IPhone 6 / 6 Plus - Verizon version - Data Usage / GSM

Will we be able to Talk and use Data simultaneously on the iPhone 6 / 6 Plus Verizon versions? Also, does the GSM port come unlocked for use with other local/international GSM carriers?

The GSM radio is unlocked on ALL new LTE capable LTE phones. That's required by law now as a condition of winning a spectrum auction by Verizon.
If and when Verizon enables Voice over LTE, you should be able to get simultaneous voice and data if you subscribe to that feature and are connected to their LTE network. You'll have to ask Verizon if and when that will be available to you.

Similar Messages

  • Iphone 5 - anyone having huge cellular data usage problem on ATT

    I upgraded from Iphone 3g to Iphone 5. Over a period of last year, My average monthly data usage is approx 400MB (total less than 5GB in a year). AT&T is reporting that my Iphone 5 data usage crossed 6GB in a 3 day period . I called AT&T and have to listen to LTE, Iphone 5 and Multiple app running in background  non-sense as an explanation for 6GB data usage over a 3 day period. My Itune and app store does not download over cellular network. Even though Iphone 5 automatically creates an Icloud account during initial setup, I am not connected to Icloud on Iphone and never even logged on to Icloud account. IOS 6 setting for sending data diagnostic over cellular network is set to no.
    I feel this is same bug which Verizon user are reporting and ATT is not commenting on it till now. How can I consume over 6GB worth of data over a 3 day period which is more than my total data usage for a year. That is equivalent of streaming hd video (approx 300 MB per hour) for 20 hours.
    CNN link to Iphone 5 data bug story
    http://money.cnn.com/2012/10/01/technology/iphone-​5-data-overage/index.html
    Anyone is having similiar problems?

    There have been lots of discussions about this particular topic
    https://discussions.apple.com/message/19398807#19398807
    https://discussions.apple.com/message/19780554#19780554
    https://discussions.apple.com/message/19802173#19802173
    and the list goes on.
    Apple has zero control over what AT&T does in regards to their plans for data, their charges for data, or anything to do with their service that you pay for every month

  • IPhone 5 - Excessive data usage and data "bleed"

    We recently upgraded my daughter's phone from a Samsung to an iPhone 5, originally running iOS 6, now running iOS 7.  The Samsung (Android) phone used less than .5 MB per month, whereas the iPhone 5 will consume that much data in one day.  About 80% of the phone's usage is on WiFi, and is only actively used on the cellular network less than an hour a day.  However, the phone and the Verizon data usage log show data being consumed even when connected continously to wifi. 
    With help from a Verizon representative, we turned off location services, closed all background apps and stopped automatic updates and refreshes, shut off icloud, email, and anything else that could possibly be running in the background or consuming data.  The changes didn't do anything to slow the usage, and the Verizon reps suggested that my daughter was secretly using her phone in the middle of the night to play games and watch movies. At Verizon's recommendation, we signed up for parental controls, and set them to prevent the phone from being used during the school day, and at night.  However, the phone and Verizon continue to show data use in tiny increments 24 hours per day.  These post in the Verizon data usage logs about every 10 minutes, and are typically 10-20KB. 
    Using the parental controls, I set a hard data stop each week so that we could meter her data out over a month's time and prevent overages.  It is supposed to stop all data usage on the phone once she reaches a preset limit.  She would usually hit the 1GB limit in a day or two, but the phone and Verizon's data usage log show that the phone continues to bleed data 24 hours per day even after the limit is reached and she is unable to use her phone.  Verizon can offer no explanation.
    In addition to the data bleed, the actual data usage for virtually any activity that required data is substantially higher than what I would see for the same use on my iPhone 4s.  For example, a couple of youtube videos played on her iPhone 5 resulted in 0.8GB being used in just a few minutes, vs about 50MB on my 4s for the same videos.  Verizon seems to suggest that this is due to the higher resolution and speed, but it seems excessive.
    Here's a Youtube video I found that seems to show our exact issue.  We've done similar tests on our phone, with the same results.
    http://www.youtube.com/watch?v=q9AR2rEFcKk
    Although it is frequently suggested that the "fix" for this problem is to turn off cellular, that hardly addresses the problem.  It would also mean we have purchased a very expensive iPod.
    Is there anyone who can help us address this issue?  Verizon has been no help, and does not acknowledge this as an ongoing problem, despite the fact that there are countless articles, blogs, and videos online about the very same issue.  We have tried a number of the "fix" recommendations we've found online, but thus far have had no success.

