Iphone 6+ 64gig space grey preorderr ship date not available?

I ordered my iphone 6+ 64 gig space grey at 4:34am and its not showing me a delivery date I have a few freinds that ordered the same phone at the same time and have a delivery date. Any help Verizon?

Hey Techguru83, we know everyone is super exited about these amazing phones. As your order moves through the process, you can check the status at http://bit.ly/RjmCUB. You may not be able to see a change from Processing until it officially ships, then you'll see the tracking number. If you've received a confirmation email that your order was submitted, any additional information throughout the fulfillment process will be sent to that same email address. For now there is nothing to worry about and the link above will help keep you up to date during this time.
AdamG_VZW
Follow us on Twitter @VZWSupport

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Today at 8am est my card was charged but when checking order status it saids expected ship date not available at this time and it also saids we received your order and it is in process . payment not taken yet

today at 8am est my card was charged but when checking order status it saids expected ship date not available at this time and it also saids we received your order and it is in process . payment not taken yet
but card was charged full amount and i havent gotten anything else been checking for update all day and got nothing i did order iphone 6 plus at 3:01am and everything went through and i was finsihed at 3:06am

chriss2633,
I know how exciting it is to have all the information on the new phone. I did send you a Direct Message. Can you please respond back to that message? Looking forward to hearing back from you.
KevinR_VZW
Follow us on Twitter @VZWSupport

"Expected Ship Date: Not available at this time." Please help.

I ordered an iphone 6 plus gold at 12:01 AM PST. My email confirmation says "Deliver By: 09/19/2014". However, when I go to check the status of my order it says: "Expected Ship Date: Not available at this time." Please help. Thanks!
Please PM with details if possible. Thanks in advance!
Subject was edited by: Verizon Moderator

Hello JFull14. Making sure that your order is still on track is very important. By chance, has there been an update to your order status screen? http://vz.to/Ulymw6
If not, I have sent you a DM so we may help look into this.
NicandroN_VZW
Follow us on twitter @VZWSupport

Are there any 16gb iphone 6 plus space grey models shipping? I ordered mine within the first hour

Thanks!

No. I got my order in at at 12:24:22 AM. My ship date still says "No information available." I just got off the phone with cs and they said anyone in the "first block" of preorders for the 6+ will ship by 10/14. I think the only way to get a 6+ in the month of September is to buy one in a store.

IPhone 6 - Expected Ship Date Not Available

I preordered a 16GB space gray iPhone 6 shortly after 3:01 AM EST on Friday September 12. In my confirmation email, it says the phone will be delivered by 9/19. However, when I look up my order number to track it, the Expected Ship Date is "Not available at this time".
Any ideas what's going on? I see a pending item on my credit card for the full amount of my order.Verizon Wireless Customer Support

I'm having same issue with my order. I've called, and the folks have been really nice on the cust service line, but they weren't able to give me any info and they still didn't send me my confirmation email. I was really hoping I would have my phone by 9/19, but at this point I'm kinda doutbful. I would really appreciate the VZW folks to help me out here. Did I mention I buy the caffeinated beverage of choice of any CSR who can help me out?!?? Thanks VZW, can't wait for my iphone 6 plus and volte!

Expect Ship Date: Not Available At This Time?

I preordered a 16GB space gray iPhone 6 shortly after 3:01 AM EST on Friday September 12. In my confirmation email, it says the phone will be delivered by 9/19. However, when I look up my order number to track it, the Expected Ship Date is "Not available at this time".
Any ideas what's going on? My card was charged.

I too woke up early and experienced aweful process time. I was on from 3:45AM to 5:10AM trying to complete my order. When I finished, it said arrival on the 19th. Great, right? Wrong.
Next I got an email confirmation that said Shipped by the Oct 7th. Wow that's a big delay! The, when I pulled the pre order number up on the site, that the link in the email takes me too, the next day it said the 19th. A few days later it said not available. Today, it finally updates now shows the 7th?
I get that it changed due to heavy demand but a few things bother me.
1st I called support and they couldn't help, they said they see the note of the 7th and couldn't confirm where I saw the 19th originally. Also they couldn't tell me when it would ship or provide any shipping confirmation. It seems strange but not the most upsetting part.
2nd, and more importantly. I explained to support that I ordered 3 total devicies, all of which are being delayed for one device! For myself, I ordered the 6+ space gray 64mb, for my wife the 6 silver 64mb, and my son a Galaxy S4 16GB. I did not understand why, even though I did it as one order, my wife's and son's phones were being delayed. It appears that only the 6+ is in short supply, and what is the cause for this delay. Everywhere it seems that there will be plenty of 6's out. She explained to me they could rebuild the order, but I would lose my spot on the 7th if I did so for my 6+? Is that really my only option? I have to wait now until November just so my son and wife can have their phone sooner? Or My wife and son have to wait until next month to get a phone I could go to the store and pick up tomorrow no problem? This is aweful.
I came from a (2nd largest) competitor, who I was with 8 years, and I've never seen anything handled like this on any pre-order with that provider. I am starting to regret my last 2 years at VZW, I came for the coverage and found it's no better in my area, more expensive, and now this? I am tempted to camp out with my old provider tomorrow and if I can land the phones switch back. Sometimes actions speak louder than words.
Good luck to everyone, maybe Apple can surprise everyone and get their supply up faster than the delay dates you have been given.

