Iphone 6 always hangs/stops working when i turn on my cellular data. i have already switched my sim card. It works perfectly on wifi

iphone 6 always hangs/stops working when i turn on my cellular data. i have already switched my sim card. It works perfectly on wifi

Which of the basic troubleshooting steps described in the User Guide - restart, reset, restore - did you try before posting?

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  • I cant get call when i turn on my cellular data on iPhone5

    I cant get call when i turn on my cellular data on iphone5. My carrier provides only 2G data. Can someone please help me?

    Try resetting the iPod by holding the Menu and Center button for about 10 seconds. You should see the screen shut off and come back on with the Apple logo. If that doesn't work you'll want to try to restore the iPod through iTunes.

  • HT201694 My dad & I both have iPhone 5s. He no longer uses his & my screen is cracked. If I switch our SIM cards, what data will be lost? It is important for me to save/transfer all photos, video, & *especially* text messages.

    My dad & I both have iPhone 5s. He no longer uses his & my screen is cracked. If I switch our SIM cards, what data will be lost? It is important for me to save/transfer all photos, video, & *especially* all text messages. When the SIM cards are swapped between phones, will any of these things be lost/deleted?

    helloitsm wrote:
    Thank you! I would prefer not to wipe his phone. My cracked screen iPhone still works, so I would ideally like to put his SIM card in my phone for occasional use. As mentioned, he is not using his iPhone anymore for phone calls, but would like to maintain access to photos, video, and all texts. As I use an iPhone for calls, trading the cracked screen is ideal. If I am able to switch them without losing data, I will, but am afraid to do so if there is a chance that any data will be erased. (I'm not sure if the photos, video, and -namely- texts are saved to the actual SIM card. Can text messages be backed up?
    iPhone do not store anything on the sim.
    Photos should be saved on computer like any other digital camera.
    You can restore the backup for your dad as well as for yourself while swapping phones.

  • On my iPhone 4, people cant hear me when I make and / or receive normal (GSM) phone calls. But when on calls using internet based / native apps like viber or skype, people can hear me just fine. Voice memos work too and have already tried different SIMs

    On my iPhone 4, people cant hear me when I make and / or receive normal (GSM) phone calls. But when I make/receive calls using internet-based / native apps like viber or skype, people can hear me just fine. I have tried recording my voice using voice memos - this works. And have already tried different SIM cards but the problem persists.
    I have taken my phone to an authorized Apple service center, where they restored my phone to factory settings, but still facing the same issue. They service center directed me to Apple Customer Care Hotline, where I have now spent 3+ hours explaining my issue and yet no one can resolve it. The easy answer if to replace the phone - and since it is out of warranty, I am expected to pay for it.
    Additionally, the customer service has been so rude and confrontational that it has completely changed my view of Apple and its customer focus. I am a disappointed and angry customer today - people would be surprised to hear just how rude customer service was including making statements such as "Apple doesnt make infallible products, that's why warranty is needed for our products" and that "every product undergoes a problem at some stage, so do ours!" There goes whatever confidence I had...
    My concern is simple - if no one at Apple and / or its CS hotline is able to address my issue comprhensively and keep telling me that they have never encountered a precedent before, then with what right can they expect me to pay for a replacement?! I am NOT here to fund Apple's research into their product faults and manufacturing.
    And even though a customer is out of warranty, is it too much to expect an Apple product to work well for at least a 'reasonable' period of time. My phone is less than 18 months old and has been facing this issue for the past 2 months - surely the longevity of Apple products is more than 18 months!
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    I am having the same issue - with my last 2 iPhone 4's. My first handset each time I was on a call wether it was up to my ear or on loud speaker, the call would automatically mute even though the mute button wouldn't show up as highlighted. Pressing the mute button on and off during the call doesn't fix it either. I rang Apple and asked what some of their trouble shooting solutions were. I got told that it might be a software issue and to install the latest software update. This failed. I then got told to uninstall the software on the phone and do a complete restore. This also failed. After trying the troubleshooting suggestions, I took the phone into my provider and they sent me out a new phone within a week under warranty claiming it was a hardware issue and probably just a "glitch" with that particular phone. This was not the case....
    After receiving my second iPhone 4, I was hopeful that it would work. For the first couple of days, making/receiving calls was not an issue. Until after about a week, the same problem started again. In one instance I had to hang up and call back 4 times and the call would still automatically mute after about 5 seconds. Also on the second handset, the main camera located on the back of the phone has red and blue lines running through it and can't take a decent picture. So back to the store I go to get another replacement - Again.
    For a phone that is rated highly and as a keen Apple product purchaser, I am a bit disappointed with the experience I have had with the iPhone 4. Let's hope they find a fix sometime soon because this is becoming a bit beyond a joke.....!!

