi meisamal,
Welcome to the Apple Support Communities!
I understand that your iPhone restarted itself and is booting to a blue screen. In this situation, I would recommend reading over the attached article and working through the troubleshooting steps within. 
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Best regards,
Joe

Similar Messages

  • My ipad mini won't get off the frozen lock screen

    My ipad is on the frozen lock screen and I've restarted it 50 times

    What's a "frozen lock screen?"

  • When i put an app on m my iphone to show in lock screen it rings more than once

    when i put an app on m my iphone to show in lock screen it rings more than once

    When I go to settings/ notifications and select an app's notification and select on in the "view in lock screen* the msg tone rings more than once but when I turn it off it ring once.
    What should I do to make the msg appears in lock screen but only notify me once

  • After update iOS 5.1 iPhone 4 camera on lock screen doesn't open the app

    After update iOS 5.1 iPhone 4 camera on lock screen doesn't open the app

    Tonebox,
    I couldn't get my camera to work smoothly
    the 1st ten times,or so,I tried to open it.
    As it turns out,it isn't as pressure sensitive as I have
    grown accustomed to, and required a gesture that feels
    rather awkward, by comparison to the ones I have been using.

  • Is it safe to update my iPhone 4 16gb Softbank Locked to the latest OS? I'm hesitating to update its OS because I heard it might be permanently locked and I can't use it even as an iTouch. Please confirm!

    Is it safe to update my iPhone 4 16gb Softbank Locked to the latest OS? I'm hesitating to update its OS because I heard it might be permanently locked and I can't use it even as an iTouch. I understand that Softbank locked iPhone can never be unlocked, but not using this as a phone. I'm using this as an itouch.
    Please confirm if I can update its OS? or what happens when i Update its OS.

    If you are just using the device as an iPod touch, it won't matter if you update it, so long as you still have a Softbank SIM in the device. It doesn't have to be active, but you will need it to activate the device after you update the firmware. It won't be locked to where it cannot be used as a Touch, unless you consider not activating it, but that is something you can still do.

  • Iphone 5 freezes on lock screen

    iphone 5 freezes on lock screen

    I reset my phone everytime my phone freezes but did not do the following steps. I will try and let you know. Thing to note here is, this never happened before ios7. I also noticed, freezing often happens with a bunch of "whatsapp" messages showing up on my locked screen. I have disabled that feature to see if it solves the problem. Thanks for taking time to reply.

  • Iphone 5s Freezes on lock screen

    My Iphone 5s Freezes on lock screen. I have to always switch it OFF and Switch it ON.Please help me.

    I reset my phone everytime my phone freezes but did not do the following steps. I will try and let you know. Thing to note here is, this never happened before ios7. I also noticed, freezing often happens with a bunch of "whatsapp" messages showing up on my locked screen. I have disabled that feature to see if it solves the problem. Thanks for taking time to reply.

  • Iphone 5 freezing on lock screen

    My iPhone 5 is almost 2 1/2 yrs old and since yesterday it has been frozen on lock screen. I cannot swipe open or shut down. I have reset using on/off and home button several times and after reloading its still the same. Is there anything else I can do to get it working again? I've never had a problem with it before now...
    Thanks

    Also I have tried to connect to iTunes but my computer wants me to respond on my iPhone to allow access - nothing is appearing on the screen to allow access. I've used this computer many time to sync. I'm stumped :-(

  • IPhone 6 - Camera from Lock Screen doesn't Work

    Hi everybody, how are you ?
    I've got a problem with my iPhone 6 64Gb (Same problem before with my iPhone 5, so that's strange and i think the problem is since the new iOS 8.x)
    On the lock screen, if i try to open the camera, calculator, lamp, from Control Center, i've got a black screen or my wallpaper...
    So i must to open the iPhone and start the camera...
    If i restart the device, it's working but i don't want to do that every day !
    Does anybody has the same problem or not ? Do you have a solution please ?
    Device : iPhone 6 64Gb
    iOS : 8.1.1 (12B436)
    Many thanks

    Hi,
    I haven't got the same problem but I think to solve your problem is that you have to enable Assistive Touch and then try it (If that does't work, you might have to take it to the apple shop)
    To enable assistive touch, follow the steps below,
    •Go to settings
    •Go to General
    •Go to Accessibility
    •Scroll to the very bottom and find "AssistiveTouch"
    •Click it
    •Turn it on
    Hopefully that works but if it does't like I said above, you might need to go to your local apple store and get them to try and fix it.