Ship date not available?

Ordered iphone 6 64gb around 6am CT on release day.
The ship date said 9/19 for about 24 hours. Since then, the date is unavailable.
What's going on?

The irony of this dissertation is that the content in question of violating the ToC was actually a cleansed chat dialogue (all PII - Personal Identity Information - was obfuscated) that portrayed Verizon online support in a positive light as caring, resourceful, and responsive to an unfortunate situation where they failed to proactively notify customers of delays.
It was shared with this community so that others in this situation could see both (a) the reason for the delay and (b) that someone at Verizon actually cares.
For some reason, this caused a fellow consumer to register a complaint, perhaps it was motivated because they are dissatisfied with Verizon and do not like to see them portrayed so positively?
The apparent necessity to police and educate posters in discussions is a natural self-appointed role well documented in the behaviors of social networks such as this. The unfortunate fallout is that the original message is too often lost in the educational discourse that ensues.
To be clear, the original message is this:
If your prepaid order for an HTC 8x has an expected ship date that changed from a given date to the text "not available at this time", fear not - the friendly and helpful live-chat people will tell you it is because of unforeseen delays with the hardware manufacturer and they are very sorry this was not communicated to you. Simply wait for an email that your phone has shipped - as they are unable to provide an updated expected ship date.

Expected Ship Date: Not available at this time.

For those wondering where their previously promised phone is (and if they will ever see it), there is hope... Epilogue, still no ship date and still no official word from Verizon.
<Chat transcript removed as proprietary information per the Verizon Wireless Terms of Service.>
Message was edited by: Verizon Moderator
If only Verizon's customer relations and notifications were as diligent as their moderators ;-)
The gist of the chat was that there were "unknown delays in the shipment of HTC phones" and the best guess is shipping approximately a week after the initial promise date. Perhaps I'm the only one experiencing their "ship date" moving from a given date to the text, "Not available at this time", and therefore should consider myself "special".
If anyone else is also special, please reply if only to have necessary evidence to escalate the communication issue either up the support chain or in effective social network forums.

The irony of this dissertation is that the content in question of violating the ToC was actually a cleansed chat dialogue (all PII - Personal Identity Information - was obfuscated) that portrayed Verizon online support in a positive light as caring, resourceful, and responsive to an unfortunate situation where they failed to proactively notify customers of delays.
It was shared with this community so that others in this situation could see both (a) the reason for the delay and (b) that someone at Verizon actually cares.
For some reason, this caused a fellow consumer to register a complaint, perhaps it was motivated because they are dissatisfied with Verizon and do not like to see them portrayed so positively?
The apparent necessity to police and educate posters in discussions is a natural self-appointed role well documented in the behaviors of social networks such as this. The unfortunate fallout is that the original message is too often lost in the educational discourse that ensues.
To be clear, the original message is this:
If your prepaid order for an HTC 8x has an expected ship date that changed from a given date to the text "not available at this time", fear not - the friendly and helpful live-chat people will tell you it is because of unforeseen delays with the hardware manufacturer and they are very sorry this was not communicated to you. Simply wait for an email that your phone has shipped - as they are unable to provide an updated expected ship date.

Now for something completely different.... status of iPhone 6+ 128GB Space Grey pre-order?

Yes, just like everyone else asking the same question on this form, I placed a pre-order on 9/12 and received my emailed order confirmation from VZW at 2:26 pacific time. Now I get NO information from the Order Status page - only "We received your order and it is in process." and "Shipping Date: Not available at this time." ... both of which tell me nothing.
So here we are on 9/16 more than four days after my pre-order was placed and that's the best Verizon Wireless could do? I realize they are handling millions of orders, but I find it hard to believe that they really haven't worked through the first 2 1/2 hours of orders yet .... after four days?
PS - Verizon Wireless Customer service - don't bother sending me a link to the Order Status page that I am already checking far too often.

mallen7321
I am referring to this thread: https://community.verizonwireless.com/thread/835473
I still have no CC charge, no additional emails of any kind, and still just getting this helpful info from the Order Status page:
We received your order and it is in process.
Expected Ship Date: Not available at this time.
I am afraid that for me, it is looking like there will be no joy in Mudville until next month

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Iphone 6+ 64gig space grey preorderr ship date not available?

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