  • Some times my iphone 4s hanging ,stop when someone ring me and the screen doesnt work or unlock

    some times my iphone 4s hanging ,stop when someone ring me and the screen stop immediatly

    Please don't post duplicate threads. Answered in your other post.

  • My iPhone won't stop vibrating when plugged into my Macbook.  All software is up to date.  iTunes just gives me an error.  No problems when plugged into a PC.  Why the nonstop vibrating!?

    My iPhone won't stop vibrating when plugged into my Macbook.  All software is up to date.  iTunes just gives me an error.  No problems when plugged into a PC.  Why the nonstop vibrating!?

    When I connect it to my iMac (with up-to-date OS X Yosemite 10.9.5) - it doesn't work.
    Specifically - iTunes automatically launches, but then quickly shows a dialog window that says, "iTunes could not connect to the iPhone. This device is no longer connected."
    Meanwhile - on my iPhone - in the upper right-hand corner (where the battery life is displayed) - you can see the "plugged in" icon (lightening bolt) rapidly blinking on and off.
    In other words - it seems like, when it's plugged in - it's rapidly connecting and disconnecting (several times per second).
    If I click "OK" on that dialog window on iTunes - it instantly pops back up, and continues to do so as long as I keep the iPhone plugged in.
    I have tried all and stile did not resolve my problem. I tried to restart both devices, try different cable (I have original cable). Both devices are new and software's are update it on latest versions.
    Thanks in advance for any help!

  • My do not disturb is not working, when i turn it on my phone still rings and vibrates

    My do not distub button is not working, when i turn it on my phone will still ring and vibrate

    Do you have the screen off? If you're using the iPhone at the time, calls and messages still come through as normal.

  • I updated my iphone and when it came time for activation it won't work and keeps telling me to try again. At the top it says "No Service" and I have my SIM card in and a good WiFi connection and have connected it through iTunes but it says I have no SIM

    I updated my iphone and when it came time for activation it won't work and keeps telling me to try again. At the top it says "No Service" and I have my SIM card in and a good WiFi connection and have connected it through iTunes but it says I have no SIM card and need to disconnect and insert my SIM. I don't understand why this keeps happening and it's been going on for a wile now. I have tried over and over again to get this iPhone to work but nothig is happening. I've even gone on the website for support (apple.com/support) but cannot find anything that will help me with this situation. Can someone please help me find a solution to this problem? I have been without a phone and do not have money to buy another one and it is crucial for me to get it fixed. Thanks.

    wesb
    What computer operating system is involved in the Premiere Elements 11 and 13 issues? Same computer or different ones? Are you installing from purchased download installation files or from purchased installation disc? Does Premiere Elements 11 work completely on this computer whereas 13 will not?
    Let us go through the typical drill so as to take nothing for granted.
    1. Does the problem exist with or without the antivirus and firewall(s) disabled? Are you working with an individual home computer or in a
    school or company network?
    2. Are you running the program as Administrator and is there any "domain" account involved?
    3. Is your video card/graphics card up to date according to the web site of the manufacturer of the card?
    4. Do you have the latest version of QuickTime installed on the computer with Premiere Elements?
    Let us start by ruling in or out any of the above, and then we can decide what next.
    Any questions or need clarification, please do not hesitate to ask.
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    ATR

  • My Airport Time Capsule only works when I turn off and turn on, but I think this may end up with the unit. What can this happening and how to solve?

    Time Capsule Airport
    Hello to all, good day, sorry my english google, but it is the tool I have at the moment. I'm having trouble with my Time Capsule Airport, I made all the settings according to the manual, but there has been a connection problem with my iMac. When I finish my work I turn off the imac and then again when they return to work and care, it can not connect to Time Capsule Airport, making it impossible to remove the files and make back up by Time Machine only works when I turn off and turn on the Airport Time Capsule , but I think this may end up with the unit. What can this happening and how to solve? Thank you.
    Olá a todos, bom dia, desculpe meu inglês google, mas é a ferramenta que tenho no momento. Estou tendo dificuldades com a minha Airport Time Capsule, fiz todas as configurações de acordo com o manual, mas tem existido um problema de conexão com meu iMac. Quando termino meus trabalhos desligo o imac e depois quando retorno pra trabalhar novamente e ligo, ele não se conecta a Airport Time Capsule, impossibilitando retirar os arquivos e fazer o back-up pelo Time Machine, só funciona quando desligo e ligo a Airport Time Capsule, mas acho que isso pode acabar com o aparelho. O que pode esta acontecendo e como resolver? Obrigado.