  • IPhone fetches email from lock screen

    I have all of my email accounts set to manual fetch/push. It works perfectly.
    However, on occasion the iPhone will fetch my email as I'm quitting and app or push the sleep button before putting the iPhone in my pocket.
    I suspect it's some shortcut or gesture. Does anyone have any idea what's happening.

    While on the lock screen, double tap the home button, the camera button is there.

  • IPhone 4 iOS 7 lock screen won't automatically shut off after receiving a message

    whenever i get a message on my iphone 4 (ios 7) the lock screen does not automatically shut off. it just stays on until i manually turn it off and it drains my battery completely! how do i fix this? it's really annoying.
    i have auto-lock set to 1 minute.

    Same issue here.
    Noticed it on a iPhone 4 and iPhome 5S.
    Already running iOS 7.0.3.
    Screen, last night three times, goes into lockscreen and seems to be stuck there. It won't go off (into suspend or how you call it) until you hit the button.
    Not sure if it's messages related, since i didn't get any message the last "freeze" time.
    I was running some apps, including GPS and Safari and whatsapp.

  • IPhone 6 camera on lock screen not working properly

    When I drag up the camera icon on the lock screen I can see the camera app for a split sec but then the screen goes black.
    While in this screen I can still make pictures by vaguely pressing where the white button should be or using the volume buttons.
    It also doesnt work if I first drag up the 'settings menu' and access the camera from there, but when out of the lock screen everything works perfectly fine.
    Is there anyway I can try to reinstall iOS, or anything that might work? Sounds like a software problem to me.

    Press and hold both the home button and the lock button (sleep/wake button) until you see the apple logo. This performs a restart and does not delete any data.
    I hope this solves your problem.
    Austin

  • IPhone 6 Camera from lock screen, closes after 1 second...

    When I access the camera from the lock screen, it opens for about one second then just blacks out to a screen off mode. I can still get to camera the long way by unlocking screen and clicking on icon, but want to know why the shortcut from lock screen is buggy. Please advise.

    I'm not sure what you meant with the first part of your reply. However, the reset seems to returned behaviors to normal... so thanks for that.
    Not that it matters much now, but again, the issue was that I wasn't able to go directly into camera mode from Lock Screen... the camera app would appear for one second, then the screen would just go into sleep mode. Unlocking screen with passcode or Touch ID worked fine then opening apps from there all worked fine. Just the camera shortcut from Lock Screen as the issue, but now it is resolved.

  • Frozen locked screen stating Not Enough Storage

    Ipod touch is on a locked screen stating Not Enough Storage. It cannot be shut off and is not acknowledged when I attach to computer

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

  • IPhone 4s stuck in lock screen with broken power button

    Okay so my power button was jammed 9-10 months ago for unexplained reasons and I've been using the assistive touch since then. My phone will be two in early September so it's fairly old.
    My phone is in the lock screen and all I can do is use the assistive touch to make a phone call. I can even hang up but I can't slide to power off or open a text. Is there any way I can fix this?
    My phone was just updated to iOS 7.1.2 a few hours ago if that makes any difference in what's wrong.

    How about getting the phone's switch repaired?

Maybe you are looking for

  • The ''' character cannot be used in a path.

    I am trying to import HTML files from a previous version of online help into a newer version, but am getting the following error: "The filename is invalid. The ''' character cannot be used in a path." I have checked filenames of all HTML topics but I

  • Airport Extreme and Actiontec PK5000

    I have Qwest (CenturyLink) DSL service with a Actiontec PK5000 modem/router. I am considering an Airport Extreme to get the benefit of 802.11n out of my iMac, iPhones, and iPad.  I have also had some trouble with FaceTime and Skype on the iPhones cau

  • Organizing photos using iTunes

    When I add a new folder of pics or files to sync they do not properly sync in the order of the file name. Many times they are just out of order. I have tried countless ways to fix this and yet can't figure a solution. When I need my pics to go in ord

  • Mail Merge Needed

    Is there a way to have a mailing list  for labels without using address book that is not user friendly? something that will merge with avery.?A former PC lover

  • Ipad cannot get on itunes or app store

    everytime i click on app store it comes up cannot connect itunes store i have rebooted my ipad and still the sam