IPhone 6 cancellation

I spent 10 hours, talking with 2 customer service reps, 1 customer service supervisor, 2 sales persons, and 1 person from fraud. Here's the timeline:
1) On 9/12/14 at 3:30AM PST I pre-ordered a 64GB iPhone 6 White on the verizon website porting my number from AT&T. The website didn't refresh correctly, so I wasn't sure if it went through.
2) I chatted with someone at 3:52AM PST I chatted with a sales rep online who said that he couldn't see pre-orders and wasn't sure if it went through, but he recommended I placed another order just in case. I ordered my phone again.
3) I got email confirmations for both orders saying that they have been placed.
4) I got an email stating that Fraud prevention needs me to call in to verify purchase or else they would cancel my pre-order.
5) I called in and talked with the Fraud prevention people, who verified my SSN, Address, etc. They told me there's no problem submitting a different mailing address and shipping address because I'm an existing account and I verified the information on my account. They will go ahead and cancel one of the orders and approve the other order.
6) I get an email stating one of my orders was cancelled.
7) I get an email stating one of my orders as approved and guaranteed arrival by 9/18/2014.
8) I get an email this morning stating my order (the one that was approved) has been cancelled.
9) I contacted a customer service representative via chat who said not to worry, the system was being inundated and that the order is processed and approved. Please disregard the cancellation message. If I wanted to be certain, I can call customer service to verify.
9) I spend 4 hours on hold and working with a customer service person who says their system says it WAS IN FACT CANCELLED. However, she can't figure out why it was cancelled other than it was cancelled. There's no way for them to uncancel the order and I have to place a new one. I ask to be transferred to a supervisor.
10) Supervisor told me there's nothing she can do. They are canceling all orders where the shipping address and billing address are different. I told her that Fraud EXPLICITLY told me this is not an issue because I have verified personal information. She said they just had a meeting this morning saying they are processing cancellations. And there is NOTHING they can do. They're "sorry" for MY confusion.
Conclusion: It's my fault Verizon's system crashed. It's my fault I was misled by all their departments including fraud. They don't care about you and will lie to your face.

I had a very similar situation. I just went September 31st and purchased 3 iphone 6's utilizing the Verizon Edge plan. They ran my credit since I am a new customer and I was approved. They only had 1 in stock so I had to order the remaining 2. I went to get myself, my mom, and my sister a phone and it turned out that the only phone they had was a 16GB so I gave it to my mom. I ordered 2 64GB iphone 6's.
I checked my e-mail 10/2 am and one of my orders had been cancelled. No reason. Just says cancelled. I called in and the customer service rep said that I was denied the 3rd phone and could only get 2 phones. This is completely unacceptable considering that I had been in the store on a Tuesday... Equifax, TransUnion, and Experien are all open during the week... and I was approved. I'm now on hold with a customer service rep (been 38 mins.) I came across this thread and decided to write up my frustration. I will continue this thread once I get a resolution.

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QUOTE:
iTunes could not sync notes to the iPhone " _____ iPhone" because the iPhone canceled the sync.
END QUOTE.
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Any Idea ?
Best
Cyril

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ITunes cannot sync mail accounts because Iphone cancels sync?

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Usually when itunes cancels a sync, something itunes was trying to sync is corrupted.
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http://support.apple.com/kb/TS1583

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When my phone was stolen and I made a claim, the deductible is $199.
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In that case you would be better off returning the iPhone, eat the 10% restocking fee and buying either:
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http://support.apple.com/kb/HT1382
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My computer completely crashed, so I was unable to remove anything from it.
How can I get the contents (music, apps, etc) from my iPhone 4 to my new PC??

Do you not have any computer service providers around your area to do a simple data transfer for you? would be easier for you to do that.
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http://osxdaily.com/2012/02/29/sync-iphone-new-computer-without-losing-data/
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another link I found as well http://www.softwarebbs.com/wiki/How_to_transer_or_backup_iPhone_contents_to_PC

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A simple search via the forums here or google would have revealed a multitude of posts about this issue, basic troubleshooting, and possible resolutions.
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As my bookmarks on iPhone is a mess I want to renew the set using iTunes.
(I use iPhone 4 with iOS6.01 and iTunes 10.7 (21) on iMac OSX10.7.5)
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Bummer!
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Here my case rests: I waited almost 9 months without any reply (out of 171 views).
My confidence in Apple really got a blow here.
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It drove me into the arms of Google's Chrome. This works perfectly, all across the different platforms and equipment I use.
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