    There's something wrong. Have you tried the 4 Rs basic troubleshooting steps?
    Restart:
    1. Press and hold the Sleep/Wake button until the red "slide to power off" slider appears, and then slide the slider.
    2. Press and hold the Sleep/Wake button until the Apple logo appears.
    Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data
    Restore from backup
    Restore as new
    http://support.apple.com/kb/HT1414
    This article is about battery life, there are a few tips about data usage as well.
    http://www.apple.com/batteries/iphone.html
    Data settings & usage
    http://support.apple.com/kb/HT4146
    If all failed, make an appointment with the Apple genius at your local Apple Store and have them evaluate.

  • Crazy Data Usage...

    I'm on the 200 MB data limit on my plan. I have the AT&T Wireless app on my iPhone, which I frequently use to check how much data I've been using. But lately it's been screwy...
    It was the next-to-last day of my billing cycle and I had used 150 MB of the 200...but when I woke up in the morning, I had a text stating that I had used 100% of my data and was now being charged for extra. With 1 day left of my billing cycle! I know apps can drain data, but 50 MB literally overnight?
    Today I did not use data at all, I only used my phone when I was on Wifi and I checked the Wireless app out of curiosity. It said I had used 17 MB of data today. What the heck?
    I cleared out some of my apps I wasn't using to see if maybe one app was doing it...
    Has anyone else experienced this? Am I missing something?

    When I got my iPhone 4, it was put on a new tarif from O2 ( UK) of 500mb data per month wheras I got unlimited data on my iPhone 3. I checked my data usage over the 18 months I had my 3 and it worked out at around 100 -150 mb per month, sometimes less. The 500mb cap seemed miles away...
    Now, with my 4, my data usage is generally 300mb + and I dont do anything more with it than with my old phone.
    My iPhone 4 is using more data somehow. Maybe O2 knew this and that is why they put the 500mb cap on the tarif hoping people would go over and increase their profits?
    I have never got to the bottom of the excess data usage, but it seems common to most countries and suppliers.
    Oh, my data this month is 360mb. I have been home more this month than before so I have been using wifi not 3G for any data usage!
    Something is wrong or at least, not quite right here.
    Allan
    Allan

  • Data Usage Discrepancy

    Hi everyone,
    I know this is an age old tale but I'm truly baffled at this point. I just received a text from Verizon that I have, in a matter on 5 days, single-handedly exhausted 2GB of data. Lets take a step back and look at the facts:
    1) I am connected to a wifi network 8+ hours a day while at work.
    2) I have a wifi network at home that I am connected to for the majority of the time I'm not at work.
    3) I made sure that all of my apps are set to conserve data - limit push notifications, no updates unless I'm on wifi, don't automatically download email attachments, etc. All the usual suspects.
    Finally, and what is most confusing to me, my phone data usage settings indicate that I have used about 0.11GB of data...
    ...but Verizon seems to think I've used 2.17GB of data (again, IN FIVE DAYS!).
    This is over an order of magnitude in difference. I understand that my device and Verizon measure data usage a little bit differently BUT I have no idea how such a large discrepancy would occur. Moreover, I have no idea how I could possibly use over 2GB of data in a matter of a few days when I have been connected to a wifi network almost 24 hours a day. Thoughts?
    Erica

    Thank you for responding.  Something is definitely wrong that's for sure.  I don't use my phone to surf the net at all during the day and when I'm home at night the little bit I do i  am using Wi-Fi. And this month the day before my  usage shifts to another month I get hit with another overage fee.  Something is wrong I have everything on my cell phone turned off so there's no data being used but yet I am over every month?   I am definitely switching over to another carrier.  Verizon is is ripping me off I can't prove it and all customer service wants to do is sell me more  data   
    Sent from my iPhone

  • If I use my home WiFi to get on the internet, does that count against my data usage?