    This is easier to do with pictures perhaps.. since we do not share a common language and machine translation leaves a lot to be desired.
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    Simply post the screenshots here.
    So here is mine.
    Click on the Edit button and give us the Internet and Wireless and Network tab..
    eg.
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    The following are important..
    DO not use long names with spaces and non-alphanumeric names.
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    eg TC name. TCgen5
    Wireless name TCwifi
    Use WPA2 Personal security with 10-20 character pure alphanumeric password.
    read apple instructions to help with TM and TC.. they did finally admit it has issues in Mavericks.
    OS X Mavericks: Time Machine problems
    Mount the TC manually in finder.
    AFP://TCgen5.local
    When asked for the password .. that is the disk access password and save it in the keychain.
    Reset Time Machine
    See A4 here. http://pondini.org/TM/Troubleshooting.html

  • I have Iphone 4 it was work fine in my country (bahrain) i went to UK and i change sim card to O2 and when i came back it doesn't work in my country i think because i update the carrier in Uk its my carrier now 10.0 and the others in my country is 9.0

    I have Iphone 4 it was work fine in my country (bahrain) i went to UK and i change sim card to O2 and when i came back it doesn't work in my country i think because i update the carrier in Uk its my carrier now 10.0 and the others in my country is 9.0

    We had the same problem, but figure out the solution.
    You MUST have at least 1 song added to your ITUNE!  After you add a free song, then everything else should work as normal!
    Hope this helps!

  • Playbook always hang/freez​e when watching online movies

    I always experience this problem on my playbook, always hang or freeze when watching movie online . I always restart or sometimes close my browser just for a quick remedy and it is so annoying. Can someone or the experts help me with my problem. My playbook version is 1.0.6.2390

    hello sunrayfifty,
    it's easy :
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    it took me 40 seconds to find this link after reading your message.
    1) go to http://ca.blackberry.com/
    2) choose the PlayBook in the Devices drop down menu
    3) scroll down the page to a link named "Explore support options"
    The search box on top-right of this page is your true friend, and the public Knowledge Base too:

  • I am having trouble with my iphone, I updated it and when I turned on the screen the ituns and USB icon appear. I've tried to restore it but it sends me to the ituns icon right away and I dont know what to do.

    I am having trouble with my iphone, I updated it and when I turned on the screen the ituns and USB icon appear. I've tried to restore it but it sends me to the ituns icon right away and I dont know what to do.

    you may have to do these stepps a few times http://support.apple.com/kb/HT1808

  • The remote does not work, when i turn the tv on I see the apple tv and the itune icon on the screen

    the remote on apple tv does not work,when i turn on the tv Isee the appletv and the itune icon on the screen.

    Did you do a software update?
    AppleTV is unable to start properly.  You need to connect to a computer running iTunes as detailed here:
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  • I just got my battery and iphone 4 screen fixed and when it turned off because there weren't any battery left, I tried charging it. Now it won't turn on or charge... what do i do?

    I just got my battery and iphone 4 screen fixed and when it turned off because there weren't any battery left, I tried charging it. After charging it for like thirty minutes, I pressed the home & lock button and it turned on for a moment for me to see that it was only at 1%... So basically it wasn't charging for that entire half hour. Then, I tried connecting it to my computer and nothing is popping up... so it won't turn on or charge... what do i do?

    Who repaired the phone? I suggest taking it back to this repair facility. Since Apple replaces phones instead of repair, the repair facility would be the one to take care of your problem.

  • When I play my Ipod shuffle 3rd gen there's a moment when I start hearing interference until it stops playing, when I turn it off and on again it starts playing from the first song all over again, and once it sounded like the music was slowing down.

    My Ipod shuffle 3rd gen starts playing songs with some kind of interference until it stops playing, when I turn it off and on again it starts playing from the first song all over again, and once it sounded like the music was slowing down.  First I thought it was the earphones, but I exchanged them for newer ones and so far its the same

    You may want to do a Restore on the shuffle in iTunes.  The Restore button is on the shuffle's Summary screen in iTunes.  This will erase the shuffle, re-install its software, and set it to default settings.  If it's a software or data corruption glitch, the Restore should fix it.  After the Restore, reload or resync your songs, and try it again.  As a test, you may want to initially select a small number of songs to put back on the shuffle.

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