IPhone 6 audio stops playing with auto lock and when earphones pulled out
When playing an mp3 through Dropbox on my iPhone 6, by audio has been freezing when the phone goes into auto lock. It never used to do this, and I don't think I've changed any settings.
I tried playing music through iTunes to see if it was a dropbox issue. The same thing happens. It also happens if I"m listening through the earphones and I pull the earphones out of the phone. The audio just turns off. iTunes is still open, but it stops playing.
Does anyone know if this is an iPhone 6 thing?
hh Darwin wrote:
Thanks Meg,
glad to know it's normal.
So my problem remains with the audio freezing when the phone goes into auto lock then. This didn't used to happen.
cheers,
hh
No, that shouldn't happen. Have you tried resetting your device by pressing and holding the Home button and power button until the apple appears?
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BACKGROUND
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AppleCare US and AppleCare Europe need to resolve their internal family issues without further impacting their customers.
Apple is to process a refund to my credit card for the cost of a full retail priced iPhone 5 64GB black.
DESIRED OUTCOMES
I have an iPhone 5 (A1429 CDMA model) that works in the US on VZW as it did before I received the replacement phone in the UK.
Apple covers the cost of the solution because I did not create the problem.
Apple resolves their internal issue without costing me more time, energy, or money.
This becomes a case study for AppleCare so that future customers are not impacted like I have been by their support system.
Does anyone have recommendations for me?
Thank you!
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