    I'm all set to join Verizon for the first time, except for one thing. Unlike Sprint (terrible but improving speeds on their network), I see that my bill will be a bit higher with Verizon, which is not a problem since everyone I know (on Verizon) gets much faster speeds when they use their phone to get on the internet. So I decided to get the 4GB data package, except the customer service rep online at Verizon's website told me that even while using my phone through my WiFi setup at home, any time spent on the internet will count against my data usage. This seems outrageous, but she assured me it was the case. I've been told this is not the case by most people, but one person I talked to did back up her statement. Can anyone give me the truth on this? If I use my phone at home to get online, but first connect to my wireless connection, does that still count against my data usage? That would mean I'd go over the 4GB limit by like halfway through the month lol. Thanks everyone.

    When you are on wifi the cellular data symbol should not be present on the information bar on the top of your phone. it should just show the wifi symbol. 
    Now a good thing to do is go into your phones settings and have it only update over wifi, the same for your apps. This way there are no surprises. Secondly turn "cellular data off" when at home to just use wifi. Ask yourself why would you pay verizon for data usage over your own wifi connection?
    Verizon since they went to the limited data structure has been banging people with high overage fees and its a huge money maker for them, you will never get any truthful answer from their customer no-support. One from another won't even give you the same screen read answers. pity I must say.  Just do the suggestions I made and you should be ok. Also turn off global roaming for data to only use verizons network. Personally T-Mobile has unlimited 4G LTE which has been clocked faster than all the carriers. But alas the service is not everywhere. You could have saved quite a bit of money with them.  Good Luck
    Edited for discussion of moderation as required by the Terms of Service.
    Message was edited by: Admin Moderator

  • IPhone 4s iOs 6 data usage problems on Verizon

    Last night around 6PM I lifted the usage controls on my teenage cousin's iphone 4s. We had never set a data limit for the phone because she only uses it for internet when at home on the wifi network. We only had it on her phone to be able to block unwanted numbers, but the feature also allows customers to set data caps, internet restrictions by age ect.
    Prior to last night her usuage was minimal. However, within 6 hrs of the usuage control being lifted suddenly I was notified we'd hit 50% of our 6g data plan. In the morning when I woke up I had a text saying we'd hit 75% of our usage plan. I logged into Verizon and it indicated she had consumed 4.6g.
    I spoke with Verizon and the first reprepresenative told me that this was a known iOs 6 issue for iphones and asked me to check if the phone was using the that operating system. She said if it was Verizon would be giving credits to customers because it was a known issue. I hung up, called my aunt and learned that in fact iOs 6 was installed. She also confirmed that the phone settings had not changed. It was still only using wifi. Verizon data usage remained turned off.
    I called Verizon back and spoke with a second representative who then told me that it was not an iOs 6 issue, but just an iPhone 5 issue. She said the previous information given to me was incorrect; it was hardware and not operating system based problem. I then reapplied usage controls and went in to set a data limit, for the first time, and discovered that the iPhone's data usage had now reached 5.4g of 6g. I still have 18 days left on my billing cycle and just .6g of data remaining. It seems crazy to me that I should have to set a cap on data usage for a phone using wifi to prevent that phone from maxing out verizon data, but that is what I have done until I can get to the bottom of this
    The rep told me to visit Apple for further details. I also googled it and found stories on CNN and TheNextWeb reporting instances where individuals with the iOs 6 on iphone 4s were also experiencing problems, but nothing concrete on how to resolve it.
    Can someone please clarify for me what is going on or where I can find a solution to this.
    Thank you in advance.

