Iphone 6: backlight won't lit up

After I used my brand new iphone 6 for a day or so, I found out that there are times it's backlight couldn't lit up so I tried forced reboot.
At first it takes less than 5 times to lit it, but after that it takes countless times. What is worse, I can't restore the iphone in this situation.
Is that a software or a hardware problem? How to solve it?

If you can't restore it it makes no difference if its a software or hardware problem. Return the phone for a replacement.

Similar Messages

  • Iphone 5 backlight wont dim

    My iphone 5 backlight won't dim it stays on the hole time until I turn it off my self......I'm really disappointed

    Try a Reset.

  • TS1702 I have an iPhone 4 it won't let me download any apps I keep getting the message that my device has no memory left and I do have 1.9G left what wrong i

    I have an iPhone 4 it won't let me download any apps I keep getting the message that my device has no memory left and I do have 1.9G left what's wrong as far as I know everything is up to date on the phone it is running slow please help thanx!

    I figured out what was going on the app had miss represented how much space it would take it had said it was 1.2g's however it was really 1.9g's which was all I had left on the phone I downloaded it to my computer first from the apps store then was able to see this. At that point I was able to rearrange some memory to accomadate it's size thanx for the help.
    Mick

  • HT204053 i want to change my icloud id on my iPhone, but it won't let me now that i have upgraded.  I no longer have the password and the problem is It is using an old id which the email isn't valid and the security question does not think my birthday is

    I want to change my icloud id on my iPhone, but it won't let me now that i have upgraded.  I no longer have the password and the problem is It is using an old id which the email isn't valid and the security question does not think my birthday is valid.  I cannnot delete the account because "find my iphone" wants the password linked to this old account.  But when i go into the find my iphone app it is using my corect Apple ID.  How do i fix this?

    If you still have access to your old email address, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your iCloud ID.  Tap edit next to the primary email account, tap Edit, change it back to your old email account and verify it.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  You can now go to Settings>iCloud and sign in with your correct iCloud ID and password.
    If you don't have access to your old email address, you will have to contact Apple to have them reset the password so you can disable Find My iPhone and sign into your iCloud account.  You can either go to https://expresslane.apple.com, select "More Products and Services", then "Apple ID", then  on the next page select "Other Apple ID Topics", then "Lost or forgotten Apple ID password" and click "Continue"; or you can contact Apple Support (http://www.apple.com/support/icloud/contact/).

  • My iPhone 5 ios7, won't sync music with itunes 11.1.2.32

    My iPhone 5 ios7.0.3, won't sync music with itunes 11.1.2.32.
    The Sync starts and finsihes but no changes are made to the content on the iphone. No files transfer. Tried both wifi and cable sync.

    Sorry, but this doesn't work either.  Thank you for the response though.
    I originally tried the Manually Manage Music and Videos and even though I selected what I wanted to copy and then clicked the Sync button.....nothing gets copied over.   I then tried copying over my entire library (and I expected the phone to explode since my library is HUGE) and clicked the Sync button....nothing got copied over.
    I have uninstalled iTunes, reinstalled iTunes (and lost half my library thank you Apple).
    I have deleted my iPhone backup.
    I have updated my iTunes (not that there were any new updates).
    I have updated my iPhone (not that there were any new updates).
    I have changed and tested every single setting, every which way possible and NOTHING works.
    I can sync movies, pictures, apps - no problem whatsoever.  But music?  Forget it.
    I hate the iPhone and I won't recommend it to ANYONE.  All I wanted was an all-in-one device to make my life easier and this is NOT IT!  This should not be this hard and as far as I'm concerned, Apple failed BIG TIME.

  • My macbook pro keyboard backlight won't turn off, even after pressing F5

    my macbook pro keyboard backlight won't turn off, even after pressing F5

    Try resetting the  SMC http://support.apple.com/kb/ht3964

  • Keyboard backlight won't turn on after spill.

