IPhone 6 asks for a passcode but there is no passcode on the phone

About three weeks ago I got an iPhone 6 and have had problems ever since. Initially I put on a passcode but then removed it because I didn't want to keep clicking all day long (have repetitive strain). But the phone kept asking for the code. So after numerous calls to Rogers and Apple support, I went through various resets, deletes, restores to factory settings, restores with and without backup, restores without syncing the phone to iTunes, etc.. Same problem. Took phone to Apple and they replaced it. That worked for about four hours – new phone never had a passcode but keeps asking me for one, primarily when I use Hey Siri, but new phone couldn't have a memory from my old phone; it was never connected to iTunes.
Has anyone had a similar problem? Is this trending with Hey Siri? I am not locked out of my phone. And neither phone, the first one or the new one, remembers the original passcode. I can put in the original passcode or another passcode, or I can simply hit the accessibility device that I use and click "home screen" and bypass the problem altogether. The actual message that I get is I'll say, "text my sister" and Siri will say, "you have to unlock your iPhone." Then I get a passcode prompt, not for the Apple Store but as though I had a real passcode.
Any suggestions? Wondering if other people have seen this and solved it. I have read about putting the phone in recovery mode. I'm thinking about doing that but the whole thought of re-entering my data for the 12th time – killing my hand – and then retraining Siri is discouraging. She doesn't know anything at all in the beginning. I restored her from my iPhone 4S, so she works very well in terms of knowing me and my vocabulary now. Very happy with the phone except for incessant passcode prompt.
Thanks. Sigrid

Make an appointment at the genius bar of your local Apple store or contact AppleCare. Some Apple Stores in the US can replace the display in an iPhone 5 for $149. If it requires more than that, a replacement phone will cost you $229.

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~~~~~~~~~~~~~
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