    The second rep is a moron. Yes it is a software issue and not just an iphone 5 one.
    Something you didn't mention is what carrier software version is on the iphone. Verizon sent out a settings update around Oct 5th because of this issue. I believe you should be on 13.1. it's definitely something.1
    I've heard talk if you go Settings-General-About it will OTA load the update but I'm not certain about this. Frankly I would wipe the phone and set it up new. During the restore iTunes should check that the software is up to date and find the carrier updates. Make sure your cousin has all her photos, contacts etc. And warn her that she'll lose her texts. Although I have heard if you google around someone figured out how to erase everything but backups from an iTunes backup file. That was for iOS 5 as I recall but it might still work. So have her do a backup in iTunes, duplicate it and play if you feel techie enough.

  • Why do I have mysterious cellular data usage (Verizon) every 6 hours on all 3 of my iphone 5's?

    I have recently uncovered mysterious cellular usage on three different iPhones. I am a Verizon customer and discovered this by examining the cellular data use logs. What I found are a long series of mysterious data usage logs. I have visited the Genius Bar at my local Apple Store 3 times now to log notes and discuss the issue. It is being escalated.
    The characterstics are as follows:
    All my family phones have the appropriate IOS and hardware updates (verified by the GeniusBar at my local Apple Store).
    This is occuring across three phones, which happen to all be iphone 5. Two are 5 and the other a new 5s. We do have one iphone 4 in the family but the issue (so far as I can tell), is not happening on it.
    One iphone 5 has IOS 7, the other IOS 6. The new 5s has of course IOS 7.
    Mysterious data use happens even while connected to wifi.
    Each mysterious data use log entry is exactly 6 hours apart. For example: 2:18 AM, 8:18 AM, 2:18 PM, 8:18 PM, 2:18 AM ... etc. It cycles AM and PM, same times, for a day to many days until some condition causes it to change (evolve).
    The times evolve. One day it could be cycling through at one time series, then it changes to another time sequence and continues until the next condition.
    The data usage is anywhere from a few K to many MB. The largest I've seen is over 100 MB.
    The logs clearly show these usages are not due to human interaction. It is a program.
    If cellular connection is used frequently (by the owner), the pattern is hard to pick out. Luckily, my family member is very good about only using wifi whenever possible, so these mysterious use patterns are easy to pick out.
    Verizon allows access to 90 days worth of data logs, so I downloaded and analyzed them. This has been happening for at least 90 days. I have found 298 instances of mysterious use out of 500 total connections to cellular. A total of 3.5 GB of mysterious cellular data has been recorded as used in that 90 days by this phone alone. Only .6 GB of the total cellular data use is legitimate, meaning by the person.
    This issue is occuring across three different phones. Two are iPhone 5, and the third is a recently purchased iPhone 5s. The 5s I have not touched beyone the basic startup. I have left it alone on a desk for 3 days, and looking at the logs, the mysterious data use in the same pattern is occuring.
    So ... I am speaking to both sides, Verizon and Apple to get answers. Verizon puts their wall up at data usage. It doesn't matter how it is being used, you simply need to pay for it. Yes, the evidence I have gathered is getting closer to someting on Verizon's end.
    Before pressing in that direction, I am hoping someone reading this may recognize this issue as a possible iPhone 5 issue ... OR ... you, right now, go look at your data usage logs available through your carrier's web account, and see if you can pick out a pattern of mysterious use. Look especially at the early morning instances when you are most likely sleeping.
    I am hoping this is a simple issue that has a quick resolution. I'm looking for the "ooohhh, I see that now ..." But I am starting to think this might be much bigger, but the fact is, most customers rarely or never look at their data usage details, much less discover mysterious use patterns.
    The final interesting (maybe frightening part) thing about all this is that I discovered while talking to Verizon ... they do not divulge which direction the data is going. This goes for any use, mysterious or legitimate. Is cellular data coming to your phone, or leaving it? Is something pulling data from your phone? We know that it is possible to build malware apps, but the catch with my issue is that it is also happening on a brand new iphone 5s with nothing downloaded to it.
    Thanks for your time