    Yeah so, me being a complete idiot, I was holding an open bottle of Snapple right next to me while laying down on my bed browsing stuff when I inevitably spill it everywhere. All over my sheets, clothes, and of course my keyboard. I immediately turned it upside down and drained the liquid, also rubbed the entire keyboard with a wet rag and some rubbing alcohol. All the liquid/stickiness is gone and the keys work perfectly fine, albeit the smell is still faintly there. But the real problem is now my backlight won't work. I noticed it flicker while cleaning it but thought it was nothing.
    Any general way on how to fix this? And no, I'm not spending a thousand bucks and wait a month for some dudes to take the whole thing apart and wipe out my harddrive again for no reason.

    OK, Wow.
    Whenever a liquid spill occurs the first thing that has to happen is the laptop should be shut down immediately. All power must be removed as soon as possible. It is especially important that the battery be disconnected and removed.
    All affected parts must be removed from the laptop. No attempt should be made to start/restart the computer since this could potentially damage the logic board beyond all repair.
    Then all affected parts would be washed in deionized water and blown dry with compressed air. (In a water spill the deionized water is probably not as critical. Depends on the mineral content of the water.).
    This is especially true of the large chips on the logic board. Liquid can wick under them and cause havoc for weeks if not months after the incident.
    The logic board should be placed in a drying/dehumidifing oven for at least two days. Longer depending on the spill.
      The keyboard is a separate matter as described below.
    This is how these keyboards work:
    This is the contactor array of a MacBook Pro 2011 13" . You're looking at it from back to front. Those round dots are where the silicone rubber "cones" cause the front array to make contact with the back array, telling the computer which key has been pushed. The width of these (I think deposited silver ) traces is about 0.5 mm.
    Now you're only looking at the just the front array. You can see that the contact pads are connected in series. A break anywhere in the trace connecting them would cause the "downstream" keys to stop working.
    So here you see a site where ionic corrosion occurred. I know that this particular MBP was exposed to water. So I bought it very cheaply. I was able to clean and completely dry out the logic board and the MBP worked fine for a while but quickly the Q - W - E - R -T - Y - P keys got wonky then completely stopped working. I bought a replacement keyboard for cheap but then found out that it's held to the front frame with around 80 tiny screws. So I was using it with a BlueTooth keyboard. Recently I bit the bullet and for $69 bought an entire top case for my machine. Putting it in meant that the everything had to come out of and off the top case.
    So you can see from the amount of corrosion, it doesn't take much to cause a failure. In this case a drop of liquid less than 0.5 mm would, over time with ionic action, cause a failure. There was a post about someone who had their MBP in a leather case and when they opened it up there was a lot of moisture on it. It was winter where he lived and we figured it was condensation. So even without spills this could happen.
    So since your problem was with a sugary drink the sugar will be hydroscopic, that is it will attract water out of the air and keep the contact area moist. This will lead to future failures be it on the logic board on on the keyboard membranes.
    The backlight being part of that array you've been looking at. (Finally got to it.)

  • Help with iphone 3gs backlight

    My Iphone 3gs backlight just stopped working. I can still see that everything is still working but the backlight is just dead. I tried resetting it and recharging it but the backlight still does not come back when I turn the phone back on or touch the screen. Any help would be appreciated.

    If no change after restoring your iPhone with iTunes from your iPhone's backup and especially after restoring with iTunes as a new iPhone or not from your iPhone's backup, more than likely your iPhone has a hardware problem.

  • Just updated my iPhone.  iTunes won't recognize my iPhone. I get "internal device" problem.

    Just updated my iPhone.  iTunes won't recognize my iPhone. I get "internal device" problem. Help!

    Haven't heard back from them. Took it the adapter to the Apple Store with one of the mics and the Blue Shirts said it was the proper adapter.

  • I'm from the uk and I'm trying to send a message to someone who lives in the US, however it does not recognise that they have an iPhone so it won't send as an iMessage, any solutions?