    Thanks for the replies. It took a while not hearing anything so thought I was alone. I have done many of the suggestions already. The key here is that it occurs on both phones with apps, and phones still packaged in a box.
    A Genius Bar supervisor also checked his Verizon data usage log and found the same 6 hour incremental use. Suprisingly, he did not express much intrigue over that. Maybe he did, but did not show it.
    I think the 6 hour incremental usage is the main issue here. I spoke with Verizon (again) and they confirmed that all they do is log exactly when the phone connected to the tower and used data. The time it records is when the usage started. I also found out that the time recorded is GMT.
    What is using data, unsolicited, every 6 hours?
    Why does it change?
    Why does it only happen on the iPhone 5 series and not the 4?
    Since no one from Apple seems to be chiming in on this, and I have not received the promised calls from Apple tech support that the Genius Bar staff said I was suppose to receive, it is starting to feel like something is being swept under the rug.
    I woke up the other day with another thought ... What application would use such large amounts of data? Well ... music, video, sound and pictures of course. Well ... what would someone set automatically that is of any use to them? hmmm ... video, pictures, sound. Is the iPhone 5 succeptible to snooping? Can an app be buried in the IOS that automatically turns on video and sound recording, and send it somewhere ... every 6 hours? Chilling. I noted that the smallest data usage is during the night when nothing is going on, then it peaks during the day. The Genius Bar tech and I looked at each other when I drew this sine wave graph on the log print outs during an appointment ...

  • Unexplained Verizon Data Usage on Iphone 5s

    I have data usage charges showing up on my Iphone 5s every day at 5:40am Eastern time.  The problem is that my phone is not being used at that time of day and is always connected to WiFi while I am home.  The data usage has been very large, from 60mb all the way up to 100mb.  I see that others have posted similar concerns so I'm throwing my voice in here saying that this is not our imagination, it is happening and killing out data usage.
    Here is a screen grab of my data usage.  As you can see, every day at 5:40am, there is a large spike in usage.  My phone is not in use at that time:
    There must be an explanation and resolution for this.

        Hi KingPumpkin,
    We always want your charges to be accurate! Smartphones are now able to tell you what applications are using your data. Please go to cellular>use cellualr data for>and this list tells you what data was billed to your cellular data. You could screen shot this list when your done using the phone in the evening. Then compare the screenshot in the morning to see what application data has changed. Data overages can sometime be billed in delay. Your device is set to pick up the strongest signal on the device, so if the Wi-fi server is weak or reboots at 5:40am every morning, then the device will quickly switch to back the Verizon Wireless network until the Wi-fi server comes back up. You could also eliminate these charges by turning off the cellular data every night since the device is connected to Wi-fi.
    Thanks,
    PamelaF_VZW
    Tweet us @vzwsupport

  • I'm using a 16GB iPhone 4s, with the latest version of iOS 8.1.1. Whenever I go to the "Cellular" settings on the main settings page and turn OFF cellular data usage for native apps like mail, app store, contacts, photos etc , the moment I back out a

    I'm using a 16GB iPhone 4S, with the latest version of iOS 8.1.1. Whenever I go to the "Cellular" settings on the main settings page and turn OFF cellular data usage for native apps like mail, app store, contacts, photos etc , the moment I back out and come back in, all the native apps I turned cellular off for are back on again. Kindly help me

    Exact same question as ankit1986, specifically with the photos while on cellular-only, and as simple as it sounds, I tried the hard reboot Ingo2711 suggested.  Still experiencing the same error with the native apps reverting to on.  It's killing our shared data-plan (2GB).

  • Unexplained Data Usage While iPhone is Not in Use

    I have been a loyal customer to Verizon for 4 years. I had an iPhone 4S until Sept. 23rd, when I purchased an iPhone 6 Plus. Prior-to the swap, I received a data usage notification, saying I was at about 90%, on Sept. 19th. This was one day before my billing cycle restarted, so I ignored it. Now, I've had no change in use, no change in WiFi connectivity at home or work (which have been the same at both locations for 5 years), and in less than 2 weeks, I have, for the first time ever, gone .2 GB over my 2GB monthly allowance.
    When I went into My Verizon to review the list of times/amounts of data use, I found something that neither Verizon, nor my common sense could explain, and the short of the response I received after 45 minutes on the phone was "we'll submit a billing review request." I don't care about the extra $10 or so for going over. I care for the following bullet-points:
    1. I am OCD; I close every app I use directly following use
    2. I have Background App Data shut off
    3. My email does not have anything stuck in "Outbox" or "Sent" in either my Exchange or Gmail accounts
    4. Nothing has changed relative to phone usage in the last 4 years
    5. THE MOST IMPORTANT FACT: These data spike are occurring at between 5:22am and 6:30am, before I'm even awake on weekdays, AT HOME, connected to my wireless router. The router is fine, and the phone works perfectly, as well as my router at work.
    I'm also a back-end networking engineer. None of this makes sense.
    Spikes from 70mb - (and in one instance) 250 mb while the phone is not in use, and connected to my home Wifi.
    Additionally, one suggestion from Verizon rep "Jason" was to bring the phone to Apple, because there may be a problem with it.
    Someone, anyone, please get me some answers on this. Right now, it seems like neither Verizon nor myself can detail the data use, and I simply don't want to deal with this headache every month.
    I feel like Verizon is scamming me..

    MichelleH_VZW - you responded to a commenter on my post, but not to the actual post. There was no help in that response. Any chance you can read above and give some insight?
    I know what the dates and time are from looking at the rundown in My Verizon, and the peak data spikes (as noted above; 70-250 mb in a quick/brief timeframe) are during times when my phone is not in use (5:22am - 6:30am on weekdays, while I'm still asleep), when connected to my home wifi, and all apps are closed (no background app data is used as I have that shut off).
    It would be awesome to have some restored faith in you guys, here..
    Sent from my iPhone

  • My iPhone 5s has no visual voicemail or regular voicemail and data usage is off the charts....

    Okay so problem number 1 with my new iPhone 5s is data usage has spiked tremendously. I don't know why this is as for the last 2 years I have had an iPhone 4 and barely ever used 1GB a month. Now with my 2GB allowance I reached 90% used midway through the month. I have turned off the LTE and now have turned off cellular data completely and am only using wifi. I don't understand why my data usage has been so high this month since I am using my phone the same way. Is it the LTE?
    My second problem is my phone has no voicemail. It tells me visual voicemail is unavailable and to call my voicemail. Except when I call my voicemail it asks me for a password. I have had my phone number for over 5 years and never had a password and now I can't get into my voicemail. I tried resetting the Network settings, that did not work. I have left my self voicemails and no notification even shows up. I called *86 to create a voicemail and it asks for a password which I never made.
    I am EXTREMELY angry with Verizon's service at this point. I can not use my data until next month, and now I can't even receive voicemail messages. If someone could please tell me what is going on I would be appreciative.

    To answer your first question, the answer is yes, it is the LTE. Your iPhone 4 could only connect to 3G and so therefore unable to transfer data as quickly as 4G on the 5s. So then you end up using more data than you have before.
    And your second question. I am not sure as to why it's asking for a password if it never was before. You can reset your voicemail password if you log into your MyVerizon account. Hope that helps

  • Cellular/data usage while connected to Wi-Fi with iPhone 5

    I recently upgraded from an iPhone 4 to an iPhone 5 and when I view my usage details for data I am seeing small amounts of data use even while my phone is connected to Wi-Fi and charging. I did not see this with my iPhone 4.
    The usage is small and I'm guesstimating adds up to 20-30MB per month, but wondering if this is normal.
    My iPhone 4 was running iOS 5.1.1 and the iPhone 5 is running iOS 6.0.2 and Verizon 13.3.
    I'm not if this is considered normal as I've read about the recent bug that was allowing a lot of data to leak while on Wi-Fi. Supposedly iOS 6.0.2 and Verizon 13.1 fixed this issue. Others have posted that a replacement phone fixed the issue.
    The small data use seems to be about 30-90kb every couple of hours. Again, I never saw this with the iPhone 4.
    Do others see this small data usage while on Wi-Fi?
    Thanks!
    David

    Hmmm, I don't think that's the case. As I said, I can keep perfect track of wi-fi and 3G usage with the DataMan app. While I'm connected via wi-fi, there's a 90-10 ratio between wi-fi and 3G. There's a lot of wi-fi usage, meaning it is connected, at least, most of the time.
    Maybe an alternative answer to my question, based on your reply, would be the fact that the connection might be dropped SOMETIMES, but not FOR GOOD, when the phone is locked. I would like to understand this behaviour better - why it is dropped? It really makes little sense to drop the wi-fi connection if it is known that it is much stabler, faster AND it costs me zero to use data with it.
    I don't wanna spend my 3G data, that's why we keep looking for wi-fi connections everywhere we go, right?

  • Large data usage transfer every 6 hours while on a WiFi network, who is doing this transfer? Is Verizon polling my phone causing this usage?

    I have three iPhone 5s. All are using my WiFi while at home. One iPhone is sending data over Verizon's network, not WiFi, every 6 hours or so. The time of this data transfer changes every few days. I see data usage number on my Verizon account ranging from a few kilobytes to almost a gigabyte. Is this due to Verizon polling the iPhone for data usage and billing purposes on a regular basis? And what do these billing numbers mean? Where does Verizon get these numbers? Any running apps while on my WiFi should use the WiFi, not Verizon, correct?

    I'm having the same issue and this month these data pulls equated to 1891.51 MB!!!
    Model: iPhone 5S 64GB.  Today I received a notification from Verizon that I had exceeded my data plan.  I just went through my entire usage detail report on my phone and separated-out everything that appears to be part of a 6-hour pattern.  When I'm at home and most of the time while I'm at work, I am connected to wifi.  These data pulls often happen in the middle of the night, when I know for a fact that my phone is charging and connected to wifi at home.  Below are the results of the pattern analysis.  Keep in mind that I removed all lines that, as far as I could tell, were not part of a 6-hour pattern.
    THE PROOF: You sent me three alerts immediately after pulling data from my phone.
    The first alert said that I had used 75% of my data plan on 8/11/2014 at 9:45pm while I was at home on wifi.  There was a data pull logged at 9:45pm which was part of the 6-hour pattern above.
    The second alert stated that I had used 90% of my data at 10:46pm on 8/14/2014; the data log shows a pull just before the alert at 10:45pm.
    The third alert telling me I had used all of my data came today while my phone was sitting next to me, connected to wifi at the office.  The alert arrived at 12:48pm, the log shows a data pull at 12:48pm.
    Screenshots:
    How about an explanation Verizon?

  • IPhone 5 excessive data usage problem (carrier-AT&T)--any resolutions?

    I got an iPhone 5 in June of 2013, and the billing period after I got it, I went over my data usage for the first time ever (I have been an iPhone user since 2010). I thought that it was just because I had been working out at a camp that got poor reception and had been using as much as I always did. However, in the subsequent months, I have racked up data overage charges every month, and since October, it's been several gigs over my plan. I have a 4gb plan with AT&T that I share with my parents (I am a college student), and they don't use hardly any data. As I am a nineteen-year-old, I admit that I do spend a lot of time on the Internet and use a lot of social media (Facebook, Twitter, Instagram, Vine, Snapchat, etc.), and I have always used a lot more data than my parents, but I don't think I'm doing much more than I did when I still had the iPhone 4 and 4s. I haven't gotten a chance to call AT&T yet to see what they have to say about it, and, unfortunately, my school is in the middle of nowhere and my hometown doesn't have an Apple store anywhere near it so I don't think I'll be able to get to a genius bar any time soon, but I've done a little research and found some threads here that mention problems with the iPhone 5 and data usage. Most of these threads seem to be related to Verizon or are from iOS 6 (and my phone is updated to iOS 7.0.4, which is the latest update at this date), and I wondered if it was still a problem for people.
    In the past few minutes, I have done the following to the phone:
    Turned off Cellular Data
    Turned off iCloud Backup
    Turned off Cellular Data for all unnecessary apps
    Turned off Location Services for all unnecessary apps
    Turned off Notifications for all unnecessary apps
    Changed all email accounts to manual
    Turned off Diagnostics and Usage sending
    Turned off Ad Tracking
    Turned off Documents and Data
    Now, not to sound spoiled, but I think this is both tedious and a pain in the rear end. It seems to me like it's just treating the symptoms rather than the disease itself, so to speak. I feel that for the money we pay for what is essentially a handheld computer with phone capabilities, I should be able to use it as such. When I've turned off Cellular Data in the past to remedy this problem, I notice that I don't receive texts from a lot of people, which is really frustrating, because I feel like I basically just have a glorified iPod. If I had wanted an iPod, I would have bought an iPod. So, basically, has anyone experienced this problem recently/found a solution that actually fixes the problem rather than just masking it? I feel bad about the overage charges and am very annoyed with the fact that my old iPhone seemed to work better than this new one, and that I can't seem to find much evidence of either Apple or AT&T making much of an effort to acknowledge or fix this expensive problem. My phone reports that my cellular data usage for the current period (which ends on February 11, and it is currently January 28) is 21 GB, and I find it very hard to believe this to be true.
    I'm about to reset my phone and see if that does anything, but I would really appreciate it if someone could help me out here.
    Thanks.

    I'm not trying to minimize your issues, but I have an iPhone 5S and find that I have not had these types of problems on AT&T. I'm wonding if something has gotten stuck in a loop that is continually trying to use data. If you make a good backup of your phone, try restoring it as new, and do not add anything to the phone right away. Let the device run like this for a little while and see what kind of usage you have. You report you phone is showing usage of 21GB. Did you rese this setting on the phone to begin at your billing period? The reason I ask this is some people believe this setting resets on its own with your billing period, it does not. This has to be manually reset by the user, so it might not be that accurate depending on the last time that you reset it.
    If the phone seems to not use so much extra data during the period the device does not have extra apps on it, then try restoring from your backup and see what happens. If this increases your data usage quite fast again, then there is probably something corrupt in the backup that is causing this issue.

Maybe you are looking for

  • HD QIP6200 Connections to a VCR

    Does anyone know of an acceptable way to connect or adjust the 6200 to a standard VCR that does not skew the color to red?  Both the RF option and the Composite Video RCA jacks do it with the RF connection slightly worse of the two.  Don't have an M/

  • Can I automate the process of printing booklet?

    Can I automate the process of printing booklet? I use a saved Print Preset named "A5 booklet" I supply page range 1-16 then print as pdf using PDFCreater. File Name as 01.pdf, then pages 17-32 as 02.pdf and so on. I am aware that InDesign provides pr

  • Confused about objects in ArrayLists

    Alright, this is what I am trying to do: 1.I collect the first name, last name, number, points, rebounds, assists, and fouls all in the stats object. Here is my main code:     public static void main(String[] args) {         String input;         Str

  • Ipad mini working sluggish after installing ios7  why apple is not fixing this issue

    Ipad mini working sluggish after installing ios7  why apple is not fixing this issue Now it doesn't feels like i m using an apple device . idevices should be flawless thats what it was

  • Table for Logical System

    Dear ABAPers, I would like to know in which table the logical Destination for the corresponding Client will be available. Thanks & Regards, Ashok.