    I'm from the uk and I'm trying to send a message to someone who lives in the US, however it does not recognise that they have an iPhone so it won't send as an iMessage, any solutions?

    Hi Will_medlock,
    If you are having issues sending iMessages to a specific person overseas, you may find the following article helpful:
    iOS: Troubleshooting Messages
    http://support.apple.com/kb/ts2755
    Regards,
    - Brenden

  • When I go to my music app on my iPhone 5 it won't let me click on anything, how do I fix it?

    When I go to my music app on my iPhone 5 it won't let me click on anything. How do I fix this?

    first close the app by:
    CLOSING APPS
    Double tap the home button then on the multitasking ribbon at the bottom of the screen hold one of the app icons until a minus sign appears and then tap the minus sign for all the apps you want to close.  When done tap home button once. There are some misconceptions that open apps consume battery power. This is generally incorrect. Read: http://speirs.org/blog/2012/1/2/misconceptions-about-ios-multitasking.html
    For iOS 7 double tap home button and then swipe up on the previews of the apps you want to close and then tap the preview of the home or the home button once when finished closing apps.
    Then
    RESET DEVICE
    Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost).

  • I am trying to active my iPhone but it won't let me because i don't have a sims card

    I am trying to active my iPhone but it won't let me because i don't have a sims card. I just want to use my old iPhone 4 as an iPod.

    You could ask a friend that has a SIM-Card or stop by an Apple Store. They may be able to help you. The card is only required for a few seconds, until the device is activated. Then you can take it out and give it back.

  • I bought a movie on my iPhone and it won't download

    I bought a movie off of iTunes on my iPhone and it won't download

    Okay.
    I'd report the problem to the iTunes Store, then. 
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not downloading properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

  • HT4993 Well I got a iphone 5 black 16gb and well the iphone it won't connect to a Bluetooth device and the iphone 5 it won't last long the battery

    Well I got a iphone 5 black 16gb and well the iphone it won't connect to a Bluetooth device and the iphone 5 it won't last long the battery

    What bluetooth device?
    It supports stereo speakers/headsets, handsfree telephone devices/headsets, some keyboards, some peer-to-peer apps, and internet tethering if provided by the carrier.

  • Error (-69) when sync'ing iPhone 3Gs photos won't load

    After loading a season of tv shows into iPhone my photos won't sync. I have tried remove the show but it still won't sync. Has this happened to anyone else? What can I do. ITunes is operating on an XP PC.

    was this a result of updating my iphone to ios 4.2?
    Yes. iOS 4.2.1 requires iTunes 10.1 or greater, which requires OS X 10.5.8 or greater.

Maybe you are looking for

  • Will I be able to sync on both mac and pc?

    I'm planning to buy an iPod but right now, I don't have access to my MBP (which I primarily use) and thought that I could sync my stuff from the PC. I'll eventually get my MBP back and would like to use it there. Is it possible to sync on both a Mac

  • Requirements for hyperion tax provision HTP

    Hi All, I am new to HTP and would like to know what are the requirements for implementing HTP. Can it work in stand alone mode or it would rely on the HFM application to function. We do not have HFM here and this puts a doubt when I go through the do

  • Can't find earlier site

    I can open web OK, but it only lists a second site I created and it's the one that opens when I click the domain icon in library/appsupport/iweb. Files I want already exported to website and now I want to update them, but no can find.

  • Combining 2 spatial queries into 1

    Hi there. I want to merge two different spatial queries both of which return a single aspect of what I need. The first query returns the distinct group feature ids of all those geometries falling within a specified tolerance of a particular point, i.

  • DVDSP Buttons??

    I recently ordered a bunch of DVD templates from a company called pixelpops (www.pixelpops.com) for some wedding DVDs to add a variety to my DVD authoring selection. The files on the disc are photohop files and the templates are not a "